Omar Emadeldin Hamed Mahdy
customer service agent
Ain Shams, Cairo, EgyptWork Experience
customer service agentFull Time
Etisal international
Jul 2014 - Oct 2014 -3 months
Egypt , Cairo
- Job Details:handling customer inquires and activating lines
Education
Bachelor's Degree in faculty of science (Biochemistry)
Ain Shams University (ASU)Jan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
Tabary RoxyJan 2013
Achievements
• Handled about 9000 calls with accurate AHT • Login using Siebel about 2 months and half the month without any error (critical ,end user or non critical)
Languages
Arabic
FluentEnglish
FluentItalian
Intermediate