Basic Info

Rofida Assem

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service representative at Teleperformance egypt

Experience Details

Customer service representative

Customer Service/Support, Tourism/Travel

Experienced (Non-Manager)

Helping customers with their inquires.


Company Details

Teleperformance egypt (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

teleperformance.com

Sep 2014 to present (2 years 10 months)
Customer service representative at Teleperformance egypt

Experience Details

Customer service representative

Customer Service/Support, Tourism/Travel

Experienced (Non-Manager)

N/A


Company Details

Teleperformance egypt (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services

teleperformance.com

Sep 2014 to present (2 years 10 months)
Reservations agent (intern) at Matrix Travel

Experience Details

Reservations agent (intern)

Tourism/Travel

Entry Level

N/A


Company Details

Matrix Travel

Cairo, Egypt

1-10 employees

Hospitality/Hotels, Travel and Tourism

N/A

Jan 2014 to Jan 2014

Education

Bachelor's Degree in Tourism

Education Details

Bachelor's Degree

Tourism

Helwan University, Egypt

C / Good / 65 - 75%

Tourism guidance

N/A

Helwan University
2009 - 2013
This profile is fresh!
Last update 5 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBooksConsumer ServicesCustomer ServiceCustomer Service RepresentativeDetails-orientedEnglishFlexibleHandles StressHospitalityHotelsInternetMicrosoft OfficeMusicPersistentProblem SolverReservations AgentSupportTeleperformance EgyptTourismTravelTravel And TourismTraveling

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

More than 7 years

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

1-3 years

Tourism

Tourism

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Problem Solver, Flexible / Adaptive, Details-oriented, Persistent, Handles Stress

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