Basic Info
Mohamed Eltomy
6 years
Badrashin, Egypt
Bachelor's Degree
Experienced
Work Experience
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Quality assurance executive at Al mosafer
Experience DetailsQuality assurance executive Quality Experienced (Non-Manager) N/A Company DetailsAl mosafer (multinational) Egypt 501-1000 employees Travel and Tourism N/A
Apr 2017 to present (3 months)
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Senior quality specialist at Sutherland global services
Experience DetailsSenior quality specialist Customer Service/Support Experienced (Non-Manager) N/A Company DetailsSutherland global services (multinational) Alexandria, Egypt N/A Consumer Services N/A
Nov 2015 to Mar 2017 (1 year 4 months)
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Trainer at Xceed
Experience DetailsTrainer Customer Service/Support Experienced (Non-Manager) N/A Company DetailsXceed (multinational) Egypt N/A Telecommunications N/A
Nov 2013 to Nov 2015 (2 years)
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CUstomer service agent at Xceed
Experience DetailsCUstomer service agent Customer Service/Support Experienced (Non-Manager) N/A Company DetailsXceed (multinational) Egypt N/A Telecommunications N/A
Oct 2011 to Nov 2015 (4 years 1 month)
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Temp Team leader at Xceed
Experience DetailsTemp Team leader Customer Service/Support Manager N/A Company DetailsXceed (multinational) Egypt N/A Consumer Services N/A
Apr 2015 to Nov 2015 (7 months)
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CUstomer service agent at Etisal international
Experience DetailsCUstomer service agent Customer Service/Support Experienced (Non-Manager) N/A Company DetailsEtisal international Egypt N/A Telecommunications N/A
Apr 2011 to Oct 2011 (6 months)
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CUstomer service agent at Telecom egypt
Experience DetailsCUstomer service agent Customer Service/Support Experienced (Non-Manager) N/A Company DetailsTelecom egypt Egypt N/A Telecommunications N/A
Jun 2010 to Sep 2010 (3 months)
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Education
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Bachelor's Degree in English language
Education DetailsBachelor's Degree English language Beni Suef University, Egypt B / Very Good / 75 - 85% N/A N/A Beni Suef University
2006 - 2010
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High School - Thanaweya Amma
High School DetailsThanaweya Amma Mazghona Egypt 2006 A / Excellent / 85 -100% N/A Mazghona
2006
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Certifications
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TTT
Nov 2013
Certificate detailsTTT Nov 2013 N/A N/A N/A
N/A |
Training and Courses
Training/Course DetailsTrain the trainer as a trainee Nov 2013 Xceed N/A |
Last update 1 days ago.
Profile Skills and Keywords
AdaptiveAl MosaferArabicCUstomer Service AgentConsumer ServicesCustomer CareCustomer ServiceEnglishEnglish LanguageFamilyFlexibleFriendsHard WorkerHonestICDLLeaderProblem SolverQualityQuality AssuranceQuality Assurance ExecutiveQuality ControlSenior Quality SpecialistSupportSupportiveSutherland Global ServicesTTTTelecommunicationsTemp Team LeaderTrain The Trainer As A TraineeTrainerTrainingTravel And TourismXceedSelf-assesed Skills
Fields of Expertise
Quality
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Training
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customer care
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Key Skills
Leader, Hard worker, Problem Solver, Flexible / Adaptive, SupportiveOnline Presence
