Basic Info

Maii Khattab

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Interim Learning Coordinator at Four Seasons Hotels and Resorts

Experience Details

Interim Learning Coordinator

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

• Have been solely responsible for the L&D budget for 2 years.
• Created a comprehensive Summer Training/Internship Program in which Interns can get maximum benefit from the experience.
• Revolutionized the On-the-job training program through regularly training and coaching all departments’ Designated Trainers and Managers on adult training methods (TOT).
• Use LNA tools to fill training gaps in the hotel.
• Manage e-Knowledge Suite access and training, new staff Induction Training and all compliance training.
• Lead the revitalization and translation process of all HR policies where 20+ policies have been updated.
• Oversee all employee activities and events.
• Chaired the YCI (Youth Career Initiative) Operations Committee in the program’s launch in Egypt.
• Assist in recruitment activities like, job fairs, screening and BBI interviews.
• Conduct English and Operational Role Playing sessions for the staff.
• Translate all HR policies and required documents.
• Offer English Language consults to hotel staff as needed.


Company Details

Four Seasons Hotels and Resorts (multinational)

Cairo, Egypt

501-1000 employees

Travel and Tourism, Hospitality/Hotels

www.fourseasons.com

May 2015 to present (2 years 6 months)
Mentor at Berlitz

Experience Details

Mentor

Education/Teaching, Training/Instructor

Manager

• Directed more than 100 instructors to reach high standard levels of performance.
• Coached and supported language instructors through creating action plans for their development and creating a pool of classroom activities resources.
• Designed and delivered Training/Workshops to the instructors based on KPIs.
• Established a new filing and administration system to maximize efficiency.
• Assisted in screening new applicants.


Company Details

Berlitz (multinational)

Cairo, Egypt

101-500 employees

Education, Training and Coaching

www.berlitzegypt.com

Apr 2013 to Apr 2015 (2 years)
English Instructor at Berlitz

Experience Details

English Instructor

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

Berlitz (multinational)

Cairo, Egypt

101-500 employees

Education, Training and Coaching

www.berlitzegypt.com

Jul 2010 to Mar 2015 (4 years 8 months)

Achievements


I created an inclusive Internship Program, which is in the process of being implemented in properties other than the one I work at.

I have helped and supported Top Management Executives prepare and deliver Training sessions, through preparing course materials, designing in-class activities, and coordinating venue and attendees.



I compiled several ready-to-use activity folders for the benefit of all instructors.

I devised a follow -up and filing method to keep accurate records of all progress reports, action plans, and evaluation results of all clients.

I was the go-to person to take over problematic or difficult classes.

I created a step-by-step instruction policy on evaluating and grading written and speaking exams.


When I started college, my spoken English Language was somehow weak. I used to stutter in sections, where we were required to speak exclusively in English. I took it as a challenge to improve my speaking skills. Within a year and a half, I was fluently flawless, that I managed to get an internship opportunity to teach English.

Education

Bachelor's Degree in English Language and Literature

Education Details

Bachelor's Degree

English Language and Literature

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

• Gamal Abdel Nasser Experimental Language School

Egypt

2006

B / Very Good / 75 - 85%

N/A

• Gamal Abdel Nasser Experimental Language School
2006

Certifications

Certificate details

General Translation

Feb 2009

N/A

N/A

N/A

Center of Foreign Languages and Translation

A 4-level Diploma-like course in various types of translation; like, Legal, Literary, Political, etc. as well as English and Arabic copy editing skills.

Training and Courses

TOT at ILO
Aug 2017

Training/Course Details

TOT

Aug 2017

ILO

A TOT course for the International Labor Organization's SYB program.

Training/Course Details

Training Needs Assessment Tools and Techniques

Sep 2017

American Chamber of Commerce

Objectives and Outcome of Training Needs Analysis. Align Training Objectives with Organizational Objectives. Analysis Stage: Functional, Job, Task, Performance Appraisal. Data Gathering process: Interviews, Questionnaires, Focus Groups. Audience Selection: Functional, Managerial Level. Diverse Course Content - Kolbs' Model Learning Style. Initial Training Plan Creation. Training Constraints: Priority, Budget, Time. Training Evaluation Techniques. Training Impact Maximization.

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Last update 1 days ago.

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Profile Skills and Keywords

AdaptiveAnimalsArabicBerlitzCoachingCommunicatorConducting Placement ExamsCurriculum DesignEducationEnglishEnglish InstructorEnglish Language And LiteratureFacebookFlexibleFour Seasons Hotels And ResortsGame-Based LearningGeneral TranslationHandles StressHard WorkerHospitalityHotelsInterim Learning CoordinatorInternetLearningMentorMicrosoft ExcelMicrosoft OfficeMicrosoft WordPlannerPoliticsPreziProof ReadingRadwa AshourReadingSharePointTOTTeaching English To AdultsTraining And CoachingTraining DeliveryTraining Needs Assessment Tools And TechniquesTranslationTravel And TourismWalkingWatching Movies

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

3-5 years

Prezi

Prezi

: Intermediate

: Extreme - I love it!

:

Less than 1 year

SharePoint

SharePoint

: Intermediate

: High

:

1-3 years

Fields of Expertise

Proof Reading

Proof Reading

: Expert

: Extreme - I love it!

:

5-7 years

Training Delivery

Training Delivery

: Advanced

: High

:

3-5 years

Coaching

Coaching

: Advanced

: Extreme - I love it!

:

3-5 years

Teaching English to adults

Teaching English to adults

: Advanced

: Little

:

5-7 years

Conducting Placement exams

Conducting Placement exams

: Advanced

: High

:

1-3 years

Translation

Translation

: Intermediate

: High

:

1-3 years

Curriculum Design

Curriculum Design

: Intermediate

: High

:

1-3 years

Game-Based Learning

Game-Based Learning

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Planner, Communicator, Hard worker, Flexible / Adaptive, Handles Stress

Online Presence

https://www.linkedin.com/in/maii-khattab-53b275104?trk=nav_responsive_tab_profilehttp://www.facebook.com/maii.khattab

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