Basic Info

Heran el sayed

7 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

HR assistant at Qanawat

Experience Details

HR assistant

Human Resources

Experienced (Non-Manager)

•Assist the HR Manager in all HR related matters.
•Write contracts according to the Egyptian labor law.
•Create employee files for new hires and to ensure that all paperwork is correct and copies are kept in employee files to assist the Human Resources Manager for the issue of all offer letters, contracts and other documents following the recruitment process.
•Assist in preparing payrolls.
•Assist in investigating any issues.
•Reviewing invoices pertaining to vendors’ prior processing payments.
•developing an employee-oriented company culture that emphasizes quality, continuous improvement, low turnover, high staff loyalty and
•high performance while meeting statutory, legal and internal requirements
•Administer the leave and attendance schedule and provide support and clarifications to employees when requested.
•Maintain and update employee files with relevant information such as personal details, vacation and leave balance, sick leave and training records.
•Responsible for the company induction process including ensuring work space is ready and all required documentation is completed.
•Ensure all employee benefits (medical insurance) are administered in line with employee contracts, Company policy and in accordance to legal requirements.
•Arrange visas for employees according to legal regulations and company policies.
•Ensure data integrity and security of all employees and maintain all employee information with utmost confidentiality.


Company Details

Qanawat (multinational)

Cairo, Egypt

51-100 employees

Telecommunications

N/A

Jan 2016 to present (1 year)
Recruiter at New life for Human resources &Recruitment; management

Experience Details

Recruiter

Human Resources

Experienced (Non-Manager)

I am working as recruiter : 1-Job analysis 2- post job announcement 3-screening CVS 4-calling candidates 4-interview calls 5-interviewing candidates 6-selecation process 7-find the right person for the right place 8-Hiring


Company Details

New life for Human resources &Recruitment; management

Giza, Mohandseen, Egypt

1-10 employees

Human Resources

http://newlife-recruitment.com/

Aug 2014 to Aug 2015 (1 year)
Cabin crew GR2 at Emirates Airlines

Experience Details

Cabin crew GR2

Customer Service/Support

Experienced (Non-Manager)

In Emirates Airline we used to work as a member of the team we had responsibility to deliver high customer service ,answering customers requirements,representing Emirates brand ,dealing with special cases and solving problems which we facing on the air this job require a person who has some special qualifications like :he should to be patient,has good communication skills,team player and has attention to details all the time


Company Details

Emirates Airlines (multinational)

Dubai, United Arab Emirates

More then 1000 employees

Airlines/Aviation, Airlines/Aviation, Travel and Tourism

www.emritas.com

Nov 2010 to Nov 2012 (2 years)
Guide and sculptor at Glass Art Museum

Experience Details

Guide and sculptor

Creative/Design/Art

Experienced (Non-Manager)

i used to design and sculpturing statues,selling them to the tourists who used to come to the museum ,guiding the tourists in the museum to see all the works in the museum,giving glass art training to the tourists and the children who used to come and learn also making work relations with the galleries around us to import and export our works and other works to be sure that we have all our customer needs and to make widespread and i used to do office work as HR officer like making employees files,discuss the workflow and solving their work problems the one who is working this job he should to be creative,planner and have logical thinking and big imagination also he should have good communication skills and good customer service skills


Company Details

Glass Art Museum

Giza, Egypt, Egypt

1-10 employees

Fine Art , Travel and Tourism, Education

http://www.glassartmuseum.com/

Jun 2007 to Jul 2009 (2 years 1 month)
Trainer at Ahly club

Experience Details

Trainer

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

i used to work as a synchronized swimming trainer i girls used to trained girls how to swim ,how to make routine and how to be a team player the on who is working this job he should has the practical experience in this sport and according to the experience that i had in playing synchronized swimming in ahly club for 6 years and i am one of the champions of this sport at the national level i was working in this job .


Company Details

Ahly club

Cairo, Egypt

501-1000 employees

Sports

N/A

Jul 2005 to Jun 2007 (1 year 11 months)

Achievements


i achieved my dream to work with the first airline company around the world which is give me the experience to deal with all people from different cultures . .
i achieved my dream to travel all over the world .
i became good problem solver after working in this job because in Air you used to face unusual problems and you do not have time or tools like you have on ground



i developed my hand skills to achieved my imagination and put it on the reality by transfer my thoughts to statues and i awarded once .


my achievement here is different because here i developed all my leadership skills and i used them to control, mentor and leading the team .


in sport i was one of the national champions in synchronized swimming till high school and that increased my spirit of competition and that was so useful for my when i joined to the college i became one of the students who has high grads in graduation .

Education

College Diploma in Human resources management

Education Details

College Diploma

Human resources management

American University in Cairo (AUC), Egypt

B / Very Good / 75 - 85%

strategic management,recruitment,training,compensation and benefits,labor law,employee relations and HRIS

post graduate-diploma

American University in Cairo (AUC)
2013 - 2014
College Diploma in Artistic criticism

Education Details

College Diploma

Artistic criticism

Cairo Academy of Arts, Egypt

B / Very Good / 75 - 85%

All kinds of Arts

post graduate-diploma

Cairo Academy of Arts
2007 - 2009
BA in sculpture

Education Details

BA

sculpture, architecture, restoration

Faculty of Applied Arts Helwan University, Egypt

B / Very Good / 75 - 85%

sculpture,design,draw and architecture

N/A

Faculty of Applied Arts Helwan University
2000 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Hossam El Din Modern School

Egypt

2000

A / Excellent / 85 -100%

N/A

Hossam El Din Modern School
2000

Certifications

Certificate details

Human resources management diploma certificate

Jul 2014

N/A

N/A

N/A

AUC

this certificate to help me to work in human resources and it is supported from the
Supreme Council of Universities in Egypt and the American university in cairo

Certificate details

Air steward experience certificate

Nov 2013

N/A

N/A

N/A

Emirates Airlines

it is a certificate supported by Emirates Airlines for the period that i was working with them as Air steward GR2 and it noticed in it that i have been worked with them for 2 years

Training and Courses

Training/Course Details

Microsoft office 2010

Mar 2014

Yat education center

word,excel ,power point and outlook

Training/Course Details

cabin crew training

Dec 2010

Emirates Aviation college

trained on customer service

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdventuresAir Steward Experience CertificateAirlinesAnalyticalArabicArchitectureArtistic CriticismAviationBusiness AdministrationCabin Crew GR2Cabin Crew TrainingCreatingCreativeCustomer ServiceDecorationDesignDesigningDrivingEducationEmirates AirlinesEnglishFine ArtGermanGuide And SculptorHR AssistantHard WorkerHuman ResourcesHuman Resources (HR)Human Resources ManagementHuman Resources Management Diploma CertificateMicrosoft ExcelMicrosoft OfficeMicrosoft Office 2010Microsoft PowerPointMicrosoft WordMusicPlannerPlanning And ThinkingProblem SolverQanawatRecruiterRestorationSculptureSportsSupportSurfing InternetSwimmingTeam PlayerTelecommunicationsTourismTrainerTravel And TourismTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Human Resources (HR)

Human Resources (HR)

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

Less than 1 year

Microsoft Office

Microsoft Office

: Advanced

: High

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Expert

: High

:

3-5 years

Tourism

Tourism

: Expert

: Extreme - I love it!

:

3-5 years

Human resources

Human resources

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Planner, Hard worker, Problem Solver, Team Player

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