Basic Info

Adel mohdy

More than 15 years

Cairo Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

After sales support manager at World Import & Export Co.

Experience Details

After sales support manager

Engineering - Mechanical/Electrical

Manager

Responsible for all service and parts operations.
Supervise the authorized service stations.
Train and develop the technical teams’ skills.
Promote the service and parts sales.
Prepare the service and parts offers.
Supervise the warranty claim reports.
Supervise the technical offers for trucks’ sales.
Supervise parts orders and shipments clearing.
Train the customers for trucks maintenance and operation.


Company Details

World Import & Export Co.

Cairo, Egypt

51-100 employees

Automotive

N/A

May 1999 to present (17 years 7 months)
Service manager at TECHNOTRADE ( Ex. Samy Saad & Co. - Commercial Sector)

Experience Details

Service manager

Engineering - Mechanical/Electrical

Manager

JCB machines service and parts operation
Lead and train the technical team.
Communicate with customers.
Promote the service sales and machines reconditioning.
Supervise the repair offers and tenders documents.
Manage the workshop purchasing.
Supervise the warranty claims technical reports.
Train customers for machines maintenance and operation.


Company Details

TECHNOTRADE ( Ex. Samy Saad & Co. - Commercial Sector)

Cairo, Egypt

51-100 employees

Automotive

N/A

Jan 1994 to May 1999 (5 years 4 months)
Service engineer at Samy Saad & Co. - Commercial Sector

Experience Details

Service engineer

Engineering - Mechanical/Electrical

Experienced (Non-Manager)

Maintenance and repairing operations for JCB machines.
Prepare repair offers and tenders documents.
Manage the workshop purchasing.


Company Details

Samy Saad & Co. - Commercial Sector

Cairo, Egypt

51-100 employees

Automotive

N/A

May 1991 to Dec 1993 (2 years 7 months)
Service engineer at Ayoubco Construction Co.

Experience Details

Service engineer

Engineering - Mechanical/Electrical

Entry Level

Maintenance and repair different earth moving equipments “ Caterpillar / JCB / Lancing / Zetor…”.
Spare parts and raw materials needed for the workshop.
Supervise the equipment’s operation and operators’ performance


Company Details

Ayoubco Construction Co.

Alexandria, Egypt

101-500 employees

Construction - Industrial Facilities and Infrastructure

N/A

Nov 1987 to Apr 1991 (3 years 5 months)

Education

BSc in Mechanical Engineering

Education Details

BSc

Mechanical Engineering

Cairo University, Egypt

C / Good / 65 - 75%

Mechanical Engineering / Power Department.

N/A

Cairo University
1981 - 1986
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Beni Suif Secondary School

Egypt

1980

A / Excellent / 85 -100%

N/A

Beni Suif Secondary School
1980

Training and Courses

Training/Course Details

Service Training

Mar 1993

JCB Earth Moving Equipment.

JCB New Backhoe Series “3CX – 4WD/4WS” Service Training, 1993 - Dubai UAE.

Training/Course Details

Service Training

Oct 1997

JCB Earth Moving Equipment.

JCB New Crawler Excavator Series “JS” Service Training, 1997 -Alexandria Egypt.

Training/Course Details

Service Training

Aug 1998

Linde Material Handling

LINDE Material Handling Service Training, 1998 - Dubai UAE.

Training/Course Details

Service Training

May 1999

Mack Trucks Institute

-Mack Trucks Electronic Control System “V-MAC” Training, 1999 – Allentown PA- USA. -Mack Trucks Electronic Diesel Engine “E7-E TECH” Training, 1999 – Dallas TX- USA.

Training/Course Details

Sales Training

Jul 2006

Mack Trucks Institute

Mack Trucks New Online Parts Ordering System “IMPACT” Training, 2006 – Dubai UAE.

Training/Course Details

Warranty Training

Jun 2007

Mack Trucks Institute

Mack Trucks New Online E-Warranty System Training, 2007 – Kuwait.

Training/Course Details

Technical Sales

Oct 2007

Mack Trucks Institute

Mack Trucks New Series “GRANITE” Technical Sales Training, 2007 – Savannah NC- USA.

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAfter Sales Support ManagerArabicAutomotiveAutomotive Parts SalesAutomotive ServiceCommunicatorConstruction - Industrial Facilities And InfrastructureEnglishFlexibleFootballInitiativeInternetLeaderMechanical EngineeringMicrosoft ExcelMicrosoft WordMusicOrganizerSales TrainingService EngineerService ManagerService TrainingTechnical SalesTechnical SupportWarranty Training

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

More than 7 years

Internet

Internet

: Advanced

: High

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

5-7 years

Fields of Expertise

automotive service

automotive service

: Expert

: Extreme - I love it!

:

More than 7 years

Automotive parts sales

Automotive parts sales

: Advanced

: Extreme - I love it!

:

More than 7 years

Technical Support

Technical Support

: Advanced

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Communicator, Initiative, Organizer, Flexible / Adaptive

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