Basic Info

Sarah ElAmir

Less than 1 year

Alexandria, Egypt

Bachelor's Degree

Entry level

Work Experience

Recruitment Coordinator at Target Recruitment & HR Solutions

Experience Details

Recruitment Coordinator

Human Resources

Experienced (Non-Manager)

• Responsible on screening, filtering CV’s and keep the database updated.
• Contact potential candidates via telephone and email to determine skills and interest level.
• Utilize a variety of sourcing techniques that include searching job boards, target internal database & LinkedIn networking.
• Scheduling candidates for interviews with hiring Managers, presenting job offers and coordinate start dates for new hires.
• Support senior recruiters and the team in supplying and helping the candidates through the hiring process.


Company Details

Target Recruitment & HR Solutions

Alexandria, Egypt

51-100 employees

Human Resources

http://www.targetdhr.com/

Oct 2017 to present (1 month)
HR Generalist at Taj Dental Center

Experience Details

HR Generalist

Human Resources

Entry Level

• Process whole recruitment process (sourcing, filtering, scheduling interviews,
interview candidates and shortlist them)
• Process full payroll cycle.
• Maintain records and monitor attendance.
• Handling all related matters with social insurance office and labor office (form 1,2&6).
• Keep the employees' data base updated.
• Process hiring and resignation procedures.
• Approves and registers employee's vacation.
• Determines applicant requirements by studying job description and job qualifications.
• Listen and communicate effectively to employees regarding their inquiries.
• Arrange and conduct orientation program for new employees of job duties,
responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
• Open new payroll accounts for new candidates..
• Drawing up employees offer letters and employment contracts.
• Prepare and post jobs and Attract applicants by placing job advertisements;
contacting recruiters, using newsgroups and job sites.
• Determine applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
• Assist in monitoring employee performance management process.
• Assist in the development and implementation of HR policies and procedures and preparing guidelines as appropriate.
• Participate in organizing employees’ events such like training courses.
• Process incoming and outgoing calls of HR department in a professional way.
• Responsible for gathering CV's from different sources and channels to be saved in the database.
• Keep the employees' sheet up-to-date when it comes to Vacations, Permissions & shift change.


Company Details

Taj Dental Center

Alexandria, Egypt

101-500 employees

Medical Devices and Supplies

N/A

Jun 2017 to Oct 2017 (4 months)
Quality Coach at Vodafone UK

Experience Details

Quality Coach

Customer Service/Support

Experienced (Non-Manager)

• Audits representatives' inbound and outbound phone calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures.
• Verifies that representatives are providing up-to-date information, following current processes, and communicating effectively to callers.
• Coordinates with department Team Leaders and Managers to ensure appropriate number of audits is performed for each phone representative and to ensure representatives' availability during audit periods.
• Evaluates and records the quality and performance during each call.
• Conducts quality review of telephone representatives' performance within functionally specific units to ensure quality service goals and standards are met and/or identify areas where improvement can be achieved.
• Provides critical data used to generate weekly or monthly reports on the performance of phone or email representatives.
• Provides coaching, advice and guidance based on audit findings, and delivers performance feedback to associates as outlined in business unit's policies and procedures.
• Monitor newly hired representatives to ensure a smooth transition from learning environment to daily production environment and may participate in providing formal training.
• Participates in meetings and presentations or other designated special projects as assigned by department management.


Company Details

Vodafone UK (multinational)

Alexandria, Egypt

501-1000 employees

Consumer Services

N/A

Dec 2016 to Jul 2017 (7 months)
International Account Advisor at Vodafone UK

Experience Details

International Account Advisor

Customer Service/Support

Experienced (Non-Manager)

Customer-orientated successful at troubleshooting and handling customer support issues in a timely manner.
Energetic with strong time management skills who thrives in a fast-paced, dynamic environment.
Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving.
Patient and empathetic with extensive background in conflict resolution and customer care.

**Skills
• Highly organized
• Good Judgment
• Active listening
• Fast learner
• Hard worker
• Polite
• Efficient
• Helpful
• Ambitious
• Friendly
• Sociable
• Time management
• Strong problem solving skills
• Effective problem solver
• Multi-tasking
• Work under pressure


Company Details

Vodafone UK (multinational)

Alexandria, Egypt

501-1000 employees

Consumer Services

www.vodafone.co.uk

Dec 2015 to Dec 2016 (1 year)
HR Specialist (intern) at Future Group

Experience Details

HR Specialist (intern)

Human Resources

Entry Level

• Assist with day to day operations of the HR functions and duties.
• Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc
• Conduct initial orientation to newly hired employees
• Follow-up with the heads of the departments for the probation period performance appraisals.
• Coordinate opening new bank accounts for new employees.
• Explaining human resources policies, procedures, laws, and standards to new and existing employees.


Company Details

Future Group

Egypt

N/A

Translation and Localization

N/A

Oct 2015 to Dec 2015 (2 months)
HR Recruiter (intern) at Elif

Experience Details

HR Recruiter (intern)

Human Resources

Entry Level

• Screen candidate’s resumes and job applications
• Perform the phone interviews following the R&S script when contacting the applicants
• Prepare and post jobs and Attract applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.
• Determine applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
• Act as a point of contact and build influential candidate relationships during the selection process.


Company Details

Elif

Egypt

N/A

Packaging and Containers

N/A

Jul 2015 to Sep 2015 (2 months)
HR Recruiter. (volunteer) at AIESEC Egypt

Experience Details

HR Recruiter. (volunteer)

Human Resources

Experienced (Non-Manager)

• Design job description and job evaluation.
• Posting the jobs on social media and job channels.
• Reviewing and screening CV’s online for candidates.
• Phone interview.
• Evaluating the CV’s while interviewing the candidates.



Company Details

AIESEC Egypt

Egypt

N/A

Education

N/A

Jul 2014 to Oct 2014 (3 months)
HR Manager (volunteer) at MAC Club Make A Contribution Club

Experience Details

HR Manager (volunteer)

Human Resources

Entry Level

• I was managing the HR coordinators by following up on their interviews.
• Evaluation the report of the phone screening.
• Attending the interviews to make sure if their performance in a good shape.


Company Details

MAC Club Make A Contribution Club

Egypt

N/A

Education

N/A

Jul 2013 to Oct 2013 (3 months)
Human Resources Coordinator (volunteer) at Model European Union

Experience Details

Human Resources Coordinator (volunteer)

Human Resources

Entry Level

• I was Screening CV’s and mastering the filtration process.
• Conducting phone interview to candidates to help in selecting process.
• Interviewing the candidates and select the qualified ones.
• Asking about their understanding around the Model and how they will perform.


Company Details

Model European Union

Egypt

N/A

Education

N/A

Jul 2012 to Oct 2012 (3 months)

Achievements


Got a silver medal in a basketball game from the Union of Catholic schools.

Education

Bachelor's Degree in Law, French Departement

Education Details

Bachelor's Degree

Law, French Departement

Alexandria University, Egypt

Not specified

N/A

N/A

Alexandria University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

notre dame de sion

Egypt

2011

B / Very Good / 75 - 85%

N/A

notre dame de sion
2011

Certifications

Certificate details

Writing and Drafting legal documents

Sep 2012

N/A

N/A

N/A

Alexandria Univesity

N/A

Certificate details

Translation of Commercial contracts

Sep 2012

N/A

N/A

N/A

Alexandria University

N/A

Certificate details

Translation of Maritime and Aviation contracts and documents

Sep 2012

N/A

N/A

N/A

Alexandria University

N/A

Certificate details

Italian course, Level III

Sep 2014

N/A

N/A

N/A

N/A

HR Diploma
Aug 2016

Certificate details

HR Diploma

Aug 2016

N/A

N/A

N/A

Arab Academy for Science, Technology & Maritime Transport

Preparing For an HR diploma at AAST.

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBasketballCall CentreComputerConsumer ServicesCustomer ServiceDessertsEducationEnergetic PeopleEnglishFitness ClassesFlexibilityFlexibleFrenchHR DiplomaHR GeneralistHR ManagerHR RecruiterHR Recruiter.HR SpecialistHandles StressHard WorkerHard-WorkingHelpful PeopleHuman ResourcesHuman Resources CoordinatorInsuranceInternational Account AdvisorInternetItalianItalian Course, Level IIIKindnessKnolwedgeLaw, French DepartementLeaderLearning New LanguagesLegal ServicesMedical Devices And SuppliesPackaging And ContainersPatienceQuality CoachReadingRecruitment CoordinatorRespectful PeopleShoppingSocial LifeSpinningSupportSwimmingTeam PlayerTranslation And LocalizationTranslation Of Commercial ContractsTranslation Of Maritime And Aviation Contracts And DocumentsTravelingVodafone UKWriting And Drafting Legal Documents

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Fluent

: Fluent

: Advanced

: Advanced

Italian

Italian

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Fields of Expertise

Legal Services

Legal Services

: Advanced

: High

:

Less than 1 year

Call Centre

Call Centre

: Advanced

: High

:

Less than 1 year

Customer Service

Customer Service

: Advanced

: High

:

Less than 1 year

Insurance

Insurance

: Advanced

: High

:

Less than 1 year

Key Skills

Leader, Hard worker, Flexible / Adaptive, Handles Stress, Team Player

Online Presence

https://www.linkedin.com/profile/view?id=AAIAABNFpYoBBf_NcLf8yfRSS3TDkOCrcw5EDcg&trk=nav_responsive_tab_profile_picsarah.elamir.5@facebook.comhttps://twitter.com/sarah_elamir?lang=en

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