RK
Rana Emad Kawofje
English teacher at Orouba school
Maadi, Cairo, EgyptWork Experience
Marketing representativeFull Time
- Job Details:Contacting senior american customers offering products according to their insurance elligibily.
technical supportFull Time
teleperformance - samsung project
Jan 2010 - Jan 2012 -2 yrs
Egypt , Cairo
- Job Details:Solving technical problems for uk customers regarding home appliances and audio visual.
customer service representitiveFull Time
Mobinil
Jan 2008 - May 2009 -1 yr, 4 months
Egypt , Cairo
- Job Details:We were responsible to meet our customer's needs and solve their problems like billing issues, credit, enquiries regarding mobinil services, data and internet issues.
Education
faculty of arts in hebrew language
Cairo University (CU)Jan 2003 - Jan 2007 - 4 yr
High School - Thanaweya Amma
Mokatam Language SchoolJan 2003
Achievements
I've learnt a lot about handling different kind of people egyptians, british and american from my work experience in call centers. Now by teaching for almost 3 years now i found it more difficult when it comes to children, totally different but the good part is that I'm learning new tecniques of decipline even with my own kid.
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
ICDL
YAT·2007