Basic Info

Ahmed abdel mohsen

3 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer advisor at QNB ALAHLI

Experience Details

Customer advisor

Banking

Experienced (Non-Manager)

N/A


Company Details

QNB ALAHLI

Haram, Giza, Egypt

More than 1000 employees

Banking

www.qnbalahli.com

Jun 2014 to present (2 years 6 months)
Travel agent at Expedia.ca

Experience Details

Travel agent

Sales/Retail

Experienced (Non-Manager)

We are responsible for booking travel items like Flights,cars and hotels.
qualifications are :
patient
hard worker
active listener
intelligent
tone of voice


Company Details

Expedia.ca

Cairo, Egypt

N/A

Travel and Tourism

www.teleperformance.com.eg

May 2013 to Apr 2014 (11 months)
Sales agent at Wasla contact center

Experience Details

Sales agent

Sales/Retail

Experienced (Non-Manager)

we were selling a premium line specially for Arab people living in United States and Canada to call their relatives in the Arab countries (Nobel talk Account )


Company Details

Wasla contact center (multinational)

Heliopolis, Egypt

More then 1000 employees

Wholesale Trade

N/A

Jan 2010 to Dec 2011 (1 year 11 months)

Achievements


i have been chosen to be the best actor in a very interesting theatre play in egypt called (ماساة الحلاج )

Education

BA in business administration

Education Details

BA

business administration

Sadat Academy for Management Sciences, Egypt

C / Good / 65 - 75%

Accounting-Marketing-Management-Finance-HR-Creative thinking -MIS -Economics-Organizational behavior

N/A

Sadat Academy for Management Sciences
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

orman expermintal language school

Egypt

2008

A / Excellent / 85 -100%

N/A

orman expermintal language school
2008

Certifications

Certificate details

conversation programme

Aug 2011

8 out of 8

N/A

N/A

british council

can communicate effectively and independently on a wide range of topics and can exchange views and opinions comfortably. pronuncation and grammatical control are of a reasonable level

TICO
Apr 2013

Certificate details

TICO

Apr 2013

9 out of 10

N/A

N/A

TRAVEL INDUSTRY COUNCIL OF ONTARIO

TICO education standards for travel industry

Training and Courses

Training/Course Details

business etiquette

Aug 2014

quest for human development

how to etiquetly deal with people in business life .. how to welcome how to greet how to thank and how to suggest

Training/Course Details

delivering five star CS

Aug 2014

quick-wins

how to make any customer more than satisfied in the service or the work you give it to him/her

Training/Course Details

counterfieting and forgery

Sep 2014

ACGET

how you can differ between original banknotes and forged ones at any currency in the world

Training/Course Details

basics of banking operations

Sep 2014

ECGET

completing of banking operations

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ActingArabicBankingBasics Of Banking OperationsBusiness AdministrationBusiness DevelopmentBusiness EtiquetteConversation ProgrammeCounterfieting And ForgeryCreativeCustomer AdvisorCustomer ServiceDelivering Five Star CSEnglishFacebookFootballHanging Out With FriendsHard WorkerMicrosoft OfficeNegotiatorProblem SolverReadingRetailSalesSales AgentTICOTeam PlayerTourismTravel AgentTravel And TourismTravilingWasla Contact CenterWholesale Trade

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

5-7 years

Customer Service

Customer Service

: Advanced

: High

:

Less than 1 year

Sales

Sales

: Advanced

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

sales

sales

: Advanced

: Extreme - I love it!

:

Less than 1 year

banking

banking

: Advanced

: High

:

1-3 years

tourism

tourism

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Negotiator, Creative, Problem Solver, Team Player

Online Presence

https://www.linkedin.com/in/ahmed-mohsen-29764959?trk=nav_responsive_tab_profilehttp://www.facebook.com/ahmed.asforahttps://twitter.com/ahmedasfora4

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