Basic Info

Hadeer Abd Elmoniem

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical support agent at TEData

Experience Details

Technical support agent

Customer Service/Support

Experienced (Non-Manager)

Troubleshooting customer’s issues and technical problems. Following agreed processes. Guaranteeing consistency and to meeting of global requirements and standards


Company Details

TEData

Cairo, Egypt

N/A

Information Technology Services

N/A

Mar 2015 to Sep 2015 (6 months)

Education

communication and electronics engineering in communication and electronics

Education Details

communication and electronics engineering

communication and electronics

Egyption aviation academy, Egypt

Not specified

N/A

N/A

Egyption aviation academy
2009 - 2014

Training and Courses

Training/Course Details

CCNA

Apr 2016

logic training center

N/A

Training/Course Details

MCSE

Jul 2016

Creative Group

N/A

Training/Course Details

C++

Jan 2013

cairo university

N/A

N+ at self study
Aug 2016

Training/Course Details

N+

Aug 2016

self study

N/A

Training/Course Details

Adobe photoshop

May 2016

self study

N/A

Training/Course Details

ICDL

Jun 2016

self study

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopC++CCNACisco Packet TracerCisco TechnologyCommunication And ElectronicsCommunicatorCustomer ServiceCustomer-orientedDrawingEnglishHard WorkerHuman DevelopmentICDLInformation Technology ServicesInteractiveInternet ResearchInternet SearchingLearn MoreMCSEMVware WorkstationMicrosoft OfficeN+ReadingSelf StudySupportTeam PlayerTechnical Support Agent

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Tools and Technologies

Internet Research

Internet Research

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

cisco technology

cisco technology

: Beginner

: High

:

Less than 1 year

MVware workstation

MVware workstation

: Beginner

: High

:

Less than 1 year

cisco packet tracer

cisco packet tracer

: Beginner

: High

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Beginner

: High

:

Less than 1 year

Key Skills

Communicator, Hard worker, Customer-oriented, Interactive, Team Player

Online Presence

www.linkedin.com/in/hadeer-abd-elmoniem-2a2514123https://www.facebook.com/Hadeer.Sa3id.loveforever

Hadeer is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Hadeer's full profile and find more great talent and professionals to join your team.