Basic Info

Sarah ElAmir

Less than 1 year

Alexandria, Egypt

Bachelor's Degree

Entry level

Work Experience

International Account Advisor at Vodafone UK

Experience Details

International Account Advisor

Customer Service/Support

Entry Level

Customer-orientated successful at troubleshooting and handling customer support issues in a timely manner.
Energetic with strong time management skills who thrives in a fast-paced, dynamic environment.
Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving.
Patient and empathetic with extensive background in conflict resolution and customer care.

**Skills
• Highly organized
• Good Judgment
• Active listening
• Fast learner
• Hard worker
• Polite
• Efficient
• Helpful
• Ambitious
• Friendly
• Sociable
• Time management
• Strong problem solving skills
• Effective problem solver
• Multi-tasking
• Work under pressure


Company Details

Vodafone UK (multinational)

Alexandria, Egypt

101-500 employees

Consumer Services

www.vodafone.co.uk

Jan 2016 to present (11 months)
Delegate at Election System Simulator'11 (student activity)

Experience Details

Delegate

Education/Teaching, Training/Instructor

Student

N/A


Company Details

Election System Simulator'11 (student activity)

Alexandria, Egypt, Egypt

N/A

Aug 2011 to Sep 2011 (1 month)

Achievements


Got a silver medal in a basketball game from the Union of Catholic schools.

Education

Bachelor's Degree in Law, French Departement

Education Details

Bachelor's Degree

Law, French Departement

Alexandria University, Egypt

Not specified

N/A

N/A

Alexandria University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

notre dame de sion

Egypt

2011

B / Very Good / 75 - 85%

N/A

notre dame de sion
2011

Certifications

Certificate details

Writing and Drafting legal documents

Sep 2012

N/A

N/A

N/A

Alexandria Univesity

N/A

Certificate details

Translation of Commercial contracts

Sep 2012

N/A

N/A

N/A

Alexandria University

N/A

Certificate details

Translation of Maritime and Aviation contracts and documents

Sep 2012

N/A

N/A

N/A

Alexandria University

N/A

Certificate details

Italian course, Level III

Sep 2014

N/A

N/A

N/A

N/A

HR Diploma
Aug 2016

Certificate details

HR Diploma

Aug 2016

N/A

N/A

N/A

Arab Academy for Science, Technology & Maritime Transport

Preparing For an HR diploma at AAST.

This profile is fresh!
Last update 7 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBasketballCall CentreComputerConsumer ServicesCustomer ServiceDelegateDessertsEnergetic PeopleEnglishFitness ClassesFlexibilityFlexibleFrenchHR DiplomaHandles StressHard WorkerHard-WorkingHelpful PeopleInsuranceInternational Account AdvisorInternetItalianItalian Course, Level IIIKindnessKnolwedgeLaw, French DepartementLeaderLearning New LanguagesLegal ServicesPatienceReadingRespectful PeopleShoppingSocial LifeSpinningSupportSwimmingTeam PlayerTranslation Of Commercial ContractsTranslation Of Maritime And Aviation Contracts And DocumentsTravelingVodafone UKWriting And Drafting Legal Documents

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Fluent

: Fluent

: Advanced

: Advanced

Italian

Italian

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Fields of Expertise

Legal Services

Legal Services

: Advanced

: High

:

Less than 1 year

Call Centre

Call Centre

: Advanced

: High

:

Less than 1 year

Customer Service

Customer Service

: Advanced

: High

:

Less than 1 year

Insurance

Insurance

: Advanced

: High

:

Less than 1 year

Key Skills

Leader, Hard worker, Flexible / Adaptive, Handles Stress, Team Player

Online Presence

https://www.linkedin.com/profile/view?id=AAIAABNFpYoBBf_NcLf8yfRSS3TDkOCrcw5EDcg&trk=nav_responsive_tab_profile_picsarah.elamir.5@facebook.comhttps://twitter.com/sarah_elamir?lang=en

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