Basic Info

Miriam Maghraby

2 years

Giza, Egypt

Vocational

Experienced

Work Experience

Customer service at western union us/canada at Telepreformance

Experience Details

Customer service at western union us/canada

Creative/Design/Art

Experienced (Non-Manager)

Dealing technically with money transactions that's send from us/Canada to all over the world and helping customers intiating money transfer over the phone and guide the customer through any technical inquiries about the website


Company Details

Telepreformance (multinational)

Egypt

501-1000 employees

Consumer Services

teleperformance egypt

Dec 2015 to present (1 year)
Customer service at vodafone ireland at Vodafone ireland

Experience Details

Customer service at vodafone ireland

Customer Service/Support

Entry Level

Simply it is about dealing with irish customers regarding any issue related to their phone/bills issue on the website


Company Details

Vodafone ireland (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

vodafone ireland

Nov 2014 to Dec 2015 (1 year 1 month)

Education

Vocational in mass communication and media

Education Details

Vocational

mass communication and media

MSA University, Egypt

Not specified

Most of the subjects related to media, economics,advertising

N/A

MSA University
2015 - 2019 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

English school

Egypt

2015

B / Very Good / 75 - 85%

N/A

English school
2015
This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAnimalsArabicConsumer ServicesCreativeCustomer ServiceCustomer Service At Vodafone IrelandCustomer Service At Western Union Us/canadaDesignEnglishFlexibleHandles StressHangoutsMass Communication And MediaMediaMedia And AdvertisingMoviesMusicPresenterSocialSupportSupportiveTeamworkTechnical SupportTelepreformanceVodafone Ireland

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

customer service

customer service

: Advanced

: High

:

1-3 years

technical support

technical support

: Advanced

: High

:

Less than 1 year

media and advertising

media and advertising

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Presenter, Flexible / Adaptive, Social, Handles Stress, Supportive

Online Presence

https://m.facebook.com/mviolets?ref=bookmarkshttps://mobile.twitter.com/Cold_specks/following

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