Basic Info

Ali AbdElRahim

3 years

Assuit, Egypt

Bachelor's Degree

Experienced

Work Experience

Trade audite and Research at Vodafone

Experience Details

Trade audite and Research

Sales/Retail

Experienced (Non-Manager)

• Maintaining daily transactions fast and accurately
• Making Inter Branch Transfers for not moving items, minimizing the company expenses.
• Giving maximum effort to achieve the target
• Responsible for various Customer service Function such as attending customers, entertaining customers with the products, refunds and exchange, handling the complaint, in professional manner.


Company Details

Vodafone (multinational)

Assiut, Egypt

N/A

Telecommunications

N/A

Sep 2012 to present (4 years 4 months)
Sales Excutive at Etisalat Masr

Experience Details

Sales Excutive

Sales/Retail

Experienced (Non-Manager)

Searching for new market for the company


Company Details

Etisalat Masr (multinational)

Asyut, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2017 to present
Sales advisor at Egyptian Takaful life

Experience Details

Sales advisor

Accounting/Finance

Entry Level


• Handle and manage customer inbound calls.
• Answer customer inquiries regarding products or services.
• Reroute customer calls to appropriate sales personnel.
• Maintain a database of customer calls, their needs and requirements.
• Conduct market research and field survey for clients' products and services.
• Prepare research and survey reports for top sales management.
• Mail billing copies of sales to customers.
• Coordinate with accounts receivable team in collecting balances.
• Manage, monitor and schedule customer appointments with sales team.
• Implement best practices in sales programs


Company Details

Egyptian Takaful life

Assiut, Egypt

More than 1000 employees

Insurance

N/A

Oct 2011 to Aug 2012 (10 months)
Insurance at Ace Life Insurance

Experience Details

Insurance

Accounting/Finance

Entry Level

• Handle and manage customer inbound calls.
• Answer customer inquiries regarding products or services.
• Reroute customer calls to appropriate sales personnel.
• Maintain a database of customer calls, their needs and requirements.
• Conduct market research and field survey for clients' products and services.
• Prepare research and survey reports for top sales management.
• Mail billing copies of sales to customers.
• Coordinate with accounts receivable team in collecting balances.
• Manage, monitor and schedule customer appointments with sales team.
• Implement best practices in sales programs.


Company Details

Ace Life Insurance

Assiut, Egypt

More than 1000 employees

Insurance

N/A

Jun 2010 to Jun 2011 (1 year)

Education

BA in Mangment and Computer

Education Details

BA

Mangment and Computer

Bachelor Degree of High Institute for Computer and Management, Egypt

C / Good / 65 - 75%

Mangement \Computer\Accountant

N/A

Bachelor Degree of High Institute for Computer and Management
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el gamaa

Egypt

2005

C / Good / 65 - 75%

N/A

el gamaa
2005

Training and Courses

Training/Course Details

customer service

Jul 2009

Future Generation Foundation

N/A

Training/Course Details

customer service

Jul 2008

Vodafone

N/A

Training/Course Details

customer service

Jul 2008

Vodafone

N/A

This profile is fresh!
Last update 12 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAuditingBusiness DevelopmentCustomer ServiceCustomer SeviceDivingEnglishEtisalat MasrFinanceFlexibleFootballHandles StressHard WorkerInnovativeInsuranceInternetMangment And ComputerMicrosoft OfficePresenterRetailSalesSales AdvisorSales ExcutiveShoppingSwimmingTelecommunicationsTrade Audite And ResearchVodafone

Self-assesed Skills

Languages

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Internet

Internet

: Intermediate

: High

:

3-5 years

Microsoft Office

Microsoft Office

: Beginner

: High

:

3-5 years

Fields of Expertise

Insurance

Insurance

: Advanced

: Medium

:

1-3 years

Auditing

Auditing

: Intermediate

: High

:

3-5 years

Customer sevice

Customer sevice

: Intermediate

: High

:

Less than 1 year

Key Skills

Hard worker, Presenter, Flexible / Adaptive, Innovative, Handles Stress

Online Presence

Edit Profile | LinkedIn https://www.linkedin.com/profile/edit?locale=en_US&trk=profile-previewhttps://www.facebook.com/aly.sayedaly

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