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Zeinab Saaed Mohamed Saleh

za328

Helwan, Cairo, Egypt

Work Experience

  • Guest Service AgentFull Time

    SAVOY GROUP - SHARM EL SHEIKH

    Mar 2016 - May 2017 -1 yr, 2 months

    Egypt , Cairo

    • Job Details: Responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay. Upon checkout, agents calculate the guest's final bill and collect payments • As a Guest Service Agent I was responsible to answer telephone calls from guests seeking to make or cancel hotel reservations
  • Education

    • BACHELORS OF ARTS in TOURISM

      Ain Shams University (ASU)

      Jan 2006 - Jan 2009 - 3 yr

    Skills

    • Customer Service
    • ICDL from YAT Centre
    • GUEST SERVICE AGENT
    • Microsoft Office
    • hospitality and air-ticketing

    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • HOSPITALITY & AIR TICKETING

      EGYPT AIR TRAINING ACADEMY·2015
    • ICDL

      YAT CENTRE·2014
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