Basic Info

Mohamed Eltomy

6 years

Badrashin, Egypt

Bachelor's Degree

Experienced

Work Experience

Quality assurance executive at Al mosafer

Experience Details

Quality assurance executive

Quality

Experienced (Non-Manager)

N/A


Company Details

Al mosafer (multinational)

Egypt

501-1000 employees

Travel and Tourism

N/A

Apr 2017 to present (3 months)
Senior quality specialist at Sutherland global services

Experience Details

Senior quality specialist

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Sutherland global services (multinational)

Alexandria, Egypt

N/A

Consumer Services

N/A

Nov 2015 to Mar 2017 (1 year 4 months)
Trainer at Xceed

Experience Details

Trainer

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Xceed (multinational)

Egypt

N/A

Telecommunications

N/A

Nov 2013 to Nov 2015 (2 years)
CUstomer service agent at Xceed

Experience Details

CUstomer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Xceed (multinational)

Egypt

N/A

Telecommunications

N/A

Oct 2011 to Nov 2015 (4 years 1 month)
Temp Team leader at Xceed

Experience Details

Temp Team leader

Customer Service/Support

Manager

N/A


Company Details

Xceed (multinational)

Egypt

N/A

Consumer Services

N/A

Apr 2015 to Nov 2015 (7 months)
CUstomer service agent at Etisal international

Experience Details

CUstomer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Etisal international

Egypt

N/A

Telecommunications

N/A

Apr 2011 to Oct 2011 (6 months)
CUstomer service agent at Telecom egypt

Experience Details

CUstomer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Telecom egypt

Egypt

N/A

Telecommunications

N/A

Jun 2010 to Sep 2010 (3 months)

Achievements


Employee of the month


Employee of the year 2014


Education

Bachelor's Degree in English language

Education Details

Bachelor's Degree

English language

Beni Suef University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Beni Suef University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Mazghona

Egypt

2006

A / Excellent / 85 -100%

N/A

Mazghona
2006

Certifications

TTT
Nov 2013

Certificate details

TTT

Nov 2013

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Train the trainer as a trainee

Nov 2013

Xceed

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAl MosaferArabicCUstomer Service AgentConsumer ServicesCustomer CareCustomer ServiceEnglishEnglish LanguageFamilyFlexibleFriendsHard WorkerHonestICDLLeaderProblem SolverQualityQuality AssuranceQuality Assurance ExecutiveQuality ControlSenior Quality SpecialistSupportSupportiveSutherland Global ServicesTTTTelecommunicationsTemp Team LeaderTrain The Trainer As A TraineeTrainerTrainingTravel And TourismXceed

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Training

Training

: Expert

: Extreme - I love it!

:

1-3 years

ICDL

ICDL

: Advanced

: High

:

1-3 years

Fields of Expertise

Quality

Quality

: Expert

: Extreme - I love it!

:

1-3 years

Training

Training

: Expert

: Extreme - I love it!

:

1-3 years

customer care

customer care

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Hard worker, Problem Solver, Flexible / Adaptive, Supportive

Online Presence

https://www.linkedin.com/in/mohamed-ibrahim-831ba8b9/https://www.facebook.com/mohamed.eltomy.1https://twitter.com/Mohamedeltomy1

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