Basic Info

Adam El-Hakim

8 years

Cairo, Egypt

High School

Experienced

Education

N\A in Languages and Translation

Education Details

N\A

Languages and Translation

المعهد العالى للدراسات النوعية, Egypt

C / Good / 65 - 75%

N/A

N/A

المعهد العالى للدراسات النوعية
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Lycée Français de Bab El-Louk

Egypt

2006

B / Very Good / 75 - 85%

N/A

Lycée Français de Bab El-Louk
2006

Training and Courses

Training/Course Details

• VideoTron (Canadian communication Services Providers in Montréal) customer service.

Mar 2007

Xceed

N/A

Training/Course Details

• Microsoft (Xbox) technical support

Feb 2011

xceed

N/A

Training/Course Details

• I.B.M deduction and soft skills training

Feb 2010

IBM

N/A

Training/Course Details

• Yahoo! User support soft skills. • Yahoo! Account verification. • Yahoo! Account security. • Yahoo! Abuse moderating.

May 2010

IBM

N/A

Training/Course Details

• HTC Technical support

Apr 2011

Raya

N/A

Training/Course Details

• Expedia Canada customer service. • Expedia (France, Belgium, Switzerland, Canada) Sales.

Mar 2012

Stream Globql Service

N/A

Training/Course Details

• Sony VAIO technical support + Qriocity customer guide

Feb 2011

Sykes

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAll GoodsArabicCreativeCustomer CareCustomer Care/ServiceCustomer ServiceEnglishEnglish TeacherFlexibleFrenchGPSHelping OthersImmediate TranslationInteractiveLanguages & TranslationLanguages And TranslationMobile Operating SystemsNegotiatorProblem SolverRecruitmentSuper VisorTeam LeaderTechnical SupportTrainer/Teacher Communication/conversation Skills Expedia Canada Customer Service. Expedia (France, Belgium, Switzerland, Canada) Sales. HTC Technical Support I.B.M Deduction And Soft Skills Training Microsoft (Xbox) Technical Support Sony VAIO Technical Support + Qriocity Customer Guide VideoTron (Canadian Communication Services Providers In Montral) Customer Service. Yahoo! User Support Soft Skills. Yahoo! Account Verification. Yahoo! Account Security. Yahoo! Abuse Moderating.

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

5-7 years

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

5-7 years

Customer Care

Customer Care

: Expert

: Extreme - I love it!

:

5-7 years

Mobile Operating systems

Mobile Operating systems

: Advanced

: Extreme - I love it!

:

More than 7 years

GPS

GPS

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Languages & Translation

Languages & Translation

: Expert

: Extreme - I love it!

:

3-5 years

Customer Care/Service

Customer Care/Service

: Expert

: Extreme - I love it!

:

More than 7 years

French

French

: Expert

: Extreme - I love it!

:

More than 7 years

Team Leader

Team Leader

: Expert

: Extreme - I love it!

:

5-7 years

Super Visor

Super Visor

: Expert

: Extreme - I love it!

:

1-3 years

Recruitment

Recruitment

: Expert

: Extreme - I love it!

:

5-7 years

Immediate translation

Immediate translation

: Expert

: Extreme - I love it!

:

5-7 years

Trainer/Teacher Communication/conversation skills

Trainer/Teacher Communication/conversation skills

: Expert

: Extreme - I love it!

:

More than 7 years

English teacher

English teacher

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Negotiator, Creative, Problem Solver, Flexible / Adaptive, Interactive

Online Presence

http://facebook.com/adam.elhakimadam.elhakim@gmail.com

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