Basic Info

Sherif el nagdy

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Backoffice agent (spanish department) at Vodafone International Services

Experience Details

Backoffice agent (spanish department)

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone International Services (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Oct 2012 to present (4 years 2 months)
Customer service representative at Mobinil

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Mobinil

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Mar 2012 to Sep 2012 (6 months)
Tele-sales agent at Bright star telecom

Experience Details

Tele-sales agent

Sales/Retail

Entry Level

N/A


Company Details

Bright star telecom

Cairo, Egypt

11-50 employees

Telecommunications

N/A

Oct 2011 to Jan 2012 (3 months)
Auditor (intern) at SAPESCO (Sahara for petroleum services company)

Experience Details

Auditor (intern)

Manufacturing/Production

Student

N/A


Company Details

SAPESCO (Sahara for petroleum services company) (multinational)

Cairo, Egypt

More than 1000 employees

Oil and Gas

N/A

Jan 2010 to Apr 2010 (3 months)

Education

Bachelor's Degree in spanish literature

Education Details

Bachelor's Degree

spanish literature

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2005 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ahmed Lotfy El sayed

Egypt

2005

A / Excellent / 85 -100%

N/A

Ahmed Lotfy El sayed
2005

Training and Courses

Training/Course Details

spanish language

Jul 2008

spanish cultural institute

six levels finished at the spanish cultural institute

Training/Course Details

translation

Aug 2011

The Ibero-American institute

i've finished a translation course in press releases and news from spanish to arabic and vice versa

This profile is fresh!
Last update was today

Jobseeker photo

Profile Skills and Keywords

ArabicAuditionAuditorBackoffice Agent (spanish Department)Business DevelopmentCustomer ServiceCustomer Service RepresentativeCustomer SupportEnglishHard WorkerLeaderManufacturingMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft WordOil And GasOperationsProblem SolverProductionRetailSAPESCO (Sahara For Petroleum Services Company)SalesSocialSpanishSpanish LanguageSpanish LiteratureSupportSupportiveTele-sales AgentTelecommunicationsTranslationVodafone International Services

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Spanish

Spanish

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Fields of Expertise

customer support

customer support

: Expert

: Extreme - I love it!

:

3-5 years

translation

translation

: Advanced

: Extreme - I love it!

:

Less than 1 year

audition

audition

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Hard worker, Problem Solver, Social, Supportive

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