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Kareem Mohammed Abd El Bassir

accountant

Mokattam, Cairo, Egypt

Work Experience

  • Collection SupervisorFull Time

    Talabat

    Jan 2018 - Present -7 yrs, 5 months

    Egypt , Cairo

    • Job Details:Follow collection process for e-finance and to make sure that the cycle takes a smooth way. Responsible for ensuring timely and effective collections process. Preparing daily financial reports and follow up with all payment arrangements. Handle difficult customer's inquiries, complaints and disputes with the aim of resolving and reducing complaints And Resolves client-billing problems and rescues accounts receivable delinquency, Handle collection plan to make sure that we are adhering to the cash flow. Analyze in detail the requirements of each costumer according to their Payment Process Direct collection via phone/email regarding past due invoices and A/R invoices. Provide customer support for all billing and collections inquiries
  • customer serviceFull Time

    e-finance

    Jun 2013 - Present -12 yrs

    Egypt , Cairo

    • Senior Real Time SpecialistFull Time

      E-Finance

      Jun 2013 - Present -12 yrs

      Egypt , Cairo

      • Job Details:-Responsible for analyzing, monitoring and reacting to real time staffing levels and call volumes, busy lines, production issues. -Pre-created reporting and updates to the Ops team throughout the day and raise any issues to the site Management Team.
    • Education

      • acceptable in account

        Cairo University (CU)

        Jan 2006 - Jan 2012 - 6 yr

      • Bachelor's Degree in account

        Cairo University (CU)

        Jan 2012 

      • High School - Thanaweya Amma

        El mokattam language school

        Jan 2005 

      Skills

      • Training
      • expoert develop bank of egypt
      • perius bank
      • national bank of egypt
      • Call Center
      • national democrtic party
      • Accounting
      • burger king

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • French

        Intermediate

      Training & Certifications

      • Work Force Management

        E-Finance·2017
      • MCSA

        computek training centers·2016
      • CCNA

        Internet Technology ·2016
      • MCSA

        Computek training and technology·2015
      • TOEFL

        cairo unversity·2012
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