Basic Info

Mohamed Farag

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Editorial Assistant at Hindawi Publishing Corporation

Experience Details

Editorial Assistant

Writing/Editorial

Experienced (Non-Manager)

I am working as a focal point between the external authors and customers and the different department in the company. I do the communication with authors via email after processing the requests on the system.


Company Details

Hindawi Publishing Corporation

Cairo, Egypt

More than 1000 employees

Writing and Editing, Publishing and Printing

www.Hindawi.com

Nov 2014 to present (2 years 11 months)
Customer Care Representative at Vodafone International Services

Experience Details

Customer Care Representative

Customer Service/Support

Entry Level

* Started as Customer service representative for almost 2 years.
* Travelled in an International assignment to Qatar for 6 Months.
* Once I came back to Egypt, I was involved in the Enterprise Team till now and work as Enterprise Back office Specialist


Company Details

Vodafone International Services (multinational)

Giza, Egypt

N/A

Consumer Services , Outsourcing/Offshoring

www.Vodafone.com

Nov 2009 to Nov 2014 (5 years)
English Teacher (volunteer) at El Gamyea El Sharaya

Experience Details

English Teacher (volunteer)

Education/Teaching, Training/Instructor

Entry Level

* I was working in that educational center as An English Teacher for Students in the perparatory and the primary stages.


Company Details

El Gamyea El Sharaya

Qalubia, Egypt

11-50 employees

Education

N/A

Sep 2007 to Jun 2009 (1 year 9 months)
Sales Representative at El wadi Real Estate

Experience Details

Sales Representative

Marketing/PR/Advertising , Sales/Retail

Entry Level

responsible for sales and advertising


Company Details

El wadi Real Estate

Giza, Egypt

1-10 employees

Real Estate/Property Management

N/A

Jun 2008 to Sep 2008 (3 months)

Education

BA in English

Education Details

BA

English

Ain Shams University, Egypt

B / Very Good / 75 - 85%

English literature and phonetics

Studied Translation from English to Arabic and from Arabic to English

Ain Shams University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Bahteem secondry school

Egypt

2005

A / Excellent / 85 -100%

Got 98.01%

Bahteem secondry school
2005

Training and Courses

Training/Course Details

Team Management & Leadership Skills

Jan 2014

Logic consulting and management

The traing was about leadership skills and Team management

Training/Course Details

Coaching and Feedback

Feb 2014

Vodafone International Services

The Training course was about techniques of delivering a feedback to others especialist subordinates

Training/Course Details

I Communicate

Feb 2014

Logic consulting and management

The course was about ways of Communication and how to improve them

This profile is fresh!
Last update 7 days ago.

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Profile Skills and Keywords

ArabicBusiness DevelopmentCoaching And FeedbackConsumer ServicesCustomer Care RepresentativeCustomer ServiceEditorialEditorial AssistantEducationEnglishEnglish TeacherEnterprise HandlingI CommunicateMaking AnalysisMarketingMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOffshoringOutsourcingProperty ManagementPublishing And PrintingReading Religious BooksReal EstateRetailSalesSales RepresentativeSupportTeam Management & Leadership SkillsVodafone International ServicesWatching Football MatchesWritingWriting And Editing

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

Less than 1 year

Fields of Expertise

customer Service

customer Service

: Expert

: Extreme - I love it!

:

3-5 years

education

education

: Advanced

: High

:

1-3 years

enterprise Handling

enterprise Handling

: Advanced

: Extreme - I love it!

:

1-3 years

Online Presence

N/Ahttps://www.facebook.com/mohammednabil.farag1?ref=tn_tnmnN/AN/AN/AN/A

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