FA

farida ashraf

business analyst at core bpo

Maadi, Cairo, Egypt

Work Experience

  • business analystFull Time

    core bpo

    Sep 2016 - Present -8 yrs, 10 months

    Egypt , Cairo

    • Job Details:Studies the software application domain and meets the subject matter experts to elicit business requirements and prepares software requirements, and specification documents. The software analyst role is to be the link between the software users, testers and developers. They convey the demands of software users to the technical team.

  • Teller Full Time

    Hsbc bank

    Jun 2011 - Oct 2013 -2 yrs, 4 months

    Egypt , Cairo

    • Job Details:I worked as a teller in the cash area and handled the cash tasks. Helping customers regarding cash issues ( cheques , cash )

  • Loan clerk Full Time

    Credit Agricole

    May 2010 - May 2011 -1 yr

    Egypt , Cairo

      • Education

      • Bachelor's Degree in Economics And political science

        Cairo University (CU)

        Jan 2006 - Jan 2009 - 3 yr

      • High School - Thanaweya Amma

        lycee el horreya maadi

        Jan 2005 

      Skills

      • Microsoft Word
      • Microsoft Excel
      • Accouniting
      • Banking
      • Customer Service
      • Microsoft Powerpoint
      • J2EE

      Languages

      • Arabic

        Fluent

      • French

        Fluent

      • English

        Advanced

      Training & Certifications

      • Customer service

        Nsgb ·2006
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