Ihab Samy
sales expert , supply chain manager
Heliopolis, Cairo, EgyptWork Experience
Retail support supervisorFull Time
Mobinil
May 2006 - May 2012 -6 yrs
Egypt
- Job Details:* set the targets for the retail shops * complaints handling * new offers & promotions in retail shops * reporting & analysis
Supply Chain ManagerFull Time
Mobinil / Orange
Jul 1999 - Present -25 yrs, 11 months
Egypt
- Job Details:*Availability of products in all Retail shops ^maintaining the inventory coverage in the shops ^ prepare & deliver reports to upper management ^ prepare weekly & monthly presentation to the commercial management to discuss & present all related issues concerning stock, balances & sales effect on the stock level. ^responsible for any project related to supply chain Distribution & conducting a weekly conference calls with Orange Group
Education
Bachelor's Degree in English Litriture
Ain Shams University (ASU)Jan 1995 - Jan 1999 - 4 yr
High School - Thanaweya Amma
St. Fatima Language SchoolJan 1993
Achievements
1-added a new software to the financial application that decreased the time of the transactiom from 45 to 5 min. 2-Developed a new logistic tool to view the stock availability online 3-Initiated a new process to serve the Consumer Protection Law 4-Reengineered the Distributors process to be completed in 4 steps instead of 21 5-Created an Aging report to show the period of the availability of stock in the outlets , so that we do not end up with stagnant stock & the possibility of either auctioning or availing a promotion. 6-Developed a stock segmentation tool
Skills
- Retail Operations
- stock handling
- complaint handling
- sales monitoring
- Retail
- franchise
- target setting
- Reail
- Microsoft Excel
- Oracle
Languages
English
Fluent
Training & Certifications
none
2014Marketing,supply chain,customer handling,performance managment
Yat, british council·2014