
Kareem Mohammed Abd El Bassir
accountant
Mokattam, Cairo, EgyptWork Experience
Collection SupervisorFull Time
- Job Details:Follow collection process for e-finance and to make sure that the cycle takes a smooth way. Responsible for ensuring timely and effective collections process. Preparing daily financial reports and follow up with all payment arrangements. Handle difficult customer's inquiries, complaints and disputes with the aim of resolving and reducing complaints And Resolves client-billing problems and rescues accounts receivable delinquency, Handle collection plan to make sure that we are adhering to the cash flow. Analyze in detail the requirements of each costumer according to their Payment Process Direct collection via phone/email regarding past due invoices and A/R invoices. Provide customer support for all billing and collections inquiries
Senior Real Time SpecialistFull Time
E-Finance
Jun 2013 - Present -12 yrs
Egypt , Cairo
- Job Details:-Responsible for analyzing, monitoring and reacting to real time staffing levels and call volumes, busy lines, production issues. -Pre-created reporting and updates to the Ops team throughout the day and raise any issues to the site Management Team.
Education
acceptable in account
Cairo University (CU)Jan 2006 - Jan 2012 - 6 yr
Bachelor's Degree in account
Cairo University (CU)Jan 2012
High School - Thanaweya Amma
El mokattam language schoolJan 2005
Skills
Languages
Arabic
FluentEnglish
FluentFrench
Intermediate
Training & Certifications
Work Force Management
E-Finance·2017MCSA
computek training centers·2016CCNA
Internet Technology ·2016MCSA
Computek training and technology·2015TOEFL
cairo unversity·2012