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Fatma Saleh Ahmed

Customer Support Advisor at Teleperformance - Egypt

Giza, Egypt

Work Experience

  • Real Time AnalystFull Time

    Teleperformance Egypt

    Sep 2023 - Present -1 yr, 10 months

    Egypt

    • Customer Support AdvisorFull Time

      Teleperformance - Egypt

      Dec 2019 - Present -5 yrs, 7 months

      Egypt , Giza

      • Job Details:Handling customers
    • Admin assistantFull Time

      Yassien & Partners lawfirm

      Dec 2017 - Aug 2019 -1 yr, 8 months

      Egypt , Giza

      • Job Details:*Responsible for attendance sheet and petty cash. * Organizing meetings. * Scanning all files in & out documents to keep a copy as a backup. * Organizing archive files for easy access to documents. * Recording and sorting all firm documents whether online or hard copies. * Organizing office library for easy use of legal books. * Responding to internal and external communications. * Archiving and data entry. * Using Microsoft office 2010 daily.
    • SecretaryFull Time

      The state of lawsuits authority

      Oct 2015 - Oct 2016 -1 yr

      Egypt , Giza

      • Job Details:Recording cases into the institution records. Working as a secretary for the ninth high administrative department B. Working as a secretary for the seventh high administrative department B. Training some colleagues to work with counselors. Writing appeals to constitutional counselors.
    • Education

      • Bachelor's Degree in Arabic language and Islamic sciences

        Cairo University (CU)

        Jan 2011 - Jan 2015 - 4 yr

      • High School - Thanaweya Amma

        Suzan Mubarak school for girls

        Jan 2011 

      Skills

      • Microsoft Excel
      • Admin Assistant
      • Microsoft Word
      • researching

      Languages

      • English

        Advanced

      Training & Certifications

      • English course

        English Capsules·2019
      • ICDL

        nasser academy certified computer center·2016
      • WFP scholarship " Work Force Passport "

        professional development foundation. ·2016
      • Audit linguistic correction course

        the faculty of Dar Al_uloom Cairo university.·2015
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