Basic Info

Ahmed Shalaby

9 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Quality Assurance Specialist at Etisal International

Experience Details

Quality Assurance Specialist

Quality, Business Development, Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Etisal International (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

Etisal-int.com

Aug 2008 to present (9 years 2 months)
ISO Auditor (intern) at Etisal International

Experience Details

ISO Auditor (intern)

Quality, Analyst/Research, Purchasing/Procurement

Experienced (Non-Manager)

Auditing on all Departments process and activities to assure that its meet ISO 9001-2008 Standers
assuring that all 9001-2008 requirements are implemented and applied to keep the sustained improvement in performance.


Company Details

Etisal International

Cairo, Egypt

N/A

Telecommunications

www.etisal-int.com

Nov 2016 to present (11 months)
Work Owner at Private Business

Experience Details

Work Owner

Marketing/PR/Advertising

Senior Management (e.g. VP, CEO)

Self employment as an advertising Graphic Designer in my own place,
meet customer, negotiate the details and customer need, finalize the needed design, deliver the product to customer including ( Printing, installation if needed)


Company Details

Private Business

Cairo, Egypt

1-10 employees

Marketing and Advertising

N/A

Nov 2016 to present (11 months)
Quality Control Specialist at Etisal International

Experience Details

Quality Control Specialist

Administration, Business Development

Experienced (Non-Manager)

Quality Control is responsible for assuring that customer is getting the needed right information and respectable handle in all interactions types ( written, calls, social media, ... etc)
using a COPC and ISO requirements and standards as a measurement tools.


Company Details

Etisal International (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.etisal-int.com

Oct 2010 to Dec 2015 (5 years 2 months)
Graphic Designer ( 2D ) at Arab Gulf

Experience Details

Graphic Designer ( 2D )

Creative/Design/Art

Entry Level

team member in ( Harem El Sultan ) animation project
2d Drawer
using a Wacom Tablet in drawing
responsible for finalize the characters and accessories using in the product with most reality view.


Company Details

Arab Gulf (multinational)

Cairo, Egypt

101-500 employees

Arts and Crafts , Media Production

N/A

Jun 2014 to Dec 2014 (6 months)

Education

Commerce in Commerce

Education Details

Commerce

Commerce

faculty of commerce Ain shams university, Egypt

C / Good / 65 - 75%

Commerce Business management Statistics Economy Computer Since Skills

N/A

faculty of commerce Ain shams university
2001 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el matarya

Egypt

2000

B / Very Good / 75 - 85%

N/A

el matarya
2000

Certifications

ICDL
Jun 2006

Certificate details

ICDL

Jun 2006

N/A

N/A

N/A

CAPMAS

N/A

PMP
Dec 2010

Certificate details

PMP

Dec 2010

N/A

N/A

N/A

Training Center

N/A

ISO 9001-2008
Nov 2016

Certificate details

ISO 9001-2008

Nov 2016

N/A

N/A

N/A

TUV

N/A

Training and Courses

Training/Course Details

CPOC

Jan 2014

CPOC Ref.

CPOC Standards in managing the Contact Centers Quality, Service, cost, and revenue.

Training/Course Details

ISO 9001-2008

Aug 2016

TUV

sets out the criteria for a quality management system

ICDL at CAPMAS
Aug 2008

Training/Course Details

ICDL

Aug 2008

CAPMAS

ALL MS Software programs and applications Excel, Word, Power point,... etc

Training/Course Details

Six Sigma

Mar 2017

Self Study

Self Study about Six Sigma Approaches and tools

This profile is fresh!
Last update 25 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationAdobe IllustratorAdobe PhotoshopAnalyticalArab GulfArabicArts And CraftsBusinessBusiness AnalysisBusiness PlanningBusiness-orientedCOPC AuditingCPOCCommerceComputerCreate A Programs Using MS. ExcelCreate New IdeasCreativeCustomer ServiceDesignDoing Graphic WorksDrawingEnglishEtisal InternationalGraphic DesignGraphic Designer ( 2D )ICDLISO 9001-2008ISO AuditingISO AuditorInternet ResearchMS. ExcelMarketingMarketing And AdvertisingMedia ProductionMicrosoft ExcelMicrosoft PowerPointMicrosoft WindowsMicrosoft WordOrganizerPMPPhotographyPlay With KidsPresenterQfinity Recording SystemQuality AssuranceQuality Assurance SpecialistQuality AuditQuality ControlQuality Control SpecialistResearchSix SigmaSix Sigma Sample Size CalculatorSupportTable-FTechnical AnalysisTelecommunicationsVIP Recording SystemWatching FootballWork OwnerWriting Company Process

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

VIP recording System

VIP recording System

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

More than 7 years

Technical Analysis

Technical Analysis

: Expert

: Extreme - I love it!

:

More than 7 years

ICDL

ICDL

: Expert

: Extreme - I love it!

:

More than 7 years

Graphic Design

Graphic Design

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Illustrator

Adobe Illustrator

: Expert

: Extreme - I love it!

:

5-7 years

Quality Control

Quality Control

: Expert

: Extreme - I love it!

:

More than 7 years

Quality Assurance

Quality Assurance

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: Medium

:

More than 7 years

Qfinity Recording System

Qfinity Recording System

: Expert

: Medium

:

1-3 years

Six Sigma Sample Size Calculator

Six Sigma Sample Size Calculator

: Expert

: High

:

3-5 years

MS. Excel

MS. Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Table-F

Table-F

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

More than 7 years

Photography

Photography

: Intermediate

: Extreme - I love it!

:

1-3 years

Accounting

Accounting

: Intermediate

: High

:

1-3 years

Business Planning

Business Planning

: Intermediate

: High

:

5-7 years

Fields of Expertise

Writing Company Process

Writing Company Process

: Expert

: Extreme - I love it!

:

1-3 years

Graphic Design

Graphic Design

: Expert

: Extreme - I love it!

:

5-7 years

Quality Audit

Quality Audit

: Expert

: Extreme - I love it!

:

5-7 years

Business Analysis

Business Analysis

: Expert

: Extreme - I love it!

:

More than 7 years

ISO Auditing

ISO Auditing

: Expert

: High

:

1-3 years

COPC Auditing

COPC Auditing

: Expert

: High

:

More than 7 years

Key Skills

Analytical, Business-oriented, Presenter, Creative, Organizer

Online Presence

Ahmed ShalabyAhmed Shalaby

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