Basic Info

Omar fathy

3 years

Helwan, Egypt

High School

Student

Work Experience

Call ceter Representative at Mobily

Experience Details

Call ceter Representative

Customer Service/Support

Student

Answers inquiries by clarifying desired information; researching, locating, and providing information..
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Determines requirements by working with customers.


Company Details

Mobily (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

www.mobily.com

Jun 2015 to present (1 year 6 months)
Trainee (intern) at Gemsa petroleum

Experience Details

Trainee (intern)

Accounting/Finance

Student

N/A


Company Details

Gemsa petroleum (multinational)

Maadi, Cairo, Egypt

101-500 employees

Oil and Gas

https://www.google.com.eg/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0CB0QFjAAahUKEwi74svux4XGAhVBiCwKHWQQAHc&url=http%3A%2F%2Fwww.gempetco.com.eg%2F&ei=zGd4VbvMCcGQsgHkoIC4Bw&usg=AFQjCNHdFEsXEg-plVPIy1jGKS-OMgTPYQ&bvm=bv.95039771,d.bGg

Sep 2015 to Oct 2015 (1 month)
Accountant at Space gem

Experience Details

Accountant

Accounting/Finance

Student

N/A


Company Details

Space gem

Cairo, Egypt

1-10 employees

Health, Wellness and Fitness

N/A

Jan 2015 to Apr 2015 (3 months)
Sales man at Trafco" company for tourism

Experience Details

Sales man

Sales/Retail

Student

N/A


Company Details

Trafco" company for tourism

Cairo, Egypt

101-500 employees

Travel and Tourism

N/A

Aug 2014 to Jan 2015 (5 months)

Achievements


1-i had answered approximately 9,000 call just during 3 months
2- i was the top agent , top achiever between all teams


Education

High School - Other

High School Details

Other

el zahraa

Egypt

2013

A / Excellent / 85 -100%

N/A

el zahraa
2013

Certifications

history
Mar 2014

Certificate details

history

Mar 2014

N/A

N/A

N/A

N/A

Psychology
Feb 2014

Certificate details

Psychology

Feb 2014

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

banking system

May 2015

Cairo University

N/A

Training/Course Details

finance,accounting

Sep 2015

gemsa petroleum

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountantAccountingArabicBanking SystemBusiness DevelopmentCall Ceter RepresentativeComputer SkillsConsumer ServicesCreativeCustomer ServiceEnglishFinanceFinance,accountingGemsa PetroleumGermanHard WorkerHealth, Wellness And FitnessHistoryI Am Very Active And Dynamic PersonI Like To Interact With PeopleI Like To Read And WriteI Like To Work In Teams.InsuranceLeaderMobilyOil And GasProblem SolverPsychologyReceptionRetailSalesSales ManSallingSocialSupportTraineeTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

German

German

: Fluent

: Fluent

: Advanced

: Intermediate

Tools and Technologies

Computer skills

Computer skills

: Expert

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

accounting

accounting

: Expert

: Extreme - I love it!

:

Less than 1 year

salling

salling

: Expert

: Extreme - I love it!

:

Less than 1 year

reception

reception

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Hard worker, Creative, Problem Solver, Social

Online Presence

https://www.linkedin.com/profile/view?id=408191279&trk=nav_responsive_tab_profilehttps://twitter.com/o_guilty

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