IBRAHIM ELGAMASSY

Lead Technical TrainerFull Time

• Job Details:AT&T Job Duties: On-boarding new hires with primary focus on revenue roles (e.g. SDR/BDR, Sales, Customer Success) Manage the sales enablement content repository and ensure that all information is easily and readily accessible at point of need. Responsible for delivering training materials and the different product knowledge to the newly hired employees. Delivery and demonstration of the needed soft skills, and sales skills to the newly hired employees. Responsible for the orientation and on-boarding processes of the newly hired employees. Generating different assessments for the trainees during the training period. Certifying the trainees before starting their roles to make sure of their knowledge and understanding of the training materials . Responsible for the nesting period for the newly hired trainees. Responsible for delivering and supporting the team with the new updates and information. Assist and support the low performer employees with their KPIs and provide them with different needed skills and techniques.