Basic Info

Ahmed Salama

8 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Business Development Executive at Easy2Connect

Experience Details

Business Development Executive

Customer Service/Support

Manager

 Customer Service Managing.
 Handling customer problems and obstaclas.
 Focal point for all physical treatments outside company.
 Planning design with P&L. (Profit and Loss)
 Preparing Weekly and Monthly Reports to the upper management level.
 Catching problems and preparing the pre-solution with good plans.


Company Details

Easy2Connect

Cairo, Egypt

51-100 employees

Internet/E-commerce

www.easy2connect-eg.com

Oct 2007 to present (9 years 2 months)
Business Development Executive at IMS Group

Experience Details

Business Development Executive

Banking

Entry Level

 Make a Training tour with customers on bank's policies
 Following customer and making after sale service
 Making advising for marketing


Company Details

IMS Group

Cairo, Egypt

51-100 employees

Banking

www.ecredit.com

Aug 2007 to Oct 2007 (2 months)
Technical Support Agent at Egypt Comp

Experience Details

Technical Support Agent

Installation/Maintenance/Repair

Entry Level

Working as Technical Support Agent

 Handle customer calls.
 Solve all problems of our customers which related to computer’s hardware &
Software by phone calls, e-mails & by faxes.
 Deal with all problems of computer’s hardware & software.


Company Details

Egypt Comp

Cairo, Egypt

51-100 employees

Information Technology Services

www.egyptcomp.com

Jul 2003 to Mar 2005 (1 year 8 months)

Education

Faculty of commerce in Commerce

Education Details

Faculty of commerce

Commerce

Banha University, Egypt

C / Good / 65 - 75%

N/A

N/A

Banha University
2002 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el tawfikia secondry school

Egypt

2001

B / Very Good / 75 - 85%

N/A

el tawfikia secondry school
2001

Certifications

MCAD
Jul 2005

Certificate details

MCAD

Jul 2005

84 out of 100

N/A

N/A

Yat Education Center

N/A

MCAD
Jul 2005

Certificate details

MCAD

Jul 2005

84 out of 100

N/A

N/A

Yat Education Center

N/A

MCAD
Jul 2005

Certificate details

MCAD

Jul 2005

84 out of 100

N/A

N/A

Yat Education Center

N/A

Training and Courses

Training/Course Details

Communication Skills

Aug 2007

Get Learn Center

N/A

Training/Course Details

Diploma in Visual basic

Jan 2005

Yat Education Center

N/A

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationArabicBankingBusiness Development ExecutiveCommerceCommunication SkillsCreativeCustomer ServiceDiploma In Visual BasicE-commerceEnglishFlexibleFlyHTMLHard WorkerIT SpecialistInformation Technology ServicesInstallationInternetInternet ResearchListen To MusicMCADMS ExcelMS Power PointMS WordMaintenanceMarketingPlannerProblem SolverProgrammingReadRepairSupportSwimTechnical Support AgentTravelVisual Basic .netWindows 7Windows XP

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Tools and Technologies

MS Excel

MS Excel

: Advanced

: Extreme - I love it!

:

5-7 years

Internet Research

Internet Research

: Advanced

: Extreme - I love it!

:

3-5 years

Windows XP

Windows XP

: Advanced

: Extreme - I love it!

:

More than 7 years

MS Word

MS Word

: Intermediate

: High

:

3-5 years

MS Power Point

MS Power Point

: Intermediate

: Medium

:

1-3 years

Windows 7

Windows 7

: Intermediate

: High

:

1-3 years

HTML

HTML

: Intermediate

: Medium

:

Less than 1 year

Visual Basic .net

Visual Basic .net

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

5-7 years

Administration

Administration

: Advanced

: Extreme - I love it!

:

1-3 years

IT Specialist

IT Specialist

: Advanced

: Extreme - I love it!

:

1-3 years

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

1-3 years

Programming

Programming

: Beginner

: Medium

:

Less than 1 year

Key Skills

Planner, Hard worker, Creative, Problem Solver, Flexible / Adaptive

Online Presence

https://eg.linkedin.com/in/yallawazayef560548401@facebook.comhttps://twitter.com/yallawazayef

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