Salah Galal Shawky

Operation & Business Development DirectorFull Time

• Job Details:● Spearheaded operational improvements resulting in a 15% increase in patient satisfaction scores within 6 months. ● Championed a culture of continuous improvement, empowering staff to identify and implement process enhancements. ● Successfully negotiated and managed vendor contracts, resulting in significant cost savings for the hospital. ● Developed and implemented performance management systems to improve employee accountability and productivity. ● Streamlined patient flow processes, decreasing average wait times in the emergency department by 20%. ● Improved bed utilization rates by 8% through the implementation of a proactive bed management strategy. ● Successfully managed the hospital's budget, ensuring financial stability and achieving key performance indicators. ● Improved infection control rates by 15% through the implementation of evidence-based best practices. ● Developed and implemented a comprehensive quality improvement program, focusing on key clinical outcomes. ● Successfully managed the hospital's response to regulatory audits, ensuring compliance and minimizing potential penalties. ● Increased hospital revenue by 12% through the implementation of new service lines and strategic marketing initiatives. ● Reduced operating expenses by 18% through the implementation of cost-saving measures and process improvements. ● Improved revenue cycle management processes, resulting in a 15% increase in cash flow. ● Developed and implemented a comprehensive budget management system, ensuring financial accountability and transparency. ● Decrease the rejection rate by 4%. ● Develop and implement comprehensive marketing strategies that align with the hospital's mission and objectives. ● Lead business development efforts to identify new markets, partnerships, and opportunities for growth. ● Conduct market research to analyze trends, competitive landscape, and patient needs to inform strategic decisions. ● Collaborate with clinical and operational teams to promote new services and enhance existing offerings. ● Drive digital marketing initiatives, including social media campaigns, email marketing, and content creation, to increase patient engagement and brand awareness. ● Build and maintain relationships with key stakeholders, including healthcare professionals, community organizations, and referral sources. ● Oversee the planning and execution of promotional events, health fairs, and community outreach programs. ● Monitor and analyze the effectiveness of marketing campaigns and business development activities, adjusting strategies as needed. ● Increased Patient Volume: Successfully developed and implemented a targeted marketing campaign that resulted in a 15% increase in patient volume over 6 months. ● Strategic Partnerships: Established partnerships with local healthcare providers and community organizations, leading to a 25% increase in referral rates and enhanced community engagement. ● Digital Transformation: Spearheaded a digital marketing strategy that improved the hospital's online presence, achieving a 50% growth in social media engagement and a 40% increase in website traffic. ● Brand Awareness: Enhanced brand visibility through successful participation in local health fairs and community events, which increased brand recognition by 35% as measured by surveys and community feedback. ● Performance Metrics: Developed a comprehensive marketing performance dashboard, enabling the executive team to track campaign effectiveness and make data-driven decisions, leading to a 15% improvement in marketing ROI.

Business Development DirectorFull Time

• Job Details:● Created a targeted digital advertising campaign that increased website traffic by 23.8% ● Managed a team of 12 sales reps to achieve a 23.7% increase in revenue over 6 months ● Designed and implemented an incentive program that improved sales performance by 68% ● Negotiated and closed profitable contracts with key partners, resulting in a 22% increase in revenue ● Developed and implemented a successful marketing strategy that increased brand awareness by 59.9% and customer engagement by 12%

Sales ManagerFull Time

• Job Details:● Grew the customer base from scratch through successful cross-selling and up-selling techniques ● Developed a customer segmentation strategy that identified and targeted high-value customers, resulting in a 33% increase in sales ● Developed and maintained a sales pipeline that accurately forecasted sales and identified new opportunities ● Developed and implemented a sales strategy that increased revenue ● Created and maintained a customer database to track customer activities and preferences