Basic Info

Omar Moustafa

8 years

United Kingdom

Diploma

Experienced

Work Experience

English Teacher at English Tutor & Studying

Experience Details

English Teacher

Education/Teaching

Entry Level

Teaching students basic and intermediate English
Helping to develop confidence in students’ and allow them to vocally interact with the class and tutor as much as possible
Keeping track of students’ progress, setting realistic targets and preparing them for exams.
Completed CCNA, MCSA Windows 7 and studying towards MCSA Windows Server 2012
Acquiring new IT skills such as configuring Linux bootloaders and configuration files such as GRUB and cron.


Company Details

English Tutor & Studying

United Kingdom

1-10 employees

Education

N/A

Mar 2016 to present (1 year 5 months)
Technician at Vonage

Experience Details

Technician

IT/Software Development

Experienced (Non-Manager)

Configured routers, switches, Polycom/Cisco phones, and other equipment that are required.
Facilitated quality customer service, configured telephone numbers and user configurations, guiding customers through installation, and creating orders on Salesforce.


Company Details

Vonage (multinational)

United Kingdom

N/A

Telecommunications

https://www.vonage.co.uk

Mar 2016 to May 2016 (2 months)
IT Support at Drayton Manor High School

Experience Details

IT Support

IT/Software Development

Experienced (Non-Manager)

Responsible for deploying and imaging systems, dealing with tickets, resolving customer queries and issues, creating users and adding them to the domain, and using Active Directory.
Maintained school equipment, such as replacing toners, fixing problems with computer parts and machines.
Troubleshot Mac and Windows issues.


Company Details

Drayton Manor High School

United Kingdom

N/A

Education

www.draytonmanorhighschool.co.uk/

Nov 2015 to Dec 2015 (1 month)
IT Support at Acton Library

Experience Details

IT Support

IT/Software Development

Experienced (Non-Manager)

Assisted students with computer problems and taught students to use the internet, MS Office, and other software programs without using technical jargon.
Mended connectivity, hardware, software, and security issues.


Company Details

Acton Library

United Kingdom

N/A

Libraries

https://www.everyoneactive.com/centre/everyone-active-acton-centre/

Jun 2015 to Oct 2015 (4 months)
IT Support at Kam Electronics

Experience Details

IT Support

IT/Software Development

Entry Level

Responsible for upgrading laptops and computers, replacing components such as hard drives, RAM, CD\DVD-Roms.
Installing OS and software for customers.
Troubleshooting and fixing problems via team viewer or in person.
Providing excellent customer service to customers.
Configuring Mac, Windows, Android, IOS devices


Company Details

Kam Electronics

United Kingdom

1-10 employees

Business Supplies and Equipment , Computer Hardware, Information Technology Services

N/A

May 2009 to May 2015 (6 years)

Education

High School - IGCSE

High School Details

IGCSE

Northolt High

United Kingdom

2007

C / Good / 65 - 75%

N/A

Northolt High
2007

Certifications

CCNA
Feb 2016

Certificate details

CCNA

Feb 2016

N/A

N/A

N/A

Cisco

N/A

MCSA Windows 7
May 2017

Certificate details

MCSA Windows 7

May 2017

N/A

N/A

N/A

Microsoft

N/A

Security+
Nov 2016

Certificate details

Security+

Nov 2016

N/A

N/A

N/A

Comptia

N/A

Network+
Jun 2015

Certificate details

Network+

Jun 2015

N/A

N/A

N/A

Comptia

N/A

A+
Feb 2015

Certificate details

A+

Feb 2015

N/A

N/A

N/A

Comptia

N/A

TEFL 120 Hours
Jul 2016

Certificate details

TEFL 120 Hours

Jul 2016

N/A

N/A

N/A

TEFL

N/A

TOEFL 250 hours
Apr 2016

Certificate details

TOEFL 250 hours

Apr 2016

N/A

N/A

N/A

TOEFL

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

1st Line SupportA+AndroidBasketballBooksBusiness Supplies And EquipmentCCNACommunicatorComputer HardwareCyber SecurityEducationEnglishEnglish TeacherFootballHard WorkerITIT SupportInformation Technology ServicesLibrariesLinuxLinux MagazineMCSA Windows 7Mac OSMicrosoft OfficeMicrosoft WindowsNetwork+OrganizerPolishPowershellPythonSecurity+Software DevelopmentSupportiveTEFL 120 HoursTOEFL 250 HoursTeam PlayerTechnicianTelecommunicationsTennisTravelingVonage

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Polish

Polish

: Intermediate

: Beginner

: Advanced

: Advanced

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Medium

:

More than 7 years

Linux

Linux

: Intermediate

: Extreme - I love it!

:

1-3 years

Mac OS

Mac OS

: Intermediate

: Extreme - I love it!

:

1-3 years

Android

Android

: Intermediate

: Medium

:

3-5 years

Python

Python

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

1st Line Support

1st Line Support

: Expert

: Medium

:

3-5 years

IT Support

IT Support

: Intermediate

: Extreme - I love it!

:

3-5 years

Key Skills

Communicator, Hard worker, Organizer, Team Player, Supportive

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