Basic Info

Enas Khalifa

1 year

Cairo, Egypt

Diploma

Experienced

Work Experience

Customer service at Teleperformance

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Teleperformance (multinational)

Cairo, Egypt

More than 1000 employees

Personal Care and Services, Consumer Services

Www.teleperformance.com

May 2017 to present (3 months)
Working in problem and solution commette student union at Misr univesity for science and technology (student activity)

Experience Details

Working in problem and solution commette student union

Customer Service/Support, Human Resources, Training/Instructor

Experienced (Non-Manager)

1- Computer Skills: Office 2010 (Word, Excel, PowerPoint and Windows7).
2- Arabic: Native Speaker.
English: Active.
Germany: Expert and interpreting.
3- I have good communication skills.
4- My time management are excellent.
5- Learning quickly in different fields.
6- Ability to manage groups and handle chaotic situations.
7- Working under pressure and ability to multitask.
8- I prefer the teamwork and I used to work together with my colleagues at whatever Position I'm in.
9- Able to deal with people with different departments through the work.
10- Patience , Trouble-shooter, Dynamic and Self-motivated.


Company Details

Misr univesity for science and technology (student activity)

Giza, Egypt

None

Feb 2013 to Feb 2014 (1 year)

Education

College Diploma in foreign language and translation

Education Details

College Diploma

foreign language and translation

Misr University for Science and Technology (MUST), Egypt

C / Good / 65 - 75%

N/A

N/A

Misr University for Science and Technology (MUST)
2012 - 2017
College Diploma in German

Education Details

College Diploma

German

Misr University for Science and Technology (MUST), Egypt

C / Good / 65 - 75%

N/A

N/A

Misr University for Science and Technology (MUST)
2012 - 2017
High School - Thanaweya Amma

High School Details

Thanaweya Amma

quamia school

Egypt

2012

C / Good / 65 - 75%

N/A

quamia school
2012

Training and Courses

Training/Course Details

customer service training german

Apr 2017

DEL

N/A

Training/Course Details

Teaching training german

Apr 2017

DEL

N/A

Training/Course Details

Air hostbility training german

Apr 2017

DEL

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

Air Hostbility Training GermanArabicConsumer ServicesCustomer ServiceCustomer Service Training GermanEnglishForeign Language And TranslationGermanHandles StressHard WorkerHuman ResourcesHuman Resources (HR)Marketing/PR/AdvertisingMicrosoft ExcelMicrosoft PowerPointMicrosoft WordPersonal Care And ServicesProblem SolverShoppingSocialSupportTeaching Training GermanTeam PlayerTeleperformanceTravellingWorking In Problem And Solution Commette Student Union

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Intermediate

: Intermediate

German

German

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: Medium

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

Less than 1 year

Human Resources (HR)

Human Resources (HR)

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer service

Customer service

: Expert

: Little

:

Less than 1 year

Human resources

Human resources

: Beginner

: Extreme - I love it!

:

Less than 1 year

Marketing/PR/Advertising

Marketing/PR/Advertising

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Problem Solver, Social, Handles Stress, Team Player

Online Presence

https://l.facebook.com/l.php?u=https://eg.linkedin.com/in/enas-hussam-4b6311142?trk=public_profile_card_url&h=ATMh9LBruZCGimwDKv_ebRBtiVt4fWGmnGhosOPX8cBJecssfhyLbxPWD6fB2PTl1hjNrWd79ETYj3M7hKZIFbdxWP3gZnL8e5qWs_Upl1z4Y4wfEalHjdM0icw&s=1https://www.facebook.com/enashussam.hussam/about?lst=100000986114833:100000986114833:1493330416

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