Delyanna Navyanty

Executive Secretary to General ManagerFull Time

• Job Details:1. Composed, typed and distributed meeting notes, routine correspondence and reports 2. Prepared correspondence such as memorandums, letters, and complaints responses for and on behalf of the General Manager 3. Screened, replied and followed up the incoming and outgoing emails on behalf of the General Manager during his absence and whenever required 4. Handled hotel’s main email and forward the incoming emails to the concerned departments 5. Coordinated room reservation requests for the special guests from the Head Quarter with the Rooms Division 6. Coordinated the birthday celebration and gifts for the Senior Management with the HR team 7. Updated the attendance record for the Executive Office 8. Organized and maintained files within the Executive Office 9. Meeting arrangements and presentations for the top management 10. Maintains the daily, weekly, monthly and yearly agenda of the General Manager 11. Travel arrangement for the General Manager in coordination with the Sales & Marketing office and Human Resources Department 12. Project tracking, reports compiling and coordination with the top management in distributing the information internally and externally 13. Preparation and renewal of contracts for the In-house Entertainers 14. Attended telephone calls, gave information, and took messages for the General Manager 15. Prepared complimentary or paid vouchers upon the request from the Sales & Marketing office, Rooms Division and sponsorship for the clients with the approval from the General Manager 16. Ensured the sufficient stock of printing and stationery within the Executive Office 17. Scheduled the daily Duty Manager for the hotel and ensures that the Duty Managers carry out the responsibilities accordingly 18. Side duties such as: • Performed as Secretary, Book Keeper, Event Organizer and Public Relations for Miramar Environmental Management System • Proof read and reviewed the editorials, graphic designs, printing materials and Press Release drafts from the outsource Marketing partner company and internal Marketing department. • Person in contact for the media publishing offers addressed to the General Manager • Assisted Human Resources Department with creative works such as creating quarterly basis newsletter, designing flyers, posters, badges, etc. • Worked closely with Human Resources Department as ideas contributor for internal events organized by Human Resources Department as well as to assist the HR team in organizing the events/activities