Mennatullah Muhammad Moustafa Attia

Supervisor - Academic Affairs & LMS - Postgraduate ProgramsFull Time

• Job Details:• Supports and coordinates all operational processing activities with the different departments. • Edits and monitors item details in the learning management system. • Collaborates with the Senior LMS Administrator to resolve learner issues in a thorough and timely manner. • Prepare Annual Academic Calendar including all details required. • Follow up and monitor that all processes mentioned in the calendar are executed on time. • Responds to inquiries and issues related to the program from different stakeholders. • Assists learners as an important point of contact by handling complaints, answering inquiries and providing immediate resolution or appropriate redirection to escalated support resources. • Participates in User Acceptance Testing when necessary. • Achieves stated performance measures and adheres to established customer service standards. • Update Reports related to Staff and Faculty performance each semester. • Reviews course offering plan for each semester with the program director. • Follow up on delivering University academic policies and procedures to all stakeholders. • Prepare plans for improvement for the program and progress plan for the ongoing projects. • Monitor that Student experience team Conducts course final evaluation, communicate the results to faculty members and program director. • Follow up on payment process of compensation to visiting instructors. • Ensure proper communication of the final grades process to the Registrar. • Collect course material and update course portfolios. • Monitor that Student experience team Conducts course final evaluation, communicate the results to faculty members and program director. • Accreditation: - Assists in gathering and analyzing data to meet accreditation requirements - Delivers documentation in a timely manner and provides prompt inputs. - Assists in maintaining the University’s accreditations by complying with their standards - Participates in assignments related to the University’s wide projects.

Senior Academic Officer & LMS - MBA & PGDsFull Time

• Job Details:Responsible for Academic Tasks and procedures for Postgraduate Programs: (MBA, Postgraduate Diplomas, IMBA) Responsible for Learning Management System (Moodle) Monitoring process

Senior Program Coordinator at the Civil department - Engineering and Applied Sciences SchoolFull Time

• Job Details:Prepare and update progress plan each semester for all students, to confirm the courses to be offered and the estimated number of students in each with the program directors. (1st of Aug before fall – 1st of Jan before spring to have the time and prepare schedule) Handle faculty advising of continuing students, handle drop/add, withdrawal, petitions, schedule clashes. Provide guidance and updated record to students in faculty advisors Coordinate with other program coordinators within same school or others, on the required common courses. Coordinate with IT to create the courses on MOODLE, according to the offered courses, and communicate enrolment keys to faculty and enrolled students before the 1st lecture. Received transfer-of-credits requests and review them with concerned parties involved to decide on new courses equivalent approval. Review accumulative GPA for students to ensure credit hours fulfilled per semester Communicate results of early and a final evaluation, communicate the results to the program director and the dean. Confirm the receiving of final grades from visiting instructors with Academic HR after Dean’s and program director approval. Follow up on payment of compensation to visiting instructors. When needed. Ensure proper communication of the final grades to the Registrar. Check graduating students’ records for any missing requirement. Annually add the modified scholarships after receiving accumulative GPA to registration cards, communicate them to Finance before fall semester starts. Attend the programs councils’ meetings (Master, Diplomas and Quality)-every month- to take meeting minutes and for other matters as required by programs directors Upon request, attends Postgraduate faculty Open Days to represent information to prospective students and answer their questions about assigned programs: curricula, academic regulations, university status, careers, etc. Preparing the hiring requests for the PT faculty, and have all the requested signatures before sending them to the HR Creating the program budget based on the input of the program directors in a separate meeting first and then the input of the dean. Responsible for organizing the events and coordinate with other department (finance, marketing, and procurement) For the professional diplomas (30% of time) Responsible for the admission process; receive the applications, deliver them to the program director; announce the result for the applicants; and create the student ID. Responsible for the registration process ; communicate with the IT to create NU mail to the students, the student advising, create the students’ recode , keep the record updated, create the class list and keep it updated, receive the forms (Withdrawal, incomplete …….), issue the graduation certificates, enrollment certificates, and any required document (registrar. ) Perform any other tasks within the job purpose.