Wael Abd El Fattah

Commercial DirectorFull Time

• Job Details: Responsible for Sales, Marketing, Customer Services and Logistic Departments. Fully responsible for planning, follow up and results of the commercial sector.

Marketing & Logistic ManagerFull Time

• Job Details:  Issue the annual General Sales Plan which includes (Volumes Targets, Potential Market share, Number of clients (potential & prospected) and Focused Markets)  Work on the implementation of this plan.  Explain in details the general sales plan to all sales & marketing team.  Clear all team tasks on short & long terms.  Issue any modifications according to market needs and circumstances.  Follow up all Sales team on monthly basis.  Evaluate the performance of all sales team and find out the strengths & weaknesses.  Go through market calls and meet the clients in order to listen to them (complaints, advices and suggestions) they are expecting from the company.  Follow up the Competitors’ actions towards the market and the clients.  Report all needed reports to the top management such as ( performance and targets achievements )  Prepare the estimated budget of marketing department.  Issue the surveys & manage marketing studies and researches process in order to find out the new products according to customers’ needs and the market demand.  Work on maximizing company’s profitability through studying the investment opportunities and comply it with the company’s visions on short & long terms.  Issue the strategic planning for methods of sale which fit with company’s goals. and issue sales plans and find out the call markets. and evaluate sales department performance.  Support sales department for all sales activities in order to expand, diversify customers’ base, increase the company’s market share and get more markets.  Suggest the policy of the price in each market and monitor price level movements.  Follow up customer’s satisfaction about the products and the services the company presents and find out the strengths & weaknesses, go through the complaints, prepare reports and analysis about it to be presented to the chairman.  Issue the deals with the advertising and promotion agencies according to estimated budget.  Present new suggestions to improve the company’s performance.  Coordinate with other department managers the performance and general goal of the company.  Measure and evaluate the performance of the whole commercial department on quarterly base in order to compare the actual achievements VS. Potential one and report the chairman with results, recommendations and suggestions.  Evaluate the performance of the employees of marketing, work on improving the strengths and modify weaknesses.  Provide the chairman with all reports and information needed in order to monitor the company’s performance, determine its position among the competitors, go through any decisions related to current business or future investment decisions.

Marketing & Sales SupervisorFull Time

• Job Details: Identify new potential sales channel and customers to increase the company’s market share.  Develop the existing customer portfolio and execute customers’ relation.  Help and support the management to organize the company's sales target & sales team.  Follow up the performance of the sales team in all assigned activities.  Follow up distributors' future orders, demands, complains and problems.  Build strong, dynamic, friendly and powerful relationship with the customers.  Work on excellent negotiation with the customers.  Monitor the dispatch of bagged and bulk cement, and analyze the situation of cement market on monthly basis through a lot of reports.  Analyze the monthly average price per player/ per month according to price curve movements and find out the situation of our price if goes up or down and why.  Supervise analysis of market dynamic and competitors’ strategies polices and the actions they are taking in the market.  Provide & support business development sector with the required data of the cement market. According to the company’s vision of the new investment opportunities.  Issue & follow up a retailer monitoring system to timely & accurately measure loyalty & pricing levels.  Follow up the bags specifications of all competitors, compare ours with theirs to monitor our position and develop ours to be more efficient and more acceptable for the customers.  Advise management on marketing mix, including promotions & pricing.  Carry out competitors’ analysis and other marketing reports and presentations.  Collect, filter and analyze the market data base.  Issue daily sales & marketing report to monitor Prices curve of domestic & exported dispatched cement.  Issue monthly sales & marketing report needed by commercial dept. & top management.  Create surveys the company needs to measure some factors like (customers’ satisfaction, advices, propositions, complaints)