Basic Info

Youssef El Narsh

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Marketing Executive at Tatweer Misr

Experience Details

Marketing Executive

Marketing/PR/Advertising

Entry Level

N/A


Company Details

Tatweer Misr

Cairo, Egypt

101-500 employees

Real Estate/Property Management

N/A

Mar 2017 to present (5 months)
Account Executive at Creation Team

Experience Details

Account Executive

Customer Service/Support, Creative/Design/Art

Experienced (Non-Manager)

Handling multiple accounts: Vodafone, GSK and INERTIA
• Meeting and liaising with clients to discuss and identify their advertising requirements.
• Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget.
• Presenting campaign ideas and costings to clients for approval or modification;
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Checking and reporting on the campaign's progress.
• Liaising with, and acting as the link between, the client and the advertising agency by maintaining regular contact with both.
• Handling budgets, managing campaign costs and invoicing clients.
• Writing client reports and monitoring the effectiveness of campaigns.
• Making 'pitches', along with other agency staff, to try to win new business for the agency.
• Scope of work included branding, activations, events, team building and outdoors planning.


Company Details

Creation Team

Cairo, Egypt

51-100 employees

Marketing and Advertising

N/A

Feb 2016 to Oct 2016 (8 months)
Key Account Manager at Proteam Detailing

Experience Details

Key Account Manager

Operations/Management, Marketing/PR/Advertising , Customer Service/Support

Manager

Handling Key Accounts: MTI Group (Jaguar & Land Rover), NATCO,
Mercedes-Benz, FIT & FIX (Bridgestone), NACITA, SPEEDY
• Presenting and offering the different products and services.
• Developing trust relationships with major clients to ensure they do not turn to competition.
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Responsible for the development and achievement of sales through the direct sales channel.
• Write business plans for all current and opportunity tender business.
• After sales services, training and following up on the set plans.
• Planning and executing marketing events for each client.


Company Details

Proteam Detailing

Cairo, Egypt

11-50 employees

Automotive

N/A

Jul 2012 to Jan 2016 (3 years 6 months)
German Call Centre Agent at Vodafone German Account

Experience Details

German Call Centre Agent

Customer Service/Support

Entry Level

German Call Centre Agent; Vodafone Germany Account in Egypt

Handling and solving German customers’ inquiries in the best way possible within the shortest time.
• Answering calls and handling customer inquiries.
• Manage and resolve customer complaints.
• Research required information using resources available.
• Enter and update customer information into system.
• Identify and escalate priority calls.
• Follow up customer calls where necessary.
• Document all call information according to standard operating procedures.


Company Details

Vodafone German Account

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Oct 2010 to Jan 2011 (3 months)

Education

Bachelor's Degree in Strategic Management

Education Details

Bachelor's Degree

Strategic Management, Marketing

German University in Cairo (GUC), Egypt

C / Good / 65 - 75%

N/A

N/A

German University in Cairo (GUC)
2008 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

German School Dokki "DEO"

Egypt

2008

B / Very Good / 75 - 85%

N/A

German School Dokki "DEO"
2008

Training and Courses

Training/Course Details

Technical After Sales

Sep 2007

El Bassiouni for Equipment

Commissioning of cars equipment and maintenance of high pressure cleaning equipment, e.g.Kaercher.

Training/Course Details

Instructor, Junior Summer Program

Aug 2009

Junior Summer Program at the “AUC”

Preparing and coordinating of materials used for the summer program. Assisting teachers in different subjects and responsible for the wellbeing of the children & fast interference with any emergencies.

Training/Course Details

Finance Department Trainee

Sep 2010

General Motors

Revising costs occurred on business trips and assisting with the forecasting process for specific units.

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Account ExecutiveAnalyticalArabicAutomotiveCreativeCustomer ServiceCustomer-orientedDesignEnglishFinance Department TraineeFurniture & Interior DesignGermanGerman Call Centre AgentInstructor, Junior Summer ProgramKey Account ManagerLeaderManagementMarketingMarketing And AdvertisingMarketing ExecutiveMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordPresenterProblem SolverProperty ManagementReal EstateSPSSStrategic ManagementSupportTechnical After SalesTelecommunications

Self-assesed Skills

Languages

German

German

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

SPSS

SPSS

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Automotive

Automotive

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Expert

: Medium

:

Less than 1 year

Furniture & Interior Design

Furniture & Interior Design

: Advanced

: High

:

1-3 years

Marketing and Advertising

Marketing and Advertising

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Analytical, Leader, Presenter, Customer-oriented, Problem Solver

Online Presence

https://www.linkedin.com/in/youssef-el-narsh-70344543?trk=nav_responsive_tab_profile_pichttps://www.facebook.com/youssef.narsh?ref=bookmarks

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