Basic Info

Eslam badreddin

7 years

Nasr City, Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Hotels guide&tours egyptologist at TUI P.L.C

Experience Details

Hotels guide&tours egyptologist

Customer Service/Support

Experienced (Non-Manager)

I have been working as a hotel representative for TRAVCO liesure company on behalf of THOMSON TUI uk limited, since october 2007 till present , im speaking fluent english , used to work with the biggest two companies in france JET TOUR and NOUVELLES FRONTIERS but unfortunately we dont get french guests to the resort anymore since 2010, at the moment im enjoying my job here as Im one of the expert guides of the company,but im thinking of quitting the tourism field as i see that i got skills in marketing , dealing with customers ,i gained it all through my work with my lovely britich citizens through the past years, actually i need to get a stable indoor work in a multinational company or in a worldwide famous bank that i can achieve my future dreams and continue there till i get the high positions that can match with my passion and hopes so i wish i can get that chance very soon as life passes very quick and i wanna exploit my skills in serving the firm ill be enjoying working with hopefully


Company Details

TUI P.L.C

sharm elsheikh, Egypt

More then 1000 employees

Construction - Industrial Facilities and Infrastructure, Airlines/Aviation, Animation

WWW.TUI.COM

Oct 2007 to present (9 years 2 months)
Sales assistant manager at Sharp electronics

Experience Details

Sales assistant manager

Customer Service/Support

Experienced (Non-Manager)

1-promoting and trying to reach all possible categories of customers in order to make our brand the most prevailing around the area.
2-How to persuade each single customer of our globally products in a smart and realistic way and waiting the excellent reviews, trying to solve any after-sale problems or any dis-satisfaction by our customers.
3- Making sure that the maintenance procedures after-sale is always accurate and running properly .


Company Details

Sharp electronics (multinational)

Mansoura, Egypt

More than 1000 employees

Electronics and Semiconductors

www.sharpelectronics.com

Apr 2004 to Jul 2007 (3 years 3 months)

Education

T.guidance in Egyptology

Education Details

T.guidance

Egyptology

Suez Canal University, Egypt

B / Very Good / 75 - 85%

egypt history, geography allover the country which im talented in that field and like it,touristic guidance, GUEST psychology and also The current political topics 4 years by prof GAMAL ZAHRAN

Guests psychology and current political topics

Suez Canal University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

E.S.S

Egypt

2000

A / Excellent / 85 -100%

N/A

E.S.S
2000
This profile is fresh!
Last update 6 days ago.

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Profile Skills and Keywords

AirlinesAnimationAviationConstruction - Industrial Facilities And InfrastructureCustomer ServiceEgyptologyElectronicsElectronics And SemiconductorsEnglishFrenchGuest Public Relations And HospitalityGymHotels Guide&tours EgyptologistInternetLeaderMarketingMicrosoft OfficeNegotiatorOrganizerProblem SolverPublic Relations (PR)Sales Assistant ManagerSharm Elsheikh,EgyptSharp ElectronicsSocialSpanishSupportWatching Tv

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Beginner

: Intermediate

Spanish

Spanish

: Fluent

: Fluent

: Beginner

: Intermediate

Tools and Technologies

Marketing

Marketing

: Expert

: Extreme - I love it!

:

1-3 years

Public Relations (PR)

Public Relations (PR)

: Expert

: Extreme - I love it!

:

More than 7 years

Electronics

Electronics

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Medium

:

Less than 1 year

Fields of Expertise

sharm elsheikh,Egypt

sharm elsheikh,Egypt

: Expert

: Extreme - I love it!

:

More than 7 years

electronics

electronics

: Expert

: Extreme - I love it!

:

1-3 years

guest public relations and hospitality

guest public relations and hospitality

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Negotiator, Organizer, Problem Solver, Social

Online Presence

https://www.linkedin.com/profile/view?id=339247603&trk=nav_responsive_tab_profilehttps://www.facebook.com/eslam.zakaria.31

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