Basic Info

Heran el sayed

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

HR Generalist at Techmart

Experience Details

HR Generalist

Human Resources

Experienced (Non-Manager)

Implement human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, and labor relations; completing personnel transactions.


Company Details

Techmart

Cairo, Egypt

51-100 employees

Retail

N/A

Jan 2016 to present (1 year 6 months)
HR Generalist at Qanawat

Experience Details

HR Generalist

Human Resources

Experienced (Non-Manager)

•Develops human resources solutions by collecting and analyzing information; recommending courses of action.
•Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees.
•Manage the day-to-day operations of the Human Resource office.
•Manage the administration of the human resources policies, procedures.
• Originate and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.
•Advise company managers about Human Resources issues.
•Be sure from the Safety of the workforce.
•Lead the staff meetings and attends other meetings and seminars.
•Assists to establish departmental measurements that support the accomplishment of the company's strategic goals.
•Assists with the monitoring of an annual budget.
•Prepare company events.


Company Details

Qanawat (multinational)

Cairo, Egypt

101-500 employees

Telecommunications

N/A

Jun 2014 to Jan 2016 (1 year 7 months)
HR assistant at Qanawat

Experience Details

HR assistant

Human Resources

Entry Level

•Assist the HR Manager in all HR related matters.
•Write contracts according to the Egyptian labor law.
•Create employee files for new hires and to ensure that all paperwork is correct and copies are kept in employee files.

•Assist in preparing payrolls.
•Assist in investigating any issues.
•Reviewing invoices pertaining to vendors’ prior processing payments.

Developing an employee-oriented company culture.
•Administer the leave and attendance schedule.
•Responsible for the company induction process.
•Ensure all employee benefits (medical insurance - Social insurance) are administered in line with employee contracts.
•Arrange call conferences and video conferences.
•Provide support for organizing and arranging company events.

•Arrange visas for employees according to legal regulations.
•Ensure data integrity.
•Manage flight tickets and accommodation for business trips in the organization.
•Maintain the general filing system and all correspondence.
•Manage meeting room bookings.


Company Details

Qanawat (multinational)

Cairo, Egypt

101-500 employees

Human Resources , Telecommunications

N/A

Dec 2012 to Jun 2014 (1 year 6 months)
Cabin crew GR2 at Emirates Airlines

Experience Details

Cabin crew GR2

Customer Service/Support

Experienced (Non-Manager)

In Emirates Airline we used to work as a member of the team we had responsibility to deliver high customer service ,answering customers requirements,representing Emirates brand ,dealing with special cases and solving problems which we facing on the air this job require a person who has some special qualifications like :he should to be patient,has good communication skills,team player and has attention to details all the time


Company Details

Emirates Airlines (multinational)

Dubai, United Arab Emirates

More then 1000 employees

Airlines/Aviation, Airlines/Aviation, Travel and Tourism

www.emritas.com

Nov 2010 to Nov 2012 (2 years)
sculptor at Glass Art Museum

Experience Details

sculptor

Creative/Design/Art

Entry Level

i used to design and sculpturing statues,selling them to the tourists who used to come to the museum ,guiding the tourists in the museum to see all the works in the museum,giving glass art training to the tourists and the children who used to come and learn also making work relations with the galleries around us to import and export our works and other works to be sure that we have all our customer needs and to make widespread and i used to do office work as HR officer like making employees files,discuss the workflow and solving their work problems the one who is working this job he should to be creative,planner and have logical thinking and big imagination also he should have good communication skills and good customer service skills


Company Details

Glass Art Museum

Giza, Egypt, Egypt

1-10 employees

Fine Art , Travel and Tourism, Education

http://www.glassartmuseum.com/

Jun 2006 to Sep 2009 (3 years 3 months)

Achievements


i achieved my dream to work with the first airline company around the world which is give me the experience to deal with all people from different cultures . .
i achieved my dream to travel all over the world .
i became good problem solver after working in this job because in Air you used to face unusual problems and you do not have time or tools like you have on ground



i developed my hand skills to achieved my imagination and put it on the reality by transfer my thoughts to statues and i awarded once .


in sport i was one of the national champions in synchronized swimming till high school and that increased my spirit of competition and that was so useful for my when i joined to the college i became one of the students who has high grads in graduation .

Education

College Diploma in Human resources management

Education Details

College Diploma

Human resources management

American University in Cairo (AUC), Egypt

B / Very Good / 75 - 85%

strategic management,recruitment,training,compensation and benefits,labor law,employee relations and HRIS

post graduate-diploma

American University in Cairo (AUC)
2013 - 2014
College Diploma in Artistic criticism

Education Details

College Diploma

Artistic criticism

Cairo Academy of Arts, Egypt

B / Very Good / 75 - 85%

All kinds of Arts

post graduate-diploma

Cairo Academy of Arts
2007 - 2009
BA in sculpture

Education Details

BA

sculpture, architecture, restoration

Faculty of Applied Arts Helwan University, Egypt

B / Very Good / 75 - 85%

sculpture,design,draw and architecture

N/A

Faculty of Applied Arts Helwan University
2000 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Hossam El Din Modern School

Egypt

2000

A / Excellent / 85 -100%

N/A

Hossam El Din Modern School
2000

Certifications

Certificate details

Human resources management diploma certificate

Jul 2014

N/A

N/A

N/A

AUC

this certificate to help me to work in human resources and it is supported from the
Supreme Council of Universities in Egypt and the American university in cairo

Certificate details

Air steward experience certificate

Nov 2013

N/A

N/A

N/A

Emirates Airlines

it is a certificate supported by Emirates Airlines for the period that i was working with them as Air steward GR2 and it noticed in it that i have been worked with them for 2 years

Training and Courses

Training/Course Details

Microsoft office 2010

Mar 2014

Yat education center

word,excel ,power point and outlook

Training/Course Details

cabin crew training

Dec 2010

Emirates Aviation college

trained on customer service

This profile is fresh!
Last update 4 days ago.

Jobseeker photo

Profile Skills and Keywords

AdventuresAir Steward Experience CertificateAirlinesAnalyticalArabicArchitectureArtistic CriticismAviationBusiness AdministrationCabin Crew GR2Cabin Crew TrainingCreatingCreativeCustomer ServiceDecorationDesignDesigningDrivingEducationEmirates AirlinesEnglishFine ArtGermanHR AssistantHR GeneralistHard WorkerHuman ResourcesHuman Resources (HR)Human Resources ManagementHuman Resources Management Diploma CertificateMicrosoft ExcelMicrosoft OfficeMicrosoft Office 2010Microsoft PowerPointMicrosoft WordMusicPlannerPlanning And ThinkingProblem SolverQanawatRestorationRetailSculptorSculptureSupportSurfing InternetSwimmingTeam PlayerTelecommunicationsTourismTravel And TourismTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Human Resources (HR)

Human Resources (HR)

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

Microsoft Office

Microsoft Office

: Advanced

: High

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Expert

: High

:

3-5 years

Tourism

Tourism

: Expert

: Extreme - I love it!

:

3-5 years

Human resources

Human resources

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Planner, Hard worker, Problem Solver, Team Player

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