Basic Info

Maii Khattab

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

English Language Instructor at Four Seasons Hotels and Resorts

Experience Details

English Language Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Develop marketing plan for the English Program.
• Assess Employees’ language needs and develop matching curriculum.
• Conduct English and Operational Role Playing sessions for the staff.
• Translate all HR policies and required documents.
• Offer English Language consults to hotel staff as needed.
• Actively participate in planning events and activities for the staff.
• Assess job applicants' English Language skills.
• Copy edit all HR documents, reports, surveys, emails, etc.


Company Details

Four Seasons Hotels and Resorts (multinational)

Cairo, Egypt

501-1000 employees

Travel and Tourism

www.fourseasons.com

May 2015 to present (1 year 7 months)
Learning Coordinator (acting as) at Four Seasons Hotels and Resorts

Experience Details

Learning Coordinator (acting as)

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Created an inclusive Summer Internship Program.
• Manage all Internship related matters; screening applicants for Summer and long term internships, conducting orientations, scheduling rotations and assignments, monitoring intern job contributions, coaching interns, advising managers on training and coaching, handling interns' attendance and payroll.
• Plan the Learning Department budget.
• Execute the LNA in coordination with the Managers on the property.
• Manage e-Knowledge Suite access and training at the property.
• Manage and facilitate new staff Induction Training.
• Manage existing and ‘ready-to-deliver’ management training programs.
• Coordinate all compliance and safety training related to the property.
• Participate in Employment Fairs to find right calibers.


Company Details

Four Seasons Hotels and Resorts (multinational)

Cairo, Egypt

501-1000 employees

Travel and Tourism

www.fourseasons.com

Sep 2015 to present (1 year 3 months)
English Language Instructor at Berlitz

Experience Details

English Language Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Taught English as a second language to adult students.
• Conducted assessment tests and planned action plans accordingly.
• Prepared and created classroom activities taking into consideration Clients' individual learning needs.
• Conducted one-on-one meetings with every clients to communicate their strengths, weaknesses and action plans.


Company Details

Berlitz (multinational)

Cairo, Egypt

N/A

Education

www.berlitzegypt.com

Jul 2010 to Jul 2015 (5 years)
Mentor (Co-supervisor) at Berlitz

Experience Details

Mentor (Co-supervisor)

Education/Teaching, Training/Instructor

Manager

• Assisted more than 100 instructors to reach high standard levels of performance.
• Conducted instructors’ observation sessions and provided constructive feedback.
• Coached and supported language instructors through creating action plans for their development, creating a pool of classroom activities resources and conducting workshops, in addition to handling their day-to-day needs and requests.
• Conducted more than 500 placement examinations.
• Collected clients’ feedback and assisted them with their needs and requests.
• Backed up instructors' classes when needed.
• Conducted new instructors' first-day orientation.
• Conducted interviews and Language assessment of new applicants.
• Coached instructors on how to assess and evaluate clients.


Company Details

Berlitz (multinational)

Cairo, Egypt

101-500 employees

Education

www.berlitzegypt.com

Apr 2013 to Apr 2015 (2 years)

Achievements


I have devised a makeover for the English Language Program, following the CEF placement method, updating the curriculum and personalizing the learning experience to match hotel staff's different levels and cultural backgrounds.

I am in charge of an on-going project of updating and translating all HR policies.


I created an inclusive Internship Program, which is in the process of being implemented in properties other than the one I work at.

I have helped and supported Top Management Executives prepare and deliver Training sessions, through preparing course materials, designing in-class activities, and coordinating venue and attendees.


I compiled several ready-to-use activity folders for the benefit of all instructors.

I devised a follow -up and filing method to keep accurate records of all progress reports, action plans, and evaluation results of all clients.

I was the go-to person to take over problematic or difficult classes.

I created a step-by-step instruction policy on evaluating and grading written and speaking exams.


Education

Bachelor's Degree in English Language and Literature

Education Details

Bachelor's Degree

English Language and Literature

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

• Gamal Abdel Nasser Experimental Language School

Egypt

2006

B / Very Good / 75 - 85%

N/A

• Gamal Abdel Nasser Experimental Language School
2006

Training and Courses

Training/Course Details

Translation

Feb 2009

Center of Foreign Languages and Translation, Cairo University.

A 4-level Diploma-like course in various types of translation; like, Legal, Literary, Political, etc. as well as English and Arabic copy editing skills.

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Last update 8 days ago.

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Profile Skills and Keywords

AdaptiveAnimalsArabicBerlitzCoachingConducting Placement ExamsEducationEnglishEnglish Language And LiteratureEnglish Language InstructorFacebookFlexibleFour Seasons Hotels And ResortsHandles StressHard WorkerInternetLeaderLearningLearning Coordinator (acting As)Mentor (Co-supervisor)Microsoft OfficePersistentPoliticsProof ReadingRadwa AshourReadingTeaching English To AdultsTranslationTravel And TourismWalkingWatching Movies

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Coaching

Coaching

: Advanced

: Extreme - I love it!

:

1-3 years

Teaching English to adults

Teaching English to adults

: Advanced

: Little

:

5-7 years

Conducting Placement exams

Conducting Placement exams

: Advanced

: High

:

1-3 years

Proof Reading

Proof Reading

: Advanced

: Extreme - I love it!

:

3-5 years

Translation

Translation

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Hard worker, Flexible / Adaptive, Persistent, Handles Stress

Online Presence

https://www.linkedin.com/in/maii-khattab-53b275104?trk=nav_responsive_tab_profilehttp://www.facebook.com/maii.khattab

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