Basic Info

Rana Alaa

1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Pre-Sales Consultant at Cisco

Experience Details

Pre-Sales Consultant

Engineering - Telecom/Technology

Entry Level

N/A


Company Details

Cisco

Cairo, Egypt

More than 1000 employees

Engineering Services

N/A

Apr 2017 to present (4 months)
Call center collection agent (Etisalat UAE) at Raya Contact Center

Experience Details

Call center collection agent (Etisalat UAE)

Customer Service/Support

Entry Level

• Responsible for contacting customers who have outstanding amounts on their accounts
• Negotiate with customers for paying if required
• Clarify and provide all information regarding payment methods
• Assist the customer for further knowledge regarding their deals with company or any other account data
• Create billing complaints if required
• Register conclusions of communication with customer


Company Details

Raya Contact Center

Egypt

N/A

Outsourcing/Offshoring

N/A

Sep 2016 to Oct 2016 (1 month)
Graphics Designer at Simply Happy by Dr.Heba Kotb

Experience Details

Graphics Designer

Creative/Design/Art

Entry Level

• Interpreting business needs and developing a concept to suit their purpose
• Developing design briefs by gathering information and data through research
• Thinking creatively to produce new ideas and concepts
• Working with a wide range of media, including photography and computer-aided design
• Proofreading to produce accurate and high-quality work
• Demonstrating illustrative skills with rough sketches as required
• Working on layouts and art working pages ready for print
• Keeping up to date with emerging technologies in new media, particularly design programs such as InDesign, Illustrator, Photoshop and Adobe Muse.
• Developing interactive design
• Working as part of a team with printers, copywriters, photographers, stylists, illustrators, other designers, account executives, web developers and marketing specialists.
• Design Brand Logo
• Design a complete corporate identity.


Company Details

Simply Happy by Dr.Heba Kotb

Egypt

N/A

Other - Not Classified

N/A

Jan 2014 to Jan 2016 (2 years)
Counslor at Baby Academy

Experience Details

Counslor

Education/Teaching

Student

• Engage children with outdoor activities.
• Monitor the children’s progress.
• Prepare reports on the children’s development.
• Discuss the children’s progress with other teachers and parents.
• Apply activities and teaching programs.
• Apply routines.
• Coach discipline.
• Demonstrate learning activities to the kids.
• Supervise field trip and class projects.


Company Details

Baby Academy

Egypt

N/A

Education

N/A

Jul 2012 to Sep 2012 (2 months)
Marketing Assistant at Steel Advanced Building Systems

Experience Details

Marketing Assistant

Marketing/PR/Advertising

Student

• Manage day-to-day administration & operations.
• Provide records for the management, finance, purchasing, human resources or other administrative services.
• Prepare reports and briefs for management committees evaluating administrative services
• Oversee and coordinate office administrative procedures, review evaluate and implement new procedures.
• Establish work priorities, ensure deadlines are met and procedures are followed.
• Coordinate and plan for office services, such as accommodation, relocation, equipment, supplies, forms, disposal of assets, maintenance and security services.
• Assist in preparation of operating budget, maintain inventory and budgetary controls.
• Handle & support financial matters, checks with vendors and customers.
• Represent the company within various economic and social organizations.
• Handle customers’ complaints, and followed up on customers satisfactory.
• Administrate requisition materials and supplies.
• Resolve work-related problems, prepared, submitted progress and other reports.
• Deal with shipping vendor; follow up delivering products to customers on time and in the requested shape.
• Assist in all presented exhibitions {Inter-build 2010} through sharing ideas with the organizing & advertising team concerning preparing pursuers, identity cards for employee’s, designing the booth, and company business cards.


Company Details

Steel Advanced Building Systems

Cairo, Egypt

N/A

Engineering Services

N/A

Jul 2010 to Sep 2010 (2 months)
Administrative Assistant (intern) at Stell Advanced Building Systems

Experience Details

Administrative Assistant (intern)

Administration

Student

• Manage day-to-day administration & operations.
• Provide records for the management, finance, purchasing, human resources or other administrative services.
• Prepare reports and briefs for management committees evaluating administrative services
• Oversee and coordinate office administrative procedures, review evaluate and implement new procedures.
• Establish work priorities, ensure deadlines are met and procedures are followed.
• Coordinate and plan for office services, such as accommodation, relocation, equipment, supplies, forms, disposal of assets, maintenance and security services.
• Assist in preparation of operating budget, maintain inventory and budgetary controls.
• Handle & support financial matters, checks with vendors and customers.
• Represent the company within various economic and social organizations.
• Handle customers’ complaints, and followed up on customers satisfactory.
• Administrate requisition materials and supplies.


Company Details

Stell Advanced Building Systems

Cairo, Egypt

N/A

Engineering Services

N/A

Jul 2009 to Sep 2009 (2 months)
Administrative Assistant (intern) at Steel Advanced Building Systems

Experience Details

Administrative Assistant (intern)

Administration

Student

• Manage day-to-day administration & operations.
• Provide records for the management, finance, purchasing, human resources or other administrative services.
• Prepare reports and briefs for management committees evaluating administrative services
• Oversee and coordinate office administrative procedures, review evaluate and implement new procedures.
• Establish work priorities, ensure deadlines are met and procedures are followed.
• Coordinate and plan for office services, such as accommodation, relocation, equipment, supplies, forms, disposal of assets, maintenance and security services.
• Assist in preparation of operating budget, maintain inventory and budgetary controls.
• Handle & support financial matters, checks with vendors and customers.
• Represent the company within various economic and social organizations.
• Administrate requisition materials and supplies.


Company Details

Steel Advanced Building Systems

Cairo, Egypt

51-100 employees

Engineering Services

N/A

Jul 2008 to Sep 2008 (2 months)

Education

Bachelor's Degree in Arts & Design (Graphics Design

Education Details

Bachelor's Degree

Arts & Design (Graphics Design

Modern Sciences and Arts University (MSA), Egypt

A / Excellent / 85 -100%

N/A

N/A

Modern Sciences and Arts University (MSA)
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al-Bashaer Language Schools

Egypt

2012

A / Excellent / 85 -100%

N/A

Al-Bashaer Language Schools
2012
This profile is fresh!
Last update 15 days ago.

Jobseeker photo

Profile Skills and Keywords

3D MaxAdministrationAdministrative AssistantAdobe FlashAdobe IllustratorAdobe IndesignAdobe MuseAdobe PhotoshopArabicArts & Design (Graphics DesignCall Center Collection Agent (Etisalat UAE)CommunicatorCounslorCreativeCustomer ServiceDesignEducationEngineering ServicesEnglishGraphics DesignerHard WorkerMarketingMarketing AssistantMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOffshoringOther - Not ClassifiedOutsourcingPre-Sales ConsultantProblem SolverSupportTeam Player

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: High

:

3-5 years

Adobe Illustrator

Adobe Illustrator

: Advanced

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Adobe Indesign

Adobe Indesign

: Intermediate

: Medium

:

Less than 1 year

Adobe Muse

Adobe Muse

: Intermediate

: High

:

1-3 years

3D Max

3D Max

: Intermediate

: Medium

:

Less than 1 year

Adobe Flash

Adobe Flash

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Communicator, Hard worker, Creative, Problem Solver, Team Player

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