Basic Info

Mohamed Eltomy

2 years

Badrashin, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior quality specialist at Sutherland global services

Experience Details

Senior quality specialist

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Sutherland global services (multinational)

Alexandria, Egypt

N/A

Consumer Services

N/A

Nov 2015 to present (1 year 1 month)
Trainer at Xceed

Experience Details

Trainer

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Xceed (multinational)

Egypt

N/A

Telecommunications

N/A

Nov 2013 to Nov 2015 (2 years)
CUstomer service agent at Xceed

Experience Details

CUstomer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Xceed (multinational)

Egypt

N/A

Telecommunications

N/A

Oct 2011 to Nov 2015 (4 years 1 month)
CUstomer service agent at Etisal international

Experience Details

CUstomer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Etisal international

Egypt

N/A

Telecommunications

N/A

Apr 2011 to Oct 2011 (6 months)
CUstomer service agent at Telecom egypt

Experience Details

CUstomer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Telecom egypt

Egypt

N/A

Telecommunications

N/A

Jun 2010 to Sep 2010 (3 months)

Education

Bachelor's Degree in English language

Education Details

Bachelor's Degree

English language

Beni Suef University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Beni Suef University
2006 - 2010
This profile is fresh!
Last update 4 days ago.

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Profile Skills and Keywords

AdaptiveArabicCUstomer Service AgentConsumer ServicesCustomer CareCustomer ServiceDo Not HaveEnglishEnglish LanguageFlexibleFriendsHard WorkerLeaderProblem SolverSenior Quality SpecialistSupportSupportiveSutherland Global ServicesTelecommunicationsTrainerXceed

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

do not have

do not have

: Intermediate

: High

:

1-3 years

Fields of Expertise

customer care

customer care

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Hard worker, Problem Solver, Flexible / Adaptive, Supportive

Online Presence

https://www.facebook.com/mohamed.eltomy.1

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