Basic Info

Reem mosaad abdelhamed

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

TEAM LEADER at International Business Associates (IBA)

Experience Details

TEAM LEADER

Banking

Experienced (Non-Manager)

dealing with customer service satisfaction and operating in the system for transfering money. dealing with customer complaints, and any case related to transaction delay or changing any information.


Company Details

International Business Associates (IBA)

maadi, Egypt

101-500 employees

Banking

www.westernunioneg.com

Jun 2007 to present (9 years 6 months)
Graphic Design (intern) at Computek training center

Experience Details

Graphic Design (intern)

Creative/Design/Art

Entry Level

Graphic Design Diploma


Company Details

Computek training center

Egypt

N/A

Graphic Design

N/A

Oct 2015 to Jan 2016 (3 months)
Human Resource Management Diploma (intern) at Career gate training center

Experience Details

Human Resource Management Diploma (intern)

Human Resources

Experienced (Non-Manager)

N/A


Company Details

Career gate training center

Egypt

N/A

Human Resources

N/A

Oct 2010 to Jun 2011 (8 months)
TRAINING (intern) at Dale carnegie seminar

Experience Details

TRAINING (intern)

Customer Service/Support

Entry Level

N/A


Company Details

Dale carnegie seminar

Cairo, Egypt

More then 1000 employees

Consumer Services

N/A

May 2007 to Jun 2007 (1 month)

Achievements


I have achievements as TEAM LEADER at International Business Associates (IBA) (2007 - present) I have achievements as Graphic Design at computek training center (2015 - 2016) I have achievements as Human Resource Management Diploma at career gate training center (2010 - 2011) I have achievements as TRAINING at dale carnegie seminar (2007 - 2007)

Education

Bachelor's Degree in law

Education Details

Bachelor's Degree

law

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

horreya language school

Egypt

2002

A / Excellent / 85 -100%

N/A

horreya language school
2002

Certifications

Certificate details

 The Human Resource Management Professional Diploma

Jun 2011

N/A

N/A

N/A

Canadian Chamber Of Commerce In Egypt

N/A

Training and Courses

Training/Course Details

customer service

Jun 2007

The Dale Carnegie Seminar (DCS)

N/A

Training/Course Details

Basic Business Skills Acquisition (BBSA

May 2007

Sponsored by the Future Generation Foundation (FGF)

N/A

Training/Course Details

Graphic Design Diploma

Oct 2015

computek training center

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

? The Human Resource Management Professional DiplomaAdaptiveArabicBankingBasic Business Skills Acquisition (BBSACOOKINGConsumer ServicesCreativeCustomer ServiceCustomer-orientedDesignEnglishFlexibleFrenchGraphic DesignGraphic Design DiplomaGraphic DesignerHuman ResourceHuman Resource Management DiplomaHuman ResourcesHuman Resources (HR)LawMicrosoft OfficeOrganizerReadingSupportSupportiveTEAM LEADERTRAININGTRAVELINGTeam Player

Self-assesed Skills

Languages

Arabic

Arabic

: Advanced

: Advanced

: Advanced

: Advanced

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Customer Service

Customer Service

: Advanced

: Medium

:

3-5 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

3-5 years

Human Resources (HR)

Human Resources (HR)

: Beginner

: High

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Expert

: Little

:

More than 7 years

graphic designer

graphic designer

: Intermediate

: High

:

Less than 1 year

human resource

human resource

: Beginner

: High

:

Less than 1 year

Key Skills

Customer-oriented, Organizer, Flexible / Adaptive, Team Player, Supportive

Online Presence

https://www.facebook.com/#!/profile.php?id=539826110

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