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Ibtesam Sherif

Personal Assistant for the Managing Director at G4S

Sheraton, Cairo, Egypt

Work Experience

G4s

  • Sales ExecutiveFull Time

    Jun 2023 - Present -2 yrs

    Egypt , Cairo

    • Job Details:● Support with technical qualification of sales opportunities. ● Review the site survey output make sure it is following the company health & safety policy and clear of any potential risks . ● Provide answers to (technical) questions in a Request for Information(RFI) or a Request for Proposal(RFP). ● Build custom demonstrations. ● Provide first-line technical support for services & products evaluations and/or pilot projects. ● Support at external and internal customer-facing events. ● Create internal services & products requests and POC implementation plans and monitor the approval process. ● Monitor accurate and correct delivery of services & products sold. ● Be able to position and present Information Builders product offerings. ● Compare the company's product offering at a technical level with competitive products. ● Build technical relationships with prospects or existing customers. ● Meet customer satisfaction according the contracted KPIs . ● Liaise with local, EMEA, and corporate support teams to ensure accurate and timely resolution of technical or financial issues that may arise during the pre-sales process. ● Assists with the qualification of the opportunities and/or identification of target accounts. ● Assists with the creation of a sales cycle plan. ● Assists customers, prospects, and Sales Representatives to build a compelling and competitive business case and ROI (Return of Investment). ● Manages hand-over to the Services Functions (Post-Sales Support and Professional Services )for live project implementation.
  • Sales Operations SpecialistFull Time

    Jan 2022 - Jun 2023 -1 yr, 5 months

    Egypt , Cairo

    • Job Details:- Product presentations and demonstrations.. - Support with technical qualification of sales opportunities. - Provide answers to (technical) questions in a Request for Information(RFI) or a Request for Proposal(RFP). - Build custom demonstrations. - Provide first-line technical support for services & products evaluations and/or pilot projects. - Support at external and internal customer-facing events. - Create internal services & products requests and POC implementation plans and monitor the approval process. - Monitor accurate and correct delivery of services & products sold. - Be able to position and present Information Builders product offerings. - Compare the company's product offering at a technical level with competitive products. - Build technical relationships with prospects or existing customers. - Liaise with local, EMEA, and corporate support teams to ensure accurate and timely resolution of technical or financial issues that may arise during the pre-sales process. - Assists with the qualification of the opportunities and/or identification of target accounts. - Assists with the creation of a sales cycle plan. - Assists customers, prospects, and Sales Representatives to build a compelling and competitive business case and ROI (Return of Investment). - Manages hand-over to the Services Functions (Post-Sales Support and Professional Services) for live project implementation.
  • Personal Assistant for the Managing DirectorFull Time

    Sep 2019 - Present -5 yrs, 9 months

    Egypt , Cairo

    • Job Details:• Manage and Maintain the MD's Diary. • Maintain his commitments and the meetings outside the company. • Schedule on behalf of the MD,meetings between him and his direct reports. • Ensure that the MD is fully briefed and prepared for any engagements he is involved in. • Writings the minutes of important meetings • Revising the papers that need to be signed from the MD • Coordinate his travel and accommodation arrangements in connection with other and insure arrangements in place with MD. • Organizing the accommodation, transfers programs and booking the flight tickets for the directors and Managers in the company and for the company's visitors as well
  • Admin/Finance CoordinatorFull Time

    Feb 2019 - Sep 2019 -7 months

    Egypt , Cairo

    • Job Details:* Responsible for management and development of an efficient document flow procedure within the finance department. Our goal is to reduce processing time for important documents like PO, etc. · Responsible for filing of documents and management and further development of the archive procedure. · Filing all important finance department documents. · Administration for the finance department · Coordinate booking and reservation of conferences, travel and hotels. · Arrange meetings, write minutes and archive. · Ordering and maintaining stationery and equipment supplies. · Prepare all transfer letters which related to (office and accommodations rent & monthly salaries and supplier’s payment). · Coordinate and archive insurance policies for the company
  • Mega Projects CoordinatorFull Time

    Khedivial Marine Logistics KML

    Mar 2016 - Dec 2018 -2 yrs, 9 months

    Egypt , Cairo

    • Job Details:• Handling the shipment to our delegate to finish custom clearance • Following with shipping lines if there any fess for THC or free out shipping Invoice. • Following with truckers the arrivals dates of shipments to the Site . • Keep Updated reports of shipments delivery status. • Help issuing &preparing customers invoices. • Follow up with tracker & trucking process. • Coordination of the pickup and delivery of cargo. • Contacting between the company and two sites. • Receive all instruction form the site to be applied by me • Keep records of all information related to project for documentation, clarification and presentation to the management. • Helping project manager preparing quotations for industrial Projects.
  • Executive SecretaryFull Time

    Stem for general contracting and Export

    Nov 2013 - Mar 2016 -2 yrs, 4 months

    Egypt , Cairo

    • Job Details:• Handling office budget and every day expenses • Managing all work responsibilities during manager travels . • Provide administrative and clerical support to departments or individuals. • Schedule meetings and arrange conference rooms. • Alert manager about cancellations or new meetings. • Manage travel and schedule. • Handle information requests. • Prepare correspondence and stuff mail into envelopes. • Arrange for outgoing mail and packages to be picked up. • Prepare statistical reports " monthly report for due payments , follow up report ,ect…) • Manage spreadsheets. • Greet and receive visitor. • Prepare confidential and sensitive documents. • Coordinates office management activities. • Determine matters of top priority and handle accordingly. • Prepare agenda for meetings. • Takes and transcribes dictation. • Helps prepare office budget. • Plans events and volunteer activities. • Maintain office procedures. • Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records. • Operate office equipment, such as photocopy machine and scanner. • Coordinate committees and task forces. • Relay directives, instructions and assignment to executives. • Receive and relay telephone messages. • Direct the general public to the appropriate staff member. • Maintain hard copy and electronic filing system. • Dealing with courier companies like DHL, medial east ,etc.
  • ADMINISTRATIVE ASSISTANTFull Time

    RECRUITMENT Agency

    Sep 2012 - Aug 2013 -11 months

    Egypt , Cairo

    • Job Details:job responsibilities 1- Setting up and coordinating meetings and conferences. 2- Screening all the C.Vs that coming to the company 3- Involvement in social media implementation(specially facebook page) 4- Assisting in the short listing of suitable candidates from applications 5- Meeting and greeting clients and visitors to the office. 6- Handling incoming / outgoing calls, correspondence and filing.
  • Education

    • BA in PSYCHOLOGY

      Ain Shams University (ASU)

      Jan 2008 - Jan 2012 - 4 yr

    • High School - Thanaweya Amma

      EL nahada

      Jan 2008 

    Achievements

    I have achievements as Executive secretary at Stem for Planning and supervising entering three years data on the new Software it takes one moths of daily Work .

    Skills

    • Microsoft Word
    • Internet
    • Business English
    • Office management
    • Secretary
    • Microsoft Office
    • Meeting Management
    • administrative assistant
    • Financial Reports
    • Business Reporting
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    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • French

      Beginner

    Training & Certifications

    • Social Media Certificate

      Integrated Marketing Foundation - IMFND·2022
    • different leadership styles

      unicaf university·2021
    • different leadership styles

      unicaf university·2021
    • HP LIFE e-Learning course “Cash flow”

      2017
    • Strategic planning

      HP-LIFE·2017
    • career development

      knowledag training center ·2013
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