Basic Info

Rofida Assem

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service representative at Teleperformance egypt

Experience Details

Customer service representative

Customer Service/Support, Tourism/Travel

Experienced (Non-Manager)

Helping customers with their inquires.


Company Details

Teleperformance egypt (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

teleperformance.com

Sep 2014 to present (2 years 3 months)
Customer service representative at Teleperformance egypt

Experience Details

Customer service representative

Customer Service/Support, Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

Teleperformance egypt (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services

teleperformance.com

Sep 2014 to present (2 years 3 months)
Reservations agent (intern) at Matrix Travel

Experience Details

Reservations agent (intern)

Tourism/Travel

Entry Level

N/A


Company Details

Matrix Travel

Cairo, Egypt

1-10 employees

Hospitality/Hotels, Travel and Tourism

N/A

Jan 2014 to Jan 2014 (1 month)

Education

Bachelor's Degree in Tourism

Education Details

Bachelor's Degree

Tourism

Helwan University, Egypt

C / Good / 65 - 75%

Tourism guidance

N/A

Helwan University
2009 - 2013
This profile is fresh!
Last update 13 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBooksConsumer ServicesCustomer ServiceCustomer Service RepresentativeDetails-orientedEnglishFlexibleHandles StressHospitalityHotelsInternetMicrosoft OfficeMusicPersistentProblem SolverReservations AgentSupportTeleperformance EgyptTourismTravelTravel And TourismTraveling

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

More than 7 years

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

1-3 years

Tourism

Tourism

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Problem Solver, Flexible / Adaptive, Details-oriented, Persistent, Handles Stress

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