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lucia zanatta

Head tour operator

Maadi, Cairo, Egypt

Work Experience

  • translator English Italian Full Time

    Dimension

    Feb 2015 - Sep 2015 -7 months

    Egypt , Cairo

    • Job Details:Translator English / Italian for Egyptian Pavilion in Expo Milano 2015 - Fifth Dimension - Cairo Facebook Page Admin Italian Region for Expo Milano 2015 - Fifth Dimension - Cairo

  • Head tour operatorFull Time

    BDS

    Sep 2005 - Aug 2016 -10 yrs, 11 months

    Egypt

    • Job Details:Tour Operators duties at 360° for all arrivals in Egypt; [quotation / reservation / programs / assistance / customer care / supervision staff]. Preparation and proof reader for the seasonal catalogue and weekly offers

  • Area Manager Full Time

    I ViAGGI DEL TURCHESE Part of TUI

    Nov 2002 - Jun 2005 -2 yrs, 7 months

    Egypt

    • Job Details:Organize and handle hotels and boats in / out passengers list. Prepare flight manifest list / Issue tickets. Fill out forms for lost / damaged luggage and medical assistance.

  • Director Secretary Full Time

    OSPEDALE ITALIANO "UMBERTO I"

    Feb 2002 - Oct 2002 -8 months

    Egypt , Cairo

    • Job Details:Handling of correspondences (Italian and English). Record minutes of the board meetings.

    • Education

    • High School - Other

      TOURISM & CATERING INSTITUTE- I.P.A.S. -

      Jan 1987 

    Skills

    • Microsoft Word
    • Internet
    • Costumer Care
    • Hospitality
    • Food & Beverage
    • Microsoft Office
    • computer
    • Proof reader
    • Microsoft Excel
    • Retail

    Languages

    • Italian

      Fluent

    • English

      Advanced

    • French

      Intermediate

    Training & Certifications

    • NLP

      THE INTERNATIONAL ASSOCIATION OF NLP INSTITUTES ·2016

    • Cambridge Advanced (CAE)

      University of Cambridge·1993
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