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Nada Adel Emara

Customer service agent at vodafone ireland at Vodafone international services

Dokki, Giza, Egypt

Work Experience

  • Marketing Account ManagerFull Time

    Three60 Degree

    Jan 2018 - Present -7 yrs, 5 months

    Egypt , Giza

    • Job Details:Create marketing plan for garnering clients in new territories. • Composed detailed reports on accounts and presented them to clients and upper management. • Partner with advertising clients in order to best understand and carry out their needs for their brand. • Build and maintain strong, long-lasting client relationships. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Assist with challenging client requests or issue escalations as needed.
  • Sales ExecutiveFull Time

    SIANA company

    Jun 2017 - Sep 2017 -3 months

    Egypt , Giza

    • Job Details:- Part time - focus primarily on sales as well as establishing long term contracts both on the phone and outdoor, ranging from small scale options such as villas to large scale ones such as hotels, malls etc.
  • Customer service agent at vodafone irelandFull Time

    Vodafone international services

    Jan 2016 - Present -9 yrs, 5 months

    Egypt , Giza

    • Job Details:Irish Account Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
  • Education

    • Technical Diploma in E-Markeing

      emarketing egypt

      Jan 2018 - Jan 2018 - 0 Month

    • BS of commerce English section in Business administration

      Zagazig University (ZU)

      Jan 2012 - Jan 2015 - 3 yr

    Activities

    • Trainer at Amideast

      Volunteering

      Dec 2015 - Jan 2016 -1 month

    Skills

    • Microsoft Office
    • Microsoft Word
    • Microsoft Excel

    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • Women@work

      AMIDEAST & International Labor Organization ( ILO )·2015
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