Basic Info

Ahmed Hamdy

More than 15 years

Cairo, Egypt

Bachelor's Degree

Senior Management

Work Experience

General Manager at M/S Stephanie Nile cruise 5 stars.

Experience Details

General Manager

Tourism/Travel

Senior Management (e.g. VP, CEO)

To enhance the onboard experience for each of our valued guests, ensuring that every aspect of the brand is executed with superior precision while maintaining the exacting standards of excellence in hospitality.

Duties:
• Responsible for maintaining visibility with guests at all times, and for assisting to run a 5 Stars Nile Cruise that has 75 guest rooms and 4 suites, 1 conference rooms, 2 restaurants, a lounge and a heated indoor pool.
• Managing and organizing daily activities and crew members
• Creating work plans, budgets and schedules, monitoring staff and daily work activities,
• Assuring customer satisfaction by regular meeting with guests,
• Investigating and handling guests complaints,
• Writing weekly status reports to my executives,
• Checking boats purchasing processes, overseeing boats maintenances, reviewing the boat financial transaction.


Company Details

M/S Stephanie Nile cruise 5 stars.

Luxor - Aswan, Egypt

51-100 employees

Hospitality/Hotels

http://www.redseatours-eg.com/nile_cruises.php#.WANCouV965c

Jan 2013 to Feb 2016 (3 years 1 month)
General Manager at Ramses Hotel Aswan

Experience Details

General Manager

Tourism/Travel

Manager

• Responsible for maintaining visibility with guests at all times, and for assisting to run a Hotel that has 150 guest rooms and 15 suites, 3 conference rooms, 2 restaurants, a lounge and a heated indoor pool.
• Effectively managing the daily operations of the hotel.
• Making sure that guests have a good first and last impression of the hotel.
• Setting sales targets for staff and monitoring them to ensure that they are met.
• Recruiting staff, training them up and then monitoring their performance.
• Managing and setting room rates.
• In overall charge of a busy food and beverage operation.
• Engaging and motivating staff to do better.
• Constantly focusing on profitability and growth.
• Striving to create a relaxing and welcoming ambience for customers.
• Identifying other revenue stream opportunities.
• Organizing conferences, wedding receptions and banquets.
• Overseeing the allocation of hotel bedrooms.
• Launching local publicity campaigns and attending networking events.
• Making sure presentation, recipes and services are consistent throughout the hotel.
• Demonstrating visible operational leadership and management to the hotel staff.
• Supervising the activities of the reception staff.


Company Details

Ramses Hotel Aswan

ASWAN, Egypt

51-100 employees

Hospitality/Hotels

www.suneasttours.com

Jan 2013 to Jun 2013 (5 months)
General mange at Sun east tours

Experience Details

General mange

Tourism/Travel

Senior Management (e.g. VP, CEO)

N/A


Company Details

Sun east tours

Cairo, Egypt

51-100 employees

Travel and Tourism

Www.suneasttours.com

May 2003 to Dec 2012 (9 years 7 months)
General Manager at Sun East Tours

Experience Details

General Manager

Tourism/Travel

Senior Management (e.g. VP, CEO)

Travel agency manager work in retail travel outlets for Egyptian tours, which promote and sell holidays and travel-related Egyptian tours.
Promoting and marketing the business, sometimes to new or niche markets;

Duties:
• Selling travel products and tour packages.
• Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism.
• Liaising with travel partners, including airlines and hotels, to manage bookings and schedules.
• Dealing with customer enquiries and aiming to meet their expectations.
• Overseeing the smooth, efficient running of the business.


Company Details

Sun East Tours

Cairo - Nasr City, Egypt

51-100 employees

Travel and Tourism, Hospitality/Hotels

www.suneasttours.com

May 2003 to Dec 2012 (9 years 7 months)
Tourism Manager at Sun east tours

Experience Details

Tourism Manager

Tourism/Travel

Manager

Develop and promote tourism in order to attract visitors and generate significant economic benefits for a particular Egypt region.
Duties:
• Organising special and seasonal events and festivals.
• Devising and planning tours, and arranging itineraries.
• Ordering products and services.
• Providing funding and business advice and sending e-newsletters to international businesses.
• developing e-tourism platforms, including websites, and constructing business databases.
• Product development.


Company Details

Sun east tours

Cairo, Egypt

51-100 employees

Travel and Tourism

www.suneasttours.com

Jan 2004 to Dec 2005 (1 year 11 months)

Education

Licentiate of Law (1994). Ain Shams University, Cairo – Egypt (Grade Good). in Law

Education Details

Licentiate of Law (1994). Ain Shams University, Cairo – Egypt (Grade Good).

Law

in Shams University, Cairo, Egypt

C / Good / 65 - 75%

Licentiate of Law

N/A

in Shams University, Cairo
1990 - 1994
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Port Said

Egypt

1989

B / Very Good / 75 - 85%

N/A

Port Said
1989

Certifications

Certificate details

Licentiate of Law

May 1994

N/A

N/A

N/A

Ain Shams University, Cairo – Egypt

N/A

Certificate details

• Human Resource Management

May 2007

may out of jun

N/A

N/A

• Human Resource Management

Training and Courses

Training/Course Details

Communication skills Course

Apr 2006

Pmi

Communication skills Course

Training/Course Details

HR course

Jan 2006

macro- egypt

• Human Resource Management

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCommunication Skills CourseDriving Cars - Riding Horse - Playing Football - Reading - TravelingEnglishGeneral ManagerGeneral MangeHR CourseHard WorkerHospitalityHotelsLawLeaderLicentiate Of LawOrganizerPersistentProblem SolverTourismTourism ManagerTravelTravel Agent And Hotels & Nile Cruises ManagementTravel And Tourism Human Resource Management

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

Travel Agent and Hotels & Nile Cruises Management

Travel Agent and Hotels & Nile Cruises Management

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Leader, Hard worker, Organizer, Problem Solver, Persistent

Online Presence

https://www.linkedin.com/in/ahmed-hamdy-younes-899ba3a7?trk=nav_responsive_tab_profilehttps://www.facebook.com/suneasttoursegypt/www.suneasttours.com

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