Basic Info

Doaa Allam

12 years

Cairo, Egypt

Diploma

Experienced

Work Experience

HR Officer / Business Partner at ITS

Experience Details

HR Officer / Business Partner

Human Resources

Experienced (Non-Manager)

Contribute to the business strategy by helping identify, prioritize, and build organizational capabilities, behaviors, structures, and processes.
Support line management in forecasting and planning the talent pipeline requirements in line with the function/business strategy.
Implement appropriate learning interventions while accounting for learning principles and theories and manage ongoing delivery. 
Ensure leadership and coaching culture is cascaded through the organization. 
Prepare Business Intelligence Dashboard Quarterly Reports. 
Drive the people processes (performance, development, and career) to ensure that employees’ level of performance and capabilities meet current and future standards. 
Effectively applies performance management to create a high-performance culture. 
Manage specific projects as determined in the annual HR operational plan as well as participating in functional and cross-functional initiatives.  Provide expert advice and coaching to employees where appropriate.  Understand employee opinions and anticipate their needs and concerns.  Applies employee relations and employment practices in order to create a positive, ethical, effective work environment. 
Understands employee opinions, monitors the effect of business decisions on people, and advises senior management on addressing employees’ concerns. 
Review and benchmark the internal and external environment to improve the HR policies and initiatives to enhance overall business performance.  Identify and drive the communication and sharing of learning across functions to facilitate continuous improvement.


Company Details

ITS (multinational)

Cairo, Egypt

N/A

Computer Software

N/A

Oct 2009 to present (7 years 2 months)
Office Manager at ITS

Experience Details

Office Manager

Human Resources, Administration

Experienced (Non-Manager)

Maintain security of all confidential documents related to the department.  Provide day-to-day secretarial services, drafts and type’s non-routine letters, memos, documents and various reports requiring comprehensive knowledge of methods, procedures, policies and organization for the GM / Management team. 
Prepare and circulate minutes of meetings as instructions given, and to follow up on execution of decisions taken in the meetings, prepare special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources. 
Make appointments, ensure and coordinate travel, all logistics arrangements, and other administrative matters concerning the management team. 
Coordinate the signing and tracking of documents including approvals and delegation of authority. 
Provide accurate record, file maintenance, and ensure that all facilities related to the assigned office are available and maintained. 
To carry out any other tasks as may be requested by the Management Team.


Company Details

ITS (multinational)

Cairo, Egypt

N/A

Computer Software, Information Technology Services, Telecommunications

N/A

Nov 2007 to Oct 2009 (1 year 11 months)
Resources Coordinator at Intercom Enterprises for Information Technlogy

Experience Details

Resources Coordinator

Operations/Management

Experienced (Non-Manager)

 Provide administrative support to the technical teams as needed.
 Escalate non compliant actions of the software development team members.
 Collect time sheets for non project allocated resources, review them and send them to the Software Development Managers.
 Collect resource allocation sheets until a system is identified, after which check that people enter the required data.
 Manage the time sheets & billing of the placement / outsource group. Also manage the billing of project resources to the Project Managers.
 Develop new CV template and train new and existing employees on it and ensure all data is entered as required before every appraisal.
 Develop and maintain high level and detailed organization charts.
 Take the minutes of meetings for the weekly leads meetings.
 Coordinate and organize the bi-annual appraisals and summarize their results.
 Maintain new groups structured sheet.
 Monitor & summarize daily attendance sheet.
 Collect & maintain subject matter expert list.
 Coordinate integrated activities.
 Maintain appraisal and raises information.


Company Details

Intercom Enterprises for Information Technlogy

Cairo, Egypt

N/A

Computer Software

N/A

May 2007 to Aug 2007 (3 months)
Administration Consultant at Mediterranean Center for Sustainability Development Programs

Experience Details

Administration Consultant

Administration

Experienced (Non-Manager)

 Provided Administrative support services for project documentation and preparation.
 Provided translation as needed.
 Created systems for project management.
 Assisted with design & development of training modules for youth.
 Assisted with group building activities.


Company Details

Mediterranean Center for Sustainability Development Programs

Cairo, Egypt

N/A

Environmental Services

N/A

Jul 2006 to Apr 2007 (9 months)
Project Assistant / Publications Assistant at A project funded by USAID

Experience Details

Project Assistant / Publications Assistant

Administration

Experienced (Non-Manager)

 Working as a team assistant with Management and Sustainability team and Finance and Admin team.
 Doing word processing and spreadsheet work; database work as necessary for both teams.
 Working as an assistant to health officer of the project.
 Provide administrative support to the technical teams as needed.
 Assists in the development and production of project documents for internal and external distribution, including training curricula development, and report preparation.
 Edits, reviews, formats, and assists with PowerPoint presentations for conferences and internal meetings.
 Assists technical teams to organize and implement workshops and conferences.
 Prepares materials for workshops and conferences.
 Handling workshop requirements (preparations, following up, registration, and per diems).
 Maintains the electronic filling system of materials on the shared drive.
 Prepare weekly updates based on minutes taken during weekly team meetings.
 Arranging hotel and flight reservations for teams, inside and outside Egypt.
 Responsible for performing other duties as requested and undertaking special assignments as needed.


Company Details

A project funded by USAID

Cairo, Egypt

N/A

Non-Profit Organizations

N/A

Aug 2004 to Feb 2007 (2 years 6 months)
Senior Administrative Assistant at Digital Vision

Experience Details

Senior Administrative Assistant

Administration

Entry Level

 Designing presentations.
 Responsible for the company filing system.
 Responsible for organizing the company database.
 Providing the company with internal documents & forms.
 Designing and formatting the company reports.
 Arranging the candidates interviews and other company meetings.
 Responsible for sending the Mailing System, Promotions, New Ideas and News.
 Responsible for the Tele-Marketing.
 Searching for new products by using Internet or any different tools.
 Transforming the projects' charts & analysis to soft copy.
 Designing the HTML pages.
 Developing the Web pages Cascade Style Sheets (CSS).
 Database entry in SQL Server.
 Participate in data enhancement (formatting text, scanning images and re-sizing them, create animated text).
 Debugging and Testing.


Company Details

Digital Vision

Cairo, Egypt

N/A

Computer Software

N/A

Nov 2000 to Feb 2004 (3 years 3 months)

Education

Technical Diploma in Human Resources

Education Details

Technical Diploma

Human Resources

RITI, Egypt

Not specified

 HR Management and Strategy  Managing Organizational Change and Development  The HR Planning and Job Analysis  The Recruitment/Selection  Appraising Employee Performance/Reward and Recognition

N/A

RITI
2014 - 2015
Technical Diploma in Train the Trainer

Education Details

Technical Diploma

Train the Trainer

RITI, Egypt

Not specified

 Introduction and Generic Training Concepts.  Training Needs Analysis.  Components of Design & Development Stage.  Training Delivery and Practice Components.  Evaluation of Training.

N/A

RITI
2014 - 2014
BSc in Management

Education Details

BSc

Management

Sadat Academy for Management Sciences, Egypt

C / Good / 65 - 75%

N/A

N/A

Sadat Academy for Management Sciences
1996 - 2000

Certifications

HR Certificate
May 2010

Certificate details

HR Certificate

May 2010

N/A

N/A

N/A

IMI

N/A

Training and Courses

Training/Course Details

Customer Service Training Workshop

Apr 2009

MADA Outsourcing Services

N/A

Training/Course Details

Human Resources 2.0 Workshop

Mar 2009

Awareness

N/A

Training/Course Details

ITIDA Trade Fair Training

Jan 2009

German-Arab Chamber of Industry and Commerce

N/A

Training/Course Details

Executive Secretary to Office Manager Course.

Jun 2008

American Chamber of Commerce in Egypt

N/A

Training/Course Details

Basic Business Skills Acquisition (BBSA)

Aug 2004

Future Generation Foundation (FGF)

N/A

Training/Course Details

Human Development Program

Aug 2007

Zedny

- Problem Solving. - Decision Making. - Emotion Intelligent. - Self Confidence. - Stress Management.

Training/Course Details

Human Development Program

Sep 2005

Zedny

- Self-Learning. - Leadership. - Time Management. - Mind Mapping. - Planning. - Communication Skills.

Training/Course Details

Branding

Oct 2015

Eco Coworking Space

N/A

This profile is not updated!
Last update more than 2 months ago.

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Profile Skills and Keywords

AdaptiveAdministrationAdministration ConsultantBasic Business Skills Acquisition (BBSA)BrandingComputer SoftwareCustomer Service Training WorkshopEnglishEnvironmental ServicesExecutive Secretary To Office Manager Course.FlexibleHR CertificateHR Officer / Business PartnerHuman Development ProgramHuman ResourcesHuman Resources 2.0 WorkshopITIDA Trade Fair TrainingITSInformation Technology ServicesManagementNegotiatorNon-Profit OrganizationsOffice ManagerOrganizational DevelopmentOrganizerPlannerProblem SolverProject Assistant / Publications AssistantResources CoordinatorSenior Administrative AssistantTelecommunicationsTrain The TrainerTraining

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Fields of Expertise

Administration

Administration

: Expert

: High

:

More than 7 years

Management

Management

: Intermediate

: High

:

More than 7 years

Organizational Development

Organizational Development

: Intermediate

: Extreme - I love it!

:

1-3 years

Human Resources

Human Resources

: Intermediate

: Extreme - I love it!

:

5-7 years

Training

Training

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Planner, Negotiator, Organizer, Problem Solver, Flexible / Adaptive

Online Presence

Doaa Allam

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