
Zeinab Saaed Mohamed Saleh
za328
Helwan, Cairo, EgyptWork Experience
Guest Service AgentFull Time
SAVOY GROUP - SHARM EL SHEIKH
Mar 2016 - May 2017 -1 yr, 2 months
Egypt , Cairo
- Job Details: Responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay. Upon checkout, agents calculate the guest's final bill and collect payments • As a Guest Service Agent I was responsible to answer telephone calls from guests seeking to make or cancel hotel reservations
Education
BACHELORS OF ARTS in TOURISM
Ain Shams University (ASU)Jan 2006 - Jan 2009 - 3 yr
Skills
Languages
English
FluentArabic
Fluent
Training & Certifications
HOSPITALITY & AIR TICKETING
EGYPT AIR TRAINING ACADEMY·2015ICDL
YAT CENTRE·2014