Nada Yousry Abd El Aziz

Advanced Chemical Industries

• Operations Specialist - Export departmentFull Time

  May 2022 - Jul 2024 -2 yrs, 2 months

  Egypt , Alexandria

  • Job Details:Coordinate transportation of orders by air, sea or truck Ensure accuracy in pricing, quantity and all other customer requested items on sales orders Provide customers with recommendations and technical advice, as well as appropriate sales literature Provide sales analysis and guidance; assist in the implementation of sales strategies Assist in development of market specific product, literature and labels, including bilingual translations Prepare dangerous goods documents and processes various forms of payment Prepare month-end closing sales reports Oversee Freight Forwarder activities to maintain document integrity and schedules
• E-commerce Operarion SpecialistFull Time

  Apr 2022 - Apr 2023 -1 yr

  Egypt , Alexandria

  • Job Details:E-Commerce Platform Management: Proficient in managing various e-commerce platforms ensuring smooth operation and functionality. Order Processing and Fulfillment: Expertise in overseeing order processing, fulfillment, and shipping logistics to guarantee timely delivery and customer satisfaction. Inventory Management: Skilled in monitoring inventory levels, forecasting demand, and coordinating with suppliers to maintain optimal stock levels. Data Analysis and Reporting: Proficient in analyzing e-commerce data metrics to identify trends, optimize performance, and make data-driven decisions. Customer Service Excellence: Dedicated to providing exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring a positive shopping experience.

Virtual Worker Now

• Virtual AssistantFull Time

  Dec 2021 - Mar 2022 -3 months

  Egypt

  • Job Details:Assistant to clients and business partners. Answer and send emails. Serve as point of contact. Working on increasing revenue and creative resolutions to free up time to the business partner/client. Generate leads. Delegate tasks. Data entry. Creating system that will reflect positively on their business.
• Email supportFull Time

  Mar 2021 - Feb 2022 -11 months

  Egypt , Alexandria

  • Job Details:Assisting customers purchasing online. Helping them with inquiries about the orders after investigation to provide accurate information. Reaching the customer proactively to inform them if there's a delay or update with an order.