
Thennarasu Rajendhiren
Customer service executive
Sharjah, United Arab EmiratesWork Experience
Customer service representativeFull Time
Exide life insurance company
Oct 2015 - Jan 2017 -1 yr, 3 months
India , Chennai
- Job Details: Interacting with the customers through cold calling and explaining them about our products so as to make them convert as a prospective customer. Retrieving the policy details of the existing customers and reaching them on phone to inform about the new policy structure. Reminding the existing customers on the policy renewal.
Process associateFull Time
Maersk Shippping and logistics
Nov 2012 - Sep 2015 -2 yrs, 10 months
India , Chennai
- Job Details: Analyzing and fixing the prices globally as per prevailing market conditions also with historical volumes on those locations. Harmonize with String analysts, Trade and marketing desks, Customer service, direct sales and providing required information and rates to customer. Quoting the best BAS level to the customer for port to port combination to all kind of customer. Involves inbound calls from customers, front line sales, management desks from all over the world and resolving their queries on special cargo rates & Acceptance. Approving the special cargo like (BBK & OOG) into vessel. Get in touch with the vessel GSP (Global Stowage Planner) through the phone and E-mail on a daily basis to get the confirmation for the special cargo loading into the vessel and inform the same to customer as well. Frequently used to have a talk with Terminal Operations Department globally for Special cargo stuffing norms. Whether the cargo can able to load in the particular mentioned vessel or any other option to change the vessel due to the dimension. Entirely responsible for optimal utilization of the vessel by providing attracting price discounts and some surcharge negotiations with respective string analysts. Absolutely responsible to obtain potential volume of the locations for setting up the rates and submit to sales force globally. Creating the routes in MePC (Maersk Enable Product Catalog) for globally, so that the container will move accordingly to all over world without any kind of issue. Imparted training to the upcoming junior batches to entail on the process knowledge
Education
B.com in Commerce
Bharathidasan UniversityJan 2008 - Jan 2011 - 3 yr
Languages
English
FluentTamil
FluentHindi
Beginner