Basic Info

Name: Eiman Hossary

Professional Experience: 15 years

Location: Alexandria, Egypt

Highest Education: Bachelor's Degree

Career Level: Manager

Work Experience

Deputy general manager at Egyptian Exporters Co.

Experience Details

Job Title: Deputy general manager

Job Role: Operations/Management

Career Level: Senior Management (e.g. VP, CEO)

Job Details: Key Responsibilities
• Analyze and monitor the current global markets and prepare a business plan (every 6 months) to identify and develop new sales opportunities for the export of domestic and commercial products and to establish and create sustainable growth in chosen global markets.
• Directs service provision execution of exports against standards/metrics.
• Ensures that all export documentation is correct and submitted on time.
• Ensures smooth customs clearance by staying on top of customs regulations.
• Ensure adherence to country specific importation legislation.
• Oversees the creation of shipping files, preparation of export cargo shipping instructions, export invoices, packing lists, bills of exchange, certificates of origin, certificates of conformity, EUR/ATR documents, weight lists, covering bank letters.
• Liaises with maritime companies to obtain freight quotes and select carriers, freight forwarders, liaise with banks, insurers, inspection agencies, book freight, present documentation to banks and resolve discrepancies.
• Interprets service level agreements and contracts with clients and vendors.
• Account manages all key clients to include, monitoring/chasing account payments, customer care calls, updating cost savings logs and making telesales calls to clients.
• Attain new business by contacting new international clients regarding export services, attending international fairs and consultation meetings.

• Develop strong relationships within supply chain to explore existing supplier and distributor base and possible commercial sales relationships.
• Managing formal and informal agreements, contracts negotiations and deals process completion with local and international customers.
• Managing staff, ensuring they remain motivated and are meeting key objectives.
• Reporting on performance on a regular basis to ensure the best possible service is maintained.
• Manage new staff recruitment and orientation.
• Budgeting, planning and sales forecasts.
• Preparing professional sales reports and presentations for internal and external presentation as specified.
• Maintain optimum level of customer satisfaction and work with the quality control team to meet customer expectations.
• Dealing with any escalated issues

Company Details

Name: Egyptian Exporters Co.

Location: Alexandria, Egypt

Size: 11-50 employees

Industries: Agriculture/Fishing/Farming, Food and Beverage Production, Import and Export

Website: www.egyexportersco.com

Aug 2005 to present (11 years 11 months)

Office manager at Egyptian Exporters Co.

Experience Details

Job Title: Office manager

Job Role: Operations/Management

Career Level: Manager

Job Details: Key Responsibilities
• Oversee all aspects of general office operations.
• Delegate work to staff and manage their workload and output.
• Record office expenditure and manage the budget.
• Manage accounts payable, receivable and payroll
• Maintain supplies of stationery and equipment.
• Maintain the condition of the office and arrange necessary repairs.
• Oversee the recruitment of new staff, including training and induction.
• Carry out staff appraisals, managed performance and disciplining staff.
• Coordinate the conduct of audit.
• Ensure continuity of ISO and HACCP certifications for the company through proper documentation, formats, procedures and training as required.
• Assist the General Manager in developing the vision and mission of the company.
• Work closely with the General Manager to update the company’s policies and procedures.
• Respond to customer enquiries and complaints when required.

Company Details

Name: Egyptian Exporters Co.

Location: Alexandria, Egypt

Size: 11-50 employees

Industries: Agriculture/Fishing/Farming, Food and Beverage Production, Import and Export

Website: www.egyexportersco.com

Oct 2003 to Aug 2005 (1 year 10 months)

Accountant at Siwa Co. for Industrialization & Development

Experience Details

Job Title: Accountant

Job Role: Accounting/Finance

Career Level: Experienced (Non-Manager)

Job Details: Key Responsibilities
• Handling accounts payable
• Controlling inventories
• Responsible for Alex. Branch sales (Handling accounts receivable)
• Helped in preparing financial statements.