Basic Info

Nermine salem

Less than 1 year

Alexandria, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer services at Perfect solutions

Experience Details

Customer services

Customer Service/Support

Entry Level

Call Center agent


Company Details

Perfect solutions

Alexandria, Egypt

101-500 employees

Import and Export

N/A

Jun 2015 to Sep 2015 (3 months)
Trainee (intern) at HSBC

Experience Details

Trainee (intern)

Banking, Customer Service/Support

Entry Level

1) A Trainee at HSBC for three months at letter of grantee department
2) Customer service at perfect solutions company
3) User services at Bibliotheca alexandrina (3 months internship)


Company Details

HSBC

Alexandria, Egypt

More than 1000 employees

Banking

N/A

Jun 2014 to Oct 2014 (4 months)
User services (intern) at Bibliotheca alexandrina

Experience Details

User services (intern)

Customer Service/Support

Student

Reference services


Company Details

Bibliotheca alexandrina (multinational)

Alexandria, Egypt

More than 1000 employees

Education

N/A

Jun 2014 to Sep 2014 (3 months)

Education

BA in Accounting

Education Details

BA

Accounting

Alexandria University faculty of commerce, Egypt

B / Very Good / 75 - 85%

Audit / accounting / economics

N/A

Alexandria University faculty of commerce
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Nasr Girls College

Egypt

2012

B / Very Good / 75 - 85%

N/A

El Nasr Girls College
2012

Certifications

Certificate details

Accounting certificate

Aug 2014

90 % out of 100%

N/A

N/A

T-Account organization

N/A

HR certificate
Feb 2014

Certificate details

HR certificate

Feb 2014

92 % out of 100%

N/A

N/A

Alexandria university

N/A

ICDL
Sep 2016

Certificate details

ICDL

Sep 2016

N/A

N/A

N/A

Alexandria university

N/A

English Courses
Sep 2010

Certificate details

English Courses

Sep 2010

70% out of 100%

N/A

N/A

International British institution

N/A

Training and Courses

Training/Course Details

Tarining at HSBC

Sep 2013

HSBC

Trainee at HSBC for 3 months paid tarining at the letters of guarantee and trade departments

Training/Course Details

reference services

Sep 2015

Bibliotheca Alexandrina

trainee at bibliotheca alexandrina at reference services

This profile is fresh!
Last update 10 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting CertificateAccounting, Auditing ,Teaching EnglishArabicBankingBibliotheca AlexandrinaBusiness-orientedCommunicatorCustomer ServiceCustomer ServicesEducationEnglishEnglish CoursesFrenchHR CertificateHard WorkerICDLImport And ExportLeaderMicrosoft OfficePlannerReference ServicesSupportTarining At HSBCTeaching EnglishTraineeUser Services

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Advanced

: Fluent

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: High

:

Less than 1 year

Fields of Expertise

customer services

customer services

: Intermediate

: High

:

Less than 1 year

Teaching English

Teaching English

: Intermediate

: High

:

1-3 years

accounting, auditing ,Teaching English

accounting, auditing ,Teaching English

: Beginner

: High

:

Less than 1 year

accounting

accounting

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Planner, Business-oriented, Communicator, Hard worker

Online Presence

https://www.facebook.com/nermine.salem

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