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Islam Salah Mokhtar

Sales& Marketing Expert,Quality Expert,

Heliopolis, Cairo, Egypt

Work Experience

  • Chief Executive Officer-FounderFull Time

    Frontiers

    Jun 2019 - Present -6 yrs, 1 month

    Egypt , Cairo

    • Job Details:• Provide inspired leadership company wide. • Audit, and track functions output and workflows. • Make high-level decisions about policy and strategy. • Report to the board of directors and keep them informed. • Develop and implement operational policies and a strategic plan. • Act as the primary spokesperson for the company. • Develop the company’s culture and overall company vision. • Help with recruiting new staff members when necessary. • Create an environment that promotes great performance and positive morale. • Oversee the company’s fiscal activity, including budgeting, reporting, and auditing. • Work with senior stakeholders, chief financial officer, chief information officer, and other executives. • Assure all legal and regulatory documents are filed and monitor compliance with laws and regulations. • Work with the executive board to determine values and mission, and plan for short, and long-term goals. • Identify and address problems and opportunities for the company. • Build alliances and partnerships with other organizations. • Oversee day-to-day operation of the company. • Work closely with the human resource department to ensure great hiring. • coordinate with shareholders, and stakeholders in initiating the monthly, quarterly, and annually plans.
  • Chief Development Officer-FounderFull Time

    VENTURE CAPITAL HOLDING

    Nov 2016 - Present -8 yrs, 8 months

    Egypt , Cairo

    • Job Details:Managing and auditing on four functions for their day to day activities. -Training: set the training plan, process map, Agenda, activities, and assess in creation of the training templates, and supported reports. -Human resources: set the job descriptions, requirements, personal drafting, payroll and distribute the tasks for my subordinates. -Business Development: managing, Auditing, and handling the partnerships and cooperation with other parties locally and offshore, as far as approaching, proposals, vendor and account management, setting targets and ensuring that they are met. -Quality: Managing the quality team (Quality assurance and Quality control) as far as the plan, workflow, and business requirements (required reports, and KPIs creations and calculations, and policies, procedures, rules, and restrictions.
  • Assistant Manager OperationsFull Time

    HSBC

    Oct 2015 - Oct 2016 -1 yr

    Egypt , Giza

    • Job Details:Leading and managing 3 Regions to Process Due diligence / FATCA Validation and Client selection and exit management on Customer profiles of New to bank and existing clients while Optimizing Team`s efficiency and capability to meet the SLA and PLA that is agreed upon by Management and business partners with the required quality standards. Assessing Team learning curve to be able to Achieve RPH and Quality Target on Monthly bases. Ensuring the team is fully aware of the Anti-money laundry (AML), Sanctions, Anti-bribery and corruption, all information security risk (ISR) policies and procedures by reading The mentioned subjects using HSBC online learning center. Identifying risks and placing controls to track Process Progression in all required attributes. Ensure Team`s Productivity is meeting the team`s KPIs that is set for each process. Communicating on weekly and monthly basis with global sites and business partners to ensure consistency. Weekly and Monthly MI Reports to project Team`s Figures and progression o business and upper management as well as reports to be presented for Audit purposes.
  • Assistant Collection ManagerFull Time

    credit Agricole

    Nov 2013 - Sep 2015 -1 yr, 10 months

    Egypt , Cairo

    • Job Details:Negotiate & collect Over dues from customers Monitor and control Delinquency and Credit Losses for Consumer Bank products Exercise adequate control over Agency performance in terms of Recruitment & training of field collectors Managing field collector productivity Capacity Planning Managing agency performance in terms of resolution - both front-end and net resolution Ensuring agency profitability through improved performance Training on Code of Conduct Ensure proper documentation of Collection related activities and updating of CACS Timely assignment of Collection cases to Agencies Conduct periodic Collection Agency Audit Ensure follow-up on all Return Cheques for resolution including Sec 138 of NI Act Ensure legal recourse and follow up on delinquent accounts where applicable
  • Education

    • Bachelor's Degree in business administration

      Ain Shams University (ASU)

      Jan 2005 - Jan 2010 - 5 yr

    • High School - American diploma

      rajac american school

      Jan 2005 

    Achievements

    Publication: business from the scratch

    Skills

    • Internet
    • Microsoft Word
    • quality
    • Business Administration
    • Sales trainning
    • Microsoft Excel
    • Sales
    • Accounting
    • Marketing

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Beginner

    Training & Certifications

    • Consumer Lending, Risk, and Collection

      American chambre·2011
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