Basic Info

Sherif Elhelaly

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Telemarketing agent at Centro

Experience Details

Telemarketing agent

Customer Service/Support

Experienced (Non-Manager)

Making outbound calls and receiving inbound calls offering Medicare products to the patients and enroll them if they show an interest


Company Details

Centro

Cairo, Egypt

More than 1000 employees

Healthcare and Medical Services

N/A

Oct 2015 to present (1 year 2 months)
Customer relations at QNB bank

Experience Details

Customer relations

Banking, Customer Service/Support, Marketing/PR/Advertising

Experienced (Non-Manager)

Handling customers queries explaining the benefits for of opening an account with the bank and life insurance policies


Company Details

QNB bank

Doha, Qatar

501-1000 employees

Banking

N/A

Jun 2014 to Sep 2015 (1 year 3 months)
Call center agent at Vodafone UK

Experience Details

Call center agent

Customer Service/Support, Sales/Retail, Education/Teaching

Experienced (Non-Manager)

Handling inbound& outbound calls actively listening to customers queries and make sure to give them the best solution where we can make them feel valued and let them know that's we're always there for them to help and answer their queries and provide them with the best quality


Company Details

Vodafone UK (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

Careers@vodafone.com

Mar 2011 to Jul 2015 (4 years 4 months)

Achievements


My achievements in School that I was one of the best 10 in school and I was a good football player also I manage to get the highest grade in Italian courses

Education

Bachelor of commerce in Accounting

Education Details

Bachelor of commerce

Accounting

Ain Shams University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Ain Shams University
1999 - 2007
High School - Other

High School Details

Other

Shobra secondary for Tourism&hotels;

Egypt

1998

A / Excellent / 85 -100%

N/A

Shobra secondary for Tourism&hotels;
1998

Training and Courses

Training/Course Details

English courses

Jun 2005

Auc

Conversation and grammar

Training/Course Details

Italian

May 2003

Don Bosco

Italian courses and my total grade was very good

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicBankingBusiness DevelopmentBusiness-orientedCall Center AgentCustomer RelationsCustomer ServiceEnglishEnglish CoursesHard WorkerHealthcare And Medical ServicesInitiativeInternetItalianLeaderMarketingProblem SolverRetailSalesSupportTelecommunicationsTelemarketing AgentTourismVodafone UKWatching MoviesWork

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Italian

Italian

: Advanced

: Advanced

: Intermediate

: Beginner

Fields of Expertise

Customer service

Customer service

: Advanced

: High

:

3-5 years

Accounting

Accounting

: Intermediate

: High

:

1-3 years

Tourism

Tourism

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Business-oriented, Hard worker, Initiative, Problem Solver

Online Presence

desperadoshivo@yahoo.com

Sherif is looking for a new career opportunity. Please help by sharing…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Sherif's full profile and find more great talent and professionals to join your team.