Emam Abdoh Emam

Network Expert MCITP CCNA ’ Technical

Cairo, Egypt

Raya

Mar 2014 - Aug 2015 -1 yr, 5 months

Egypt , Cairo

Job Details:To provide desktop support and general configuration of software  To provide network support and general configuration  To perform low level administrative duties (i.e. Domain Renewals \ SSL Certificate Renewals)  To perform medium level operational duties (i.e. File Backups \ Licensing)  To provide staff and clients with server support and general maintenance  Ensure that all internal IT help desk requests are auctioned  Achieve K Pi's for IT/Help desk outputs  Assist with the testing of internal applications and projects  To deal with customers in an emphatic and technically effective manner  To provide external client support via telephone and email  Deployment of new customer websites  Provide technical assistance as required for new client projects

Manasser Group

Aug 2008 - Feb 2013 -4 yrs, 6 months

Egypt , Cairo

Job Details:System Administrator for Microsoft servers (Exchange2010, FTP, DB, Active Directory2008, Cyberoam Firewall)Mange and Maintenance all company severs. Responsible for the maintenance of networks betweenHQ and other Sites also responsible for all aspects of databases and company’s business process by manage and support ERP System (Infinity system) Responsible for all aspects of Networking and (hardware &software;) .

BA in computer of engineering
Cairo University (CU)
Jan 2002 - Jan 2007 - 5 yr
Computer Engineering in Network
Cairo University (CU)
Jan 2002 - Jan 2007 - 5 yr
BA of computer eng in engineering
Cairo University (CU)
Jan 2002 - Jan 2007 - 5 yr
High School - Thanaweya Amma
Cairo University (CU)
Jan 2002