Basic Info

Nada mohamed

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Hr coordinator at Eman real state company

Experience Details

Hr coordinator

Human Resources

Experienced (Non-Manager)

N/A


Company Details

Eman real state company

Cairo, Egypt

1-10 employees

Construction - Industrial Facilities and Infrastructure

N/A

Aug 2016 to present (1 year 2 months)
Teacher at Future rise school

Experience Details

Teacher

Education/Teaching

Entry Level

Handle customers’ inquiries concerning services, billing, and inquisitions.etc providing accurate and full information according to the contact center guidelines.
Resolve customers’ complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams i.e. team leaders, supervisor or the back office.
Acquire customers’ orders and create opportunities for up-selling and cross selling (where applicable).
Handle effectively the needs of the customers and enhance standards of quality for the service offered.
Provide the highest level of administrative and prepared reports and documents using word processing
Answered phone calls and directed calls to took messages
Prepared invoices,reports,and other documents using word processing, excel
Data entry for any book on lib manager program
Maintained accurate records of customer contact and issues
Maintained accurate records of premium customer in every months
Submitted daily, weekly and monthly telesales reports
Handled customer inquiries, complaints and calls with the highest degree of professionalism needed to resolve customer issues
How can you deal with the small children
Teach the curriculum of computer to grade 2 and 3
Make weekly sheet
Make a simple activity for computer
Activity in computer lab
Display CD and specific song about computer


Company Details

Future rise school

Egypt

More than 1000 employees

Information Technology Services

N/A

Sep 2015 to Jul 2016 (10 months)
Technical support at Tedata

Experience Details

Technical support

Customer Service/Support

Entry Level

N/A


Company Details

Tedata

Giza, Egypt

More than 1000 employees

Information Technology Services

N/A

Jul 2014 to Aug 2015 (1 year 1 month)
Data entry at Scientific group

Experience Details

Data entry

Education/Teaching

Experienced (Non-Manager)

N/A


Company Details

Scientific group

Cairo, Egypt

1-10 employees

Education

N/A

Dec 2013 to Nov 2014 (11 months)

Education

Bachelor's Degree in computer science

Education Details

Bachelor's Degree

computer science

Akhbar Al-Youm Academy for Engineering, Printing and Press Technology, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Akhbar Al-Youm Academy for Engineering, Printing and Press Technology
2008 - 2012

Certifications

Certificate details

sap hr certification

Apr 2017

N/A

N/A

N/A

Sap hr course includes payroll , time management,absence,enterprise structure

english course
Jan 2015

Certificate details

english course

Jan 2015

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

sap hr

May 2017

global technology center

Training in all modules

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Computer ScienceComputer TeacherConstruction - Industrial Facilities And InfrastructureCustomer ServiceData EntryEducationEnglishEnglish CourseHard WorkerHr CoordinatorHuman ResourcesInformation Technology ServicesLeaderMicrosoft OfficeOrganizerPlannerSap HrSap Hr CertificationSecertarySocialSupportTeacherTechnical SupportTechnical Support In Tedata

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: High

:

1-3 years

sap hr

sap hr

: Beginner

: High

:

Less than 1 year

Fields of Expertise

computer teacher

computer teacher

: Intermediate

: High

:

1-3 years

technical support in tedata

technical support in tedata

: Intermediate

: High

:

Less than 1 year

secertary

secertary

: Intermediate

: Medium

:

Less than 1 year

customer service

customer service

: Beginner

: High

:

Less than 1 year

sap hr

sap hr

: Beginner

: Medium

:

Less than 1 year

Key Skills

Leader, Planner, Hard worker, Organizer, Social

Online Presence

nadahagag.nh@gmail.com

Like nada`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Nada's full profile and find more great talent and professionals to join your team.