Basic Info

Mohamed Ibrahim

More than 15 years

Cairo, Egypt

Master's Degree

Manager

Work Experience

Business Development Mananger at Dakahlia

Experience Details

Business Development Mananger

Business Development

Senior Management (e.g. VP, CEO)

 Identify internal and external commercial opportunities.
 Maximize sales and profitability of the brand.
 Maximize productivity targets (sales per sqft).
 Control costs within budgetary guidelines.
 Develop storewide merchandising guidelines and strategic approaches to marketing efforts (such as advertising, promotions, and demos).
 Ensure effective stock and space management.
 Conduct SWOT review to analyze the customer & competitors.
 Suggest improvements based on benchmark practices.
 Manage inventory & stock distribution.
 Strategize and seek opportunity for expansion in the territory.
 Research and look for good property and locations.
 Understand territory dynamics (demographics, consumer behavior, market understanding).
 Doing marketing research.
 Prepare territory operating plan (new store, seasonal and store) and ensure effective implementation.
 Manage and support in team recruitment & training.

Key Accomplishments:
 Opened six new lines of commodities at the same time with 50 million budgets.
 Exceeded aggressive sales goals and revenue targets.
 Turned around 2 locations with 50,000/daily.
 Reinvented business model, introduced storage and prep procedures, tackled staffing problems, and restored to positive cash position within 4 months.
 Increased sales for produce by 360,000 per month by creating a new business model.
 Successfully managed 2 store openings in 6 months on-time and within budget.
 Improved management/labor relations and reduced employee turnover rate by 35%.
 Increased the sales of the slaughterhouse with 17% in two months only.


Company Details

Dakahlia (multinational)

Cairo, Egypt

More than 1000 employees

FMCG

N/A

Aug 2015 to present (2 years)
Country Mananger at MoneyGram Sphinx

Experience Details

Country Mananger

Banking, Business Development, Accounting/Finance

Senior Management (e.g. VP, CEO)

Controlling a budget of 53 million, with a staff of 27, responsible for all aspects of domestic & international operations, revenue, organizational development and direction, long-range planning, strategy, and policy. Managing & coordinating of day to day functions of the business; including Finance, HR, Marketing, and IT.

 Client management; understand and articulate the partners' needs.
 Identify, evaluate partnership opportunities, negotiate, close business deals, & administrate agreements.
 Manage a team of supervisors in an efficient way to deliver best in class service to the international domestic accounts customers. Follow up the call center agents. Coaching teamwork.
 Business forecasting, protecting the company competitive. The acquisition of new customers.
 Select, train and hire people.
 Managing & editing online newsletters for 850.000 recipients globally & domestically.
 Communicate and liaison between the company and the government supervision authorities in Egypt.
 Ensuring compliance with the government regulations.
 Serving as a consultant for overseas operations in the USA & the Middle East.
 Translate all information into a market analysis and develop the compete strategy for Egypt; using global initiatives or devising Egypt-specific programs.
 Arranging company displays, handle local marketing and advertising.

*************************************
Key Accomplishments:
*************************************
 Restructured the Egyptian branch to regain revenues from 22 % to 83 % in three year's time.
 Reduced overtime 30%; computer usage 25%; expenses 33%.
 Directs the creative for all marketing materials, including catalogues, brochures, and direct mail pieces. Also managed and maintained online newsletter content. Positioning and proofing of all such materials.
 Simultaneously managed multiple projects under tight deadlines.
 Grew & surpassed customers’ retention from 11% to 93%.
 Played a key role in the acquisition of 70% of market share in Libya.
 Awarded as manager of the year for 2007, 2008 &2011 in recognition of outstanding performance, exceeds targets & tactfully resolving sensitive issues.
 Coached 90% of the internal training.
 Known within my colleagues & government authorities by organized, reliable, & outstanding ethics.
 Changed the government supervision authority’s reports from “Unacceptable” to “Best”.
 Planned expansion programs in two countries (Kingdom of Saudi Arabia & United Arab Emirates)
 Proved ability to handle the budget accurately, without any one mistake.
 Researched and currently implementing flex benefits program, which allows employees to design their own benefits packages, resulting in higher employee satisfaction.
 Worked with the CEO to develop new in-house training courses, saved $17,500 annually from outside training costs.


Company Details

MoneyGram Sphinx (multinational)

Cairo, Egypt

More than 1000 employees

Financial Services, Banking

N/A

Mar 2002 to Mar 2016 (14 years)
Assistant GM, Head Office Operations at MoneyGram Sphinx

Experience Details

Assistant GM, Head Office Operations

Banking, Business Development, Administration

Experienced (Non-Manager)

Worked primarily as a window teller, promoted to lead a team of 12 employees in daily call center operations. Collaborate with Customer Care Manager, & HR Manager to create strategic plans to enhance customer satisfaction. Provide employees with tools to maintain and increase service levels to both internal and external customers. Work closely with other departments to promote sales contests, clarify information, and distribute reports. Gather, analyze, and report daily/weekly sales and service statistics.

 Created, updated, and verified clerical job descriptions with appropriate department heads.
 Support and development of all interbank payments and information systems.

*****************************
Key Accomplishments:
*****************************

 Increased revenues from $8 million in 1999 to $12 million in 2001.
 Received the award for outstanding performance in 2001.
 Achieved a record of zero in cash shortage from the day first & till my last day work.
 Advance from window teller to assistant manager in less than one year.
 Changed the concept of the relationship between the employee and the clients.


Company Details

MoneyGram Sphinx (multinational)

United States

More than 1000 employees

Banking, Financial Services

N/A

Apr 2000 to Aug 2002 (2 years 4 months)
Senior Sales Executive at 3 Lines FMCG

Experience Details

Senior Sales Executive

Sales/Retail

Entry Level

 Establishing strategic marketing plans to achieve objectives regarding revenue, profitability, and market share. Developing promotional plans. • Selling and collaborate with other business managers to provide broad support to company's sales as a whole.

******************************
Key Accomplishments:
******************************

 Increased products sales 27% during my tenure. Decreased delivery time from 3 days to within 24 hours.
 Achieved top of sales nationwide for the last two years.
 Developed a strategic sales campaign targeting key clients, which has generated substantial referrals.
 The first salesman advanced to the senior salesman in less than 18 months.


Company Details

3 Lines FMCG

Cairo, Egypt

11-50 employees

FMCG

N/A

Jan 1994 to Aug 1999 (5 years 7 months)

Achievements


 Opened six new lines of commodities at the same time with 50 million budgets.  Exceeded aggressive sales goals and revenue targets.  Increased sales for produce by 360,000 per month by creating a new business model.  Successfully managed 2 store openings in 6 months on-time and within budget.  Improved management/labor relations and reduced employee turnover rate by 35%.  Increased the sales of the slaughterhouse with 17% in two months only.  Restructured the Egyptian branch to regain revenues from 22% to 83% in three year's time.  Reduced overtime 30%; computer usage 25%; expenses 33%.  Grew & surpassed customers’ retention from 11% to 93%.  Changed the government supervision authority’s reports from “Unacceptable” to “Best”.  Proved ability to handle the budget accurately, without any one mistake.  Awarded as manager of the year in recognition of outstanding performance, exceeds targets & tactfully resolving sensitive issues.

Education

MBA in Marketing

Education Details

MBA

Marketing

German University in Cairo (GUC), Egypt

A / Excellent / 85 -100%

N/A

N/A

German University in Cairo (GUC)
2016 - 2017
MBA in Strategic Management

Education Details

MBA

Strategic Management

German University in Cairo (GUC), Egypt

A / Excellent / 85 -100%

N/A

N/A

German University in Cairo (GUC)
2014 - 2016
College Diploma in Leadership

Education Details

College Diploma

Leadership

AMIN, Egypt

A / Excellent / 85 -100%

N/A

N/A

AMIN
2002 - 2004
BA in English

Education Details

BA

English

Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Cairo University
1998 - 2002

Certifications

TOEFL
Apr 2009

Certificate details

TOEFL

Apr 2009

N/A

N/A

N/A

N/A

GMAT
Mar 2015

Certificate details

GMAT

Mar 2015

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Microsoft Certified Systems Administrator

May 1999

Business Development

Microsoft Certified Systems Administrator

Training/Course Details

Professional Certificate in Electronic Business

Aug 1998

Business Intelligence

Professional Certificate in Electronic Business

Training/Course Details

Human Resources Management

Dec 1997

Business Intelligence

N/A

Training/Course Details

Communicating Effectively at Work

Feb 2010

IMC

Communicating Effectively at Work

Training/Course Details

The Fast Reading

Apr 2008

Edu Team

N/A

Training/Course Details

Presentation Skills

Mar 2012

MoneyGram

N/A

Training/Course Details

Time Management

Nov 2012

MoneyGram

N/A

Training/Course Details

One Minute Salesman

May 1995

I Read

N/A

Training/Course Details

Emotional Intelligence

Jan 1998

Bedaya

N/A

This profile is fresh!
Last update 16 days ago.

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Profile Skills and Keywords

AccountingAdaptiveAdministrationArabicAssistant GM, Head Office OperationsBankingBusinessBusiness DevelopmentBusiness Development ManangerBusiness GrowthBusiness IntelligenceBusiness-orientedCommunicating Effectively At WorkCountry ManangerCourteous Customer ServiceCross-Cultural CommunicationsDakahliaDetails-orientedEducationEmotional IntelligenceEnglishFMCGFinanceFinancial ServicesFlexibleGMATGlobal Business StrategiesGoogle ScholarHard WorkHelping OthersHuman Resources ManagementInitiativeInsuranceInternet SearchKey Account RetentionLeaderLeadershipMBAMCSEMarket ResearchMarketingMicrosoft Certified Systems AdministratorMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMoneyGram SphinxNegotiationsOne Minute SalesmanOnline & Direct MarketingOnline AdsPresentation SkillsProfessional Certificate In Electronic BusinessProfit MaximizationRegulatory Compliance IssuesRetailSPSSSalesSelf DevelopmentSenior Sales ExecutiveStaff Development ProgramsStatisticsStrategic ManagementStrategic Partnership / AlliesSubtitlingTOEFLTeam Building, & LeadershipThe Fast ReadingTime ManagementTranslationVolunteeringWeb DevelopmentWordPress

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Statistics

Statistics

: Expert

: Extreme - I love it!

:

3-5 years

Google Scholar

Google Scholar

: Expert

: Extreme - I love it!

:

3-5 years

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

More than 7 years

Translation

Translation

: Expert

: Extreme - I love it!

:

More than 7 years

Subtitling

Subtitling

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

5-7 years

MCSE

MCSE

: Advanced

: Extreme - I love it!

:

1-3 years

SPSS

SPSS

: Advanced

: Extreme - I love it!

:

3-5 years

Online Ads

Online Ads

: Advanced

: Extreme - I love it!

:

More than 7 years

WordPress

WordPress

: Advanced

: Extreme - I love it!

:

3-5 years

Web Development

Web Development

: Intermediate

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Business Growth

Business Growth

: Expert

: Extreme - I love it!

:

More than 7 years

Profit Maximization

Profit Maximization

: Expert

: Extreme - I love it!

:

More than 7 years

Market Research

Market Research

: Expert

: Extreme - I love it!

:

3-5 years

Negotiations

Negotiations

: Expert

: Extreme - I love it!

:

More than 7 years

Cross-Cultural Communications

Cross-Cultural Communications

: Expert

: Extreme - I love it!

:

More than 7 years

Courteous Customer Service

Courteous Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Team Building, & Leadership

Team Building, & Leadership

: Expert

: Extreme - I love it!

:

More than 7 years

Key Account Retention

Key Account Retention

: Expert

: Extreme - I love it!

:

More than 7 years

Global Business Strategies

Global Business Strategies

: Expert

: Extreme - I love it!

:

More than 7 years

Strategic Partnership / Allies

Strategic Partnership / Allies

: Expert

: Extreme - I love it!

:

More than 7 years

Regulatory Compliance Issues

Regulatory Compliance Issues

: Expert

: Extreme - I love it!

:

More than 7 years

Staff Development Programs

Staff Development Programs

: Expert

: Extreme - I love it!

:

More than 7 years

Online & Direct Marketing

Online & Direct Marketing

: Expert

: Extreme - I love it!

:

More than 7 years

Business Intelligence

Business Intelligence

: Advanced

: Extreme - I love it!

:

5-7 years

Key Skills

Leader, Business-oriented, Initiative, Flexible / Adaptive, Details-oriented

Online Presence

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