Basic Info

Hadeer Abd Elmoniem

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Telesales at EBC company for Telecommunication and network trading

Experience Details

Telesales

Sales/Retail

Entry Level

N/A


Company Details

EBC company for Telecommunication and network trading

Cairo, Egypt

N/A

Telecommunications

N/A

Jul 2016 to Dec 2016 (5 months)
Technical support agent at TEData

Experience Details

Technical support agent

Customer Service/Support

Experienced (Non-Manager)

Troubleshooting customer’s issues and technical problems. Following agreed processes. Guaranteeing consistency and to meeting of global requirements and standards


Company Details

TEData

Cairo, Egypt

N/A

Information Technology Services

N/A

Mar 2015 to Jan 2016 (10 months)

Education

communication and electronics engineering in communication and electronics

Education Details

communication and electronics engineering

communication and electronics

Egyption aviation academy, Egypt

Not specified

N/A

N/A

Egyption aviation academy
2009 - 2014

Training and Courses

Training/Course Details

CCNA

Apr 2016

logic training center

N/A

Training/Course Details

MCSE

Jul 2016

Creative Group

N/A

Training/Course Details

C++

Jan 2013

cairo university

N/A

N+ at self study
Aug 2016

Training/Course Details

N+

Aug 2016

self study

N/A

Training/Course Details

Adobe photoshop

May 2016

self study

N/A

Training/Course Details

ICDL

Jun 2016

self study

N/A

Training/Course Details

Android development diploma

Oct 2017

YAT learning center

Using Java Using Android studio Using the Android SDK, SQLite, MySQL, SQL server

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopAndroidAndroid Development DiplomaAndroid StudioBusiness DevelopmentC++CCNACisco Packet TracerCisco TechnologyCommunication And ElectronicsCommunicatorCustomer ServiceCustomer-orientedDrawingEnglishHard WorkerHuman DevelopmentICDLInformation Technology ServicesInteractiveInternet ResearchInternet SearchingJavaLearn MoreMCSEMVware WorkstationMicrosoft OfficeMicrosoft SQL ServerMySQLN+ReadingRetailSalesSelf StudySupportTeam PlayerTechnical Support AgentTelecommunicationsTelesales

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Tools and Technologies

Internet Research

Internet Research

: Advanced

: Extreme - I love it!

:

3-5 years

Android

Android

: Advanced

: High

:

Less than 1 year

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Java

Java

: Intermediate

: High

:

Less than 1 year

Android studio

Android studio

: Intermediate

: High

:

Less than 1 year

MySQL

MySQL

: Beginner

: Medium

:

Less than 1 year

Microsoft SQL Server

Microsoft SQL Server

: Beginner

: Medium

:

Less than 1 year

cisco technology

cisco technology

: Beginner

: High

:

Less than 1 year

MVware workstation

MVware workstation

: Beginner

: High

:

Less than 1 year

cisco packet tracer

cisco packet tracer

: Beginner

: High

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Beginner

: High

:

Less than 1 year

Key Skills

Communicator, Hard worker, Customer-oriented, Interactive, Team Player

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