Basic Info

Maii Khattab

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Interim Learning Coordinator at Four Seasons Hotels and Resorts

Experience Details

Interim Learning Coordinator

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Set, plan and execute L&D department’s annual budget.
• Created a comprehensive Summer Training/Internship Program in which Interns can get maximum benefit from the experience.
• Revolutionized the On-the-job training program through regularly training and coaching all departments’ Designated Trainers and Managers on adult training methods (TOT).
• Use LNA tools to fill training gaps in the hotel.
• Manage e-Knowledge Suite access and training, new staff Induction Training and all compliance training.
• Lead the revitalization and translation process of all HR policies where 20+ policies have been updated.
• Oversee all employee activities and events.
• Chaired the YCI (Youth Career Initiative) Operations Committee in the program’s launch in Egypt.
• Assist in recruitment activities like, job fairs, screening and BBI interviews.
• Conduct English and Operational Role Playing sessions for the staff.
• Translate all HR policies and required documents.
• Offer English Language consults to hotel staff as needed.


Company Details

Four Seasons Hotels and Resorts (multinational)

Cairo, Egypt

501-1000 employees

Travel and Tourism, Hospitality/Hotels

www.fourseasons.com

May 2015 to present (2 years 9 months)
Mentor at Berlitz

Experience Details

Mentor

Education/Teaching, Training/Instructor

Manager

• Directed more than 100 instructors to reach high standard levels of performance.
• Coached and supported language instructors through creating action plans for their development and creating a pool of classroom activities resources.
• Designed and delivered Training/Workshops to the instructors based on KPIs.
• Established a new filing and administration system to maximize efficiency.
• Assisted in screening new applicants.


Company Details

Berlitz (multinational)

Cairo, Egypt

101-500 employees

Education, Training and Coaching

www.berlitzegypt.com

Apr 2013 to Apr 2015 (2 years)
English Instructor at Berlitz

Experience Details

English Instructor

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

Berlitz (multinational)

Cairo, Egypt

101-500 employees

Education, Training and Coaching

www.berlitzegypt.com

Jul 2010 to Mar 2015 (4 years 8 months)

Achievements


I created an inclusive Internship Program, which is in the process of being implemented in properties other than the one I work at.

I have helped and supported Top Management Executives prepare and deliver Training sessions, through preparing course materials, designing in-class activities, and coordinating venue and attendees.



I compiled several ready-to-use activity folders for the benefit of all instructors.

I devised a follow -up and filing method to keep accurate records of all progress reports, action plans, and evaluation results of all clients.

I was the go-to person to take over problematic or difficult classes.

I created a step-by-step instruction policy on evaluating and grading written and speaking exams.


When I started college, my spoken English Language was somehow weak. I used to stutter in sections, where we were required to speak exclusively in English. I took it as a challenge to improve my speaking skills. Within a year and a half, I was fluently flawless, that I managed to get an internship opportunity to teach English.

Education

Bachelor's Degree in English Language and Literature

Education Details

Bachelor's Degree

English Language and Literature

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

• Gamal Abdel Nasser Experimental Language School

Egypt

2006

B / Very Good / 75 - 85%

N/A

• Gamal Abdel Nasser Experimental Language School
2006

Certifications

Certificate details

General Translation

Feb 2009

N/A

N/A

N/A

Center of Foreign Languages and Translation

A 4-level Diploma-like course in various types of translation; like, Legal, Literary, Political, etc. as well as English and Arabic copy editing skills.

Training and Courses

TOT at ILO
Aug 2017

Training/Course Details

TOT

Aug 2017

ILO

A TOT course for the International Labor Organization's SYB program.

Training/Course Details

Training Needs Assessment Tools and Techniques

Sep 2017

American Chamber of Commerce

Objectives and Outcome of Training Needs Analysis. Align Training Objectives with Organizational Objectives. Analysis Stage: Functional, Job, Task, Performance Appraisal. Data Gathering process: Interviews, Questionnaires, Focus Groups. Audience Selection: Functional, Managerial Level. Diverse Course Content - Kolbs' Model Learning Style. Initial Training Plan Creation. Training Constraints: Priority, Budget, Time. Training Evaluation Techniques. Training Impact Maximization.

Jobseeker photo

Verified Badges

Verified skills from trusted partners. Awarded badges are strong signal of high potential in certain skills.

Profile Skills and Keywords

AdaptiveAnimalsArabicBerlitzCoachingCommunicatorConducting Placement ExamsCurriculum DesignEducationEnglishEnglish InstructorEnglish Language And LiteratureFacebookFlexibleFour Seasons Hotels And ResortsGame-Based LearningGeneral TranslationHandles StressHard WorkerHospitalityHotelsInterim Learning CoordinatorInternetLearningMentorMicrosoft ExcelMicrosoft OfficeMicrosoft WordPlannerPoliticsPreziProof ReadingRadwa AshourReadingSharePointTOTTeaching English To AdultsTraining And CoachingTraining DeliveryTraining Needs Assessment Tools And TechniquesTranslationTravel And TourismWalkingWatching Movies

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

3-5 years

Prezi

Prezi

: Intermediate

: Extreme - I love it!

:

Less than 1 year

SharePoint

SharePoint

: Intermediate

: High

:

1-3 years

Fields of Expertise

Proof Reading

Proof Reading

: Expert

: Extreme - I love it!

:

5-7 years

Training Delivery

Training Delivery

: Advanced

: High

:

3-5 years

Coaching

Coaching

: Advanced

: Extreme - I love it!

:

3-5 years

Teaching English to adults

Teaching English to adults

: Advanced

: Little

:

5-7 years

Conducting Placement exams

Conducting Placement exams

: Advanced

: High

:

1-3 years

Translation

Translation

: Intermediate

: High

:

1-3 years

Curriculum Design

Curriculum Design

: Intermediate

: High

:

1-3 years

Game-Based Learning

Game-Based Learning

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Planner, Communicator, Hard worker, Flexible / Adaptive, Handles Stress

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