Basic Info

Mohammed Salem

5 years

Menofia, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Support Officer at SEIB Insurance & Reinsurance

Experience Details

IT Support Officer

IT/Software Development

Experienced (Non-Manager)


Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Install and configure systems such as supports I-Listen (recording System).
Develop and maintain installation and configuration procedures.


Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery disks are created, and media is recycled and sent off site as necessary.
Create, change, and delete user accounts per request.
Provide support per request from various clients categories.
Investigate and troubleshoot issues.
Repair and recover from hardware or software failures.
Coordinate and communicate with impacted clients.


Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
Upgrade and configure system software and applications per project or operational needs.
Maintain operational, configuration, or other procedures.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Configure CPU, memory, and disk partitions as required.


Company Details

SEIB Insurance & Reinsurance (multinational)

Doha, Qatar

101-500 employees

Insurance

N/A

Nov 2016 to present (1 month)
IT System Administrator at Deafah hotels Group

Experience Details

IT System Administrator

IT/Software Development

Experienced (Non-Manager)

SA Engineering and Provisioning

Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Install and configure systems such as supports I-Listen (recording System).
Develop and maintain installation and configuration procedures.


Operations and Support

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery disks are created, and media is recycled and sent off site as necessary.
Create, change, and delete user accounts per request.
Provide support per request from various clients categories.
Investigate and troubleshoot issues.
Repair and recover from hardware or software failures.
Coordinate and communicate with impacted clients.


Maintenance

Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
Upgrade and configure system software and applications per project or operational needs.
Maintain operational, configuration, or other procedures.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Configure CPU, memory, and disk partitions as required.


Company Details

Deafah hotels Group

Mecca, Saudi Arabia

101-500 employees

Hospitality/Hotels

N/A

Apr 2016 to Oct 2016 (6 months)
IT Systems Administrator at Sigma Capital

Experience Details

IT Systems Administrator

IT/Software Development

Entry Level

SA Engineering and Provisioning

Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Install and configure systems such as supports I-Listen (recording System).
Develop and maintain installation and configuration procedures.


Operations and Support

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery disks are created, and media is recycled and sent off site as necessary.
Create, change, and delete user accounts per request.
Provide support per request from various clients categories.
Investigate and troubleshoot issues.
Repair and recover from hardware or software failures.
Coordinate and communicate with impacted clients.


Maintenance

Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
Upgrade and configure system software and applications per project or operational needs.
Maintain operational, configuration, or other procedures.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
Configure CPU, memory, and disk partitions as required.


Company Details

Sigma Capital

Tanta, Egypt

51-100 employees

Financial Services

http://www.sigma-capital.com/main/x_homepage

Aug 2014 to Apr 2016 (1 year 8 months)
IT Systems Administrator Trainee (intern) at MCIT

Experience Details

IT Systems Administrator Trainee (intern)

IT/Software Development

Experienced (Non-Manager)

the administration and supporting information systems

Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Develop and maintain installation and configuration procedures.


Company Details

MCIT (multinational)

Egypt

N/A

Information Technology Services

N/A

Nov 2013 to Jul 2014 (8 months)
IT Systems Administrator at Egyptian Armed Forces

Experience Details

IT Systems Administrator

IT/Software Development

Entry Level

the administration and supporting information systems department of a warehouse in the Egyptian armed forces.

Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Develop and maintain installation and configuration procedures.


Company Details

Egyptian Armed Forces

Egypt

N/A

Warehousing

N/A

Oct 2011 to Oct 2013 (2 years)

Achievements


employee of the month 2 times


MSCA
MCSE


25th January Medal.
Military duty medal of 2nd degree.


chess competitions Football

Education

BSc in Information Technology

Education Details

BSc

Information Technology

Minufiya University, Egypt

Not specified

N/A

N/A

Minufiya University
2005 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ganzour high school

Egypt

2005

A / Excellent / 85 -100%

N/A

Ganzour high school
2005

Certifications

Certificate details

MCSA Windows server 2012 R2

May 2014

N/A

N/A

N/A

N/A

Certificate details

MCSE Server Infrastructure

Jun 2014

N/A

N/A

N/A

N/A

CCNA
Jun 2014

Certificate details

CCNA

Jun 2014

N/A

N/A

N/A

N/A

Certificate details

MS Windows Server Hyper-V and System Center Specialist.

Jan 2014

N/A

N/A

N/A

N/A

Certificate details

VCA Vmware Certified Associate Cloud

Nov 2013

N/A

N/A

N/A

N/A

Certificate details

VCA Vmware Certified Associate Data Center Virtualization

Nov 2013

N/A

N/A

N/A

N/A

Certificate details

VCA Vmware Certified Associate Workforce Mobility

Nov 2013

N/A

N/A

N/A

N/A

MCSA Office 365
Dec 2014

Certificate details

MCSA Office 365

Dec 2014

N/A

N/A

N/A

Microsoft

N/A

Certificate details

VCE-CIA VCE Certified Converged Infrastructure Associate

Feb 2015

N/A

N/A

N/A

VCE

N/A

Certificate details

MCSE Micorsoft Certified Solutions Expert Cloud Platform and Infrastructure

Sep 2016

N/A

N/A

N/A

Microsoft

N/A

Training and Courses

Training/Course Details

Network Security and Management

Jul 2014

Global Knowledge

Network Security and Management Track MCSA MCSE CCNA

Training/Course Details

Middle Management

Mar 2015

YAT

Middle Management Track

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Profile Skills and Keywords

ASP.NETAdaptiveAdobe PhotoshopArabicC++CCNAChocolateCommunicatorCyberoamDatabaseEnglishFacebookFinancial ServicesFlexibleFootballGoogleHospitalityHotelsHypervITIT Support OfficerIT System AdministratorIT Systems AdministratorIT Systems Administrator TraineeInformation TechnologyInformation Technology ServicesInsuranceJavaLeaderMCITMCSAMCSA Office 365MCSA Windows Server 2012 R2MCSEMCSE Micorsoft Certified Solutions Expert Cloud Platform And InfrastructureMCSE Server InfrastructureMS Windows Server Hyper-V And System Center Specialist.Microsoft OfficeMicrosoft VisioMicrosoft Windows Server 2012Middle ManagementMikroTikNetwork Security And ManagementNetworkingNetworksPlannerProblem SolverReadingSEIB Insurance & ReinsuranceSoftware DevelopmentVCA Vmware Certified Associate CloudVCA Vmware Certified Associate Data Center VirtualizationVCA Vmware Certified Associate Workforce MobilityVCE-CIA VCE Certified Converged Infrastructure AssociateVMWareVirtualizationWarehousingWimaxWindows Movie MakerWindows ServerWindows Server 2003Windows Server 2008

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Java

Java

: Advanced

: High

:

1-3 years

ASP.NET

ASP.NET

: Advanced

: High

:

Less than 1 year

Networking

Networking

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Microsoft Visio

Microsoft Visio

: Advanced

: High

:

1-3 years

Windows Movie Maker

Windows Movie Maker

: Advanced

: High

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: High

:

1-3 years

CCNA

CCNA

: Advanced

: High

:

1-3 years

Database

Database

: Advanced

: High

:

1-3 years

C++

C++

: Advanced

: High

:

1-3 years

VMWare

VMWare

: Advanced

: High

:

1-3 years

Windows Server 2008

Windows Server 2008

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Windows server 2012

Microsoft Windows server 2012

: Advanced

: Extreme - I love it!

:

1-3 years

Windows Server 2003

Windows Server 2003

: Advanced

: Extreme - I love it!

:

1-3 years

MCSA

MCSA

: Advanced

: Extreme - I love it!

:

1-3 years

MCSE

MCSE

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

networks

networks

: Advanced

: Extreme - I love it!

:

3-5 years

Wimax

Wimax

: Advanced

: High

:

1-3 years

MikroTik

MikroTik

: Advanced

: High

:

1-3 years

Cyberoam

Cyberoam

: Advanced

: High

:

1-3 years

windows server

windows server

: Intermediate

: Extreme - I love it!

:

3-5 years

virtualization

virtualization

: Intermediate

: Extreme - I love it!

:

3-5 years

vmware

vmware

: Intermediate

: Extreme - I love it!

:

3-5 years

hyperv

hyperv

: Intermediate

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Planner, Communicator, Problem Solver, Flexible / Adaptive

Online Presence

http://www.linkedin.com/pub/mohammed-adel/26/baa/38ahttps://www.facebook.com/mohammed.salhhttp://mezohat.blogspot.com/

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