
Peter George Sobhy
Procurement & Administration Coordinator at Amideast
Heliopolis, Cairo, EgyptWork Experience
Procurement & Administration CoordinatorFull Time
- Job Details: Handles all office local and foreign purchases by issuing purchase orders and generally following the system set in place for this task. • Handles the order of any promotional materials needed for all AMIDEAST departments. • Coordinate with various vendors to reach annual agreements to facilitate daily office needs while maintaining a fixed price. Study and evaluate formal bids and make recommendations for awarding contracts. • Submit a weekly purchasing report which accurately contains the relative costs and project codes to CD for approval. • Assists in the preparation of the annual budget, including compiling data and projections. • Monitor all supplier performance and ensure timely delivery of all products and maintain accuracy in all vendor data. • Manage all communication with all vendors and track all orders and resolve any issues. • Maintains an updated digital database of all affiliated vendors.
Material Management & Logistics CoordinatorFull Time
- Job Details:JOB DESCRIPTION The Materials Management & Scheduling Coordinator is responsible for administering and coordinating the Materials Management & Logistics schedules. S/he is responsible for administering the material weekly purchases in accordance with company requirements. S/he is also responsible for updating the material expedite requirements in a timely and effective manner.
Logistics CoordinatorFull Time
NEWTRAC Trading LTD.
Mar 2014 - Jan 2015 -10 months
Egypt
- Job Details:Summary of Key Tasks Maintain and develop positive business relationships with a customer's key personnel involved in or directly relevant to a logistics activity. Develop an understanding of customers' needs and take actions to ensure that such needs are met. Direct availability and allocation of materials, supplies, and finished products. Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business. Protect and control proprietary materials. Review logistics performance with customers against targets, benchmarks and service agreements. Develop and implement technical project management tools such as plans, schedules, and responsibility and compliance matrices. Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources. Report project plans, progress, and results. Direct and support the compilation and analysis of technical source data necessary for product development.
CRM Delivery Customer Service Representative - 1st level support - French and English LanguageFull Time
IBM World Trade Corporation (Egypt)
Aug 2013 - Mar 2014 -7 months
Egypt , Giza
- Job Details:Technical support for Air Canada, Aldo and IBM Canada. Job responsibilities: • Be available to receive any new calls at start of shift • Ensure consistent productivity and quality of service • Meet SLAs and individual KPIs, maintain customer satisfaction • Ensure that all tickets are logged and assigned according to the account's procedures • Handle any frontline technical queries and fix or log them appropriately accurately reflecting content of the call • Handle and assist second level teams with problem determination • Escalate queries when required to appropriate personnel • Handle and assist second level with problem determination • Minimize outbound call duration and quantity • Monitor ticket queues • Apply end to end ticket and call handling expectations of account • Escalate any issues as soon as they arise to the appropriate contact • Identify knowledge management gaps and drive closure
Education
Bachelor's Degree in Faculty of Law - French Section
Ain Shams University (ASU)Jan 2006 - Jan 2010 - 4 yr
High School - Thanaweya Amma
College Patriarcal ex. FreresJan 2006
Skills
- Microsoft Windows
- Customer Service
- Microsoft Excel
- Microsoft Word
- Material Planning
- Microsoft Windows
- Banking
- Supply Chain
- Shipping
- mozilla firefox
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Languages
Arabic
FluentFrench
FluentEnglish
Fluent
Training & Certifications
Certificate of achievement in supply chain managment
The American University in Cairo (School of Continuing Education), Egypt·2015Foundation Certificate in HR Management
The American University in Cairo (School of Continuing Education), Egypt·2012Career Certificate in HR Managment
The American University in Cairo (School of Continuing Education), Egypt·2012Drafting Of Legal Contracts
Ain Shams University·2010DELF
CFCC·2004